1. Yolanda Jones
114 S Avenue O • Clifton, Texas 76634
254-253-0166 • ysjdwj@gmail.com
CareerObjective________________________________________________________
Organized and motivatedemployee able to apply my skills in various environments. Seeking a
positioninthe substance abuse field. I am personable and reliable and will prove to be an asset to
your company.
Summary of Qualifications
• 10+ years of management experience including business operations, sales, and customer
service, dispatch and routing.
• Currently licensed through DSHS as an LCDC-I.
• 5+ years’ in secretarial/reception
Education
• MH.SA.AAS in Mental Health Substance Abuse.
• MH.MH.AAS in Mental Health
• MH.YC.AAS in Mental Health Youth Counseling
• MH.Scwk.Cert in Mental Health Social Work
• MH.MH.Cert in Mental Health
• LCDC-I Licensure DSHS State of Texas Expires: Feb 03, 2020
ProfessionalExperience
Divine Living Assistance, Whitney, Texas June 2016 – Present
Cashier
• Provided in-home personal care to client
• Administer medication, health, safety, and routine living skills.
Santa Fe Stores 1 & 3, Clifton, Texas November 2015 – June 2016
Manager
• Managed a team of up to eight employees.
• Developed and maintained quality service and relationships with customers.
• Managed and trained employees and promoted values of team work.
• Oversaw store operations.
• Performed inventory management.
• During take-over managed financials and transfer of all state and county tax records as well
as accountability of all lottery and TABC files.
MedMark Treatment Centers, Waco, Texas May 2014 – October 2015
LCDC-I
• Performed client intake, screening, assessment and discharge insuring privacy and
confidentiality.
• Developed and implemented program curriculum. Provided direct rehabilitative services to

2. persons who have a substance use disorder
• Completed and performed assessments of new clients to the program.
• Implemented and monitored individual and group structured goal plans.
• Observe and document client behavior on a daily and weekly basis and communicate
observations to managing supervisor.
• Participated in treatment team consultations and attend weekly staff meetings
• Served as Practicum Student from 05/14 to 12/14.
Private Care, Clifton, Texas June 2013 – February 2014
Personal Care Assistant
• Provided in-home personal care to client.
• Promoted independent living and quality of life.
• Administered medication, health, safety, and routine living skills.
• Provided companionship and socialization, and assisted in community integration.
Ace Convenience Store, Clifton, Texas November 2006 – November 2012
Assistant Manager
• Managed a team of up to 4 employees.
• Developed and maintained quality service and relationships with customers.
• Managed and trained employees and promoted values of team work.
• Oversaw store operations.
• Performed inventory management.
HOT Produce, Waco, Texas August 2000 – November 2006
Office Administrator
• Managed and assisted with office and business operations.
• Performed and maintained quality customer service.
• Prepared running reports, delivery routes, and employee work schedules.
• Began with HOT as warehouse and delivery for two years and sales for one year.
Skills
Technology
• Microsoft Office: Word, PowerPoint and Outlook
• Popular computer software
• Typing Speed: 50 WPM
Customer Care
• Proven customer service and organizational skills
• Able to answer telephone calls and greet visitors efficiently
Interpersonal
• Knowledge of business principles and ethics
• Ability to work independently; Detail oriented; able to multi-task
• Knowledge of information and communication management