1. YUKO ISHIKAWA
1 0 4 8 N . A S H L A N D A V E . , A P T 3 B • C H I C A G O , I L L I N O I S • 6 0 6 2 2
P H O N E : ( 7 7 3 ) 3 0 4 - 6 5 6 1 • E - M A I L : Y I S H I K AW A 2 3@G M A I L . C O M
QUALIFICATIONS PROFILE
Team oriented, customer service focused professional with 14+ years of administrative experience supporting small to large
environments and C-level executives.
SOFTWARE PROFICIENCIES
· Microsoft Windows – XP, Vista, 7
· Microsoft Office - XP, 2007, 2010
· JD Edwards AS 400 / XE
· MRI
· MAS90 4.5
· Quicken 2010, 2012
· CashPro – Bank of America
WORK EXPERIENCE
ANACOSTIA RAIL HOLDINGS – CHICAGO, IL 2008 – 2014
Office Manager / Accounts Payable Coordinator
à Coordinated travel arrangements for Executive Officers including, but not limited to booking airfare, hotel, and transportation
à Proofread and edited all necessary documents and letters for CEO
à Managed office supplies, vendors, organization and upkeep; coordinated repairs and ongoing maintenance issues
à Coordinated and distributed the quarterly Railroad Newsletter
à Coordinated board and committee meetings including information preparation and distribution
à Planned and executed all aspects of two office headquarter moves including reviewing floor plans, ordering furniture, weekly meetings
with contractors, and coordinating with moving companies and miscellaneous vendors
à Coordinated company corporate events and trainings throughout the year
à Entered and cut company checks on average for 300 invoices each week through the accounting system
à Ensured that invoices and expense reports had all the appropriate GL codes, packing slips, receipts, purchase orders, and approvals;
researched and resolved accounts payable discrepancies
à Deposited checks daily through the Bank of America website
AMTRUST REALTY/SHORENSTEIN REALTY L.P . – CHICAGO, IL 2005 – 2008
Property Administrator / Administrative Assistant
à Assisted with leasing proposals updates and showings
à Verified that all customer complaints were handled promptly and appropriately
à Coordinated with janitorial, security, and engineering staff on maintenance and safety issues; scheduled contractors for
maintenance issues; processed certificates of insurance
à Maintained the building contact list; reported on daily and weekly operations
à Researched and analyzed daily tenant improvement
à Performed receptionist duties, including maintaining filing systems, ordering supplies, call routing and distributing the mail
à Maintained vendor and tenant relations, invoicing and service contract management
EQUITY OFFICE PROPERTIES – SAN FRANCISCO, CA 1999 - 2004
Office Manager / Customer Service Coordinator
à AR / AP Invoice processing
à Certificates of Insurance processing and maintenance
à Chaired quality assurance meetings with tenants
à Recorded meeting minutes and tenant correspondence
EDUCATION
BUILDING OWNER MANAGEMENT ASSOCIATION (BOMA) – CHICAGO, IL 2006 - 2007
à RPA License Courses
