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An Automated Tool for
Visualizing Large-Scale
Online Discussions
The 2nd International Workshop on Agent-based Crowd Decision-
making (AgentCrowd2020) in conjunction with AAMAS2020
Nagoya Institute of Technology, Japan
Yuya Kondo, Ahmed Moustafa, and Takayuki Ito
Background
u In recent years, large-scale discussions on the Web have
attracted great attention.
u Large-scale online discussions face several problems.
u One of these problems is that participants need to read a large
number of posts.
u Research on the visualization of online discussions has
been conducted.
Aim
u Visualization of online discussions is expected to support
understanding the content of these discussions.
u Creating deeper understanding and new opinions.
u In particular, this paper aims to support the understanding
of specific topics that users are interested in.
IBIS Structure
u Issue-based information system[1]
u An approach to structuring the discussion
u Elements of IBIS
u Issues : Need to be answers
u Ideas : Possible answers
u Pros/Cons : Support/Objection to given idea
issues
ideas
questionquestion
object-to
support
respond-to
need to be
answered
possible answers
support or
objection to a given idea
pros or cons
(arguments)
[1]Douglas Noble and Horst WJ Rittel. Issue-based information systems for design. 1988.
D3.js
u D3.js is a JavaScript library for rendering dynamic content
in a web browser.
u Use of D3.js allows for flexible expression.
Propose Method
u Extracting IBIS structures from
discussion platforms.
u A structured argument becomes a tree
structure.
u Node is a post, edge is a reply.
u A child node is a post related to its
parent node.
u Decide which posts to display based on
the extracted discussion structure
Propose Method
u The proposed visualization tool
mainly implements the following
five functions.
u Automatically select visualized posts
u Featured post visualization
u Post label display function
u Post expansion function
u Discussion log display function
Experiment Settings
u Theme of Discussion : Medical care, AI technology, Let’s
think about the future of medicine
u The total number of posts : 82
u Number of participants : 21
Experiment Settings
u There are two main purposes of the question.
u require understanding of a specific topic
u require comprehensive understanding of the entire discussion
Experiment Settings
u Subjects were divided into three
groups.
u Group 1 used D-Agree[2]’s bulletin
board-style discussion display screen.
u Group 2 used the discussion
visualized by the existing method[3].
u Group 3 used the discussion
visualized by the proposed method.
[2] T Ito, D Shibata, S Suzuki, N Yamaguchi, T Nishida, K Hiraishi, and K Yoshino.
Agent that facilitates crowd discussion. 7th ACM Collective Intelligence, pages 13- 14, 2019.
[3] A Kamiya, A Kitagawa, S Shiramatsu, D Shibata, K Yoshino and T Ito.
Prototype of visualization mechanism of ibis structure and progress of discussion to support consensus building
in Web discussion.[Translated from Japanese.] The 81st National Convention of IPSJ, page 41-42, 2019.
Evaluation Experimental Results
u Among the questions asking a specific topic, question 1, 3,
and 4 could be answered in less time than other methods.
u we were able to get an answer in question 6 at the same
time as other methods.
Conclusion
u Aim
u Automatically visualize large-scale text-based online discussions.
u In particular, support the understanding of specific topics that
users are interested in.
u Propose method
u Visualizing based on the IBIS discussion structure.
u Result
u The proposed approach supports the understanding of the content
of the topic of interest.
Future work
u Set to investigate the techniques that enable us to
summarize the content of different posts.

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An Automated Tool for Visualizing Large-Scale Online Discussions

  • 1. An Automated Tool for Visualizing Large-Scale Online Discussions The 2nd International Workshop on Agent-based Crowd Decision- making (AgentCrowd2020) in conjunction with AAMAS2020 Nagoya Institute of Technology, Japan Yuya Kondo, Ahmed Moustafa, and Takayuki Ito
  • 2. Background u In recent years, large-scale discussions on the Web have attracted great attention. u Large-scale online discussions face several problems. u One of these problems is that participants need to read a large number of posts. u Research on the visualization of online discussions has been conducted.
  • 3. Aim u Visualization of online discussions is expected to support understanding the content of these discussions. u Creating deeper understanding and new opinions. u In particular, this paper aims to support the understanding of specific topics that users are interested in.
  • 4. IBIS Structure u Issue-based information system[1] u An approach to structuring the discussion u Elements of IBIS u Issues : Need to be answers u Ideas : Possible answers u Pros/Cons : Support/Objection to given idea issues ideas questionquestion object-to support respond-to need to be answered possible answers support or objection to a given idea pros or cons (arguments) [1]Douglas Noble and Horst WJ Rittel. Issue-based information systems for design. 1988.
  • 5. D3.js u D3.js is a JavaScript library for rendering dynamic content in a web browser. u Use of D3.js allows for flexible expression.
  • 6. Propose Method u Extracting IBIS structures from discussion platforms. u A structured argument becomes a tree structure. u Node is a post, edge is a reply. u A child node is a post related to its parent node. u Decide which posts to display based on the extracted discussion structure
  • 7. Propose Method u The proposed visualization tool mainly implements the following five functions. u Automatically select visualized posts u Featured post visualization u Post label display function u Post expansion function u Discussion log display function
  • 8. Experiment Settings u Theme of Discussion : Medical care, AI technology, Let’s think about the future of medicine u The total number of posts : 82 u Number of participants : 21
  • 9. Experiment Settings u There are two main purposes of the question. u require understanding of a specific topic u require comprehensive understanding of the entire discussion
  • 10. Experiment Settings u Subjects were divided into three groups. u Group 1 used D-Agree[2]’s bulletin board-style discussion display screen. u Group 2 used the discussion visualized by the existing method[3]. u Group 3 used the discussion visualized by the proposed method. [2] T Ito, D Shibata, S Suzuki, N Yamaguchi, T Nishida, K Hiraishi, and K Yoshino. Agent that facilitates crowd discussion. 7th ACM Collective Intelligence, pages 13- 14, 2019. [3] A Kamiya, A Kitagawa, S Shiramatsu, D Shibata, K Yoshino and T Ito. Prototype of visualization mechanism of ibis structure and progress of discussion to support consensus building in Web discussion.[Translated from Japanese.] The 81st National Convention of IPSJ, page 41-42, 2019.
  • 11. Evaluation Experimental Results u Among the questions asking a specific topic, question 1, 3, and 4 could be answered in less time than other methods. u we were able to get an answer in question 6 at the same time as other methods.
  • 12. Conclusion u Aim u Automatically visualize large-scale text-based online discussions. u In particular, support the understanding of specific topics that users are interested in. u Propose method u Visualizing based on the IBIS discussion structure. u Result u The proposed approach supports the understanding of the content of the topic of interest.
  • 13. Future work u Set to investigate the techniques that enable us to summarize the content of different posts.