1. Dear Hiring Manager:
This letter is to introduce myself and express my interest in becoming a part of your
company. The Enclosed resume will provide you with information concerning my current and
previous employment background, training, education and skills. My work abilities are supported
with experiences and knowledge. I assure you that I can successfully fulfill any obligations
requiring of any responsibility upon your company.
In each of my previous job experiences, I have performed all my assignments with high
standards of skill and professionalism. My current objective is to obtain a position in the
counseling industry that will fully utilize my skills and offer an opportunity for continued
professional growth.
I believe in going above and beyond expectations. And I have always dedicated myself,
my talents and my creative abilities to assure the successful accomplishment of any company
goals. My positive attitude and willingness to give above 100% at all times makes me a valuable
asset to your company. I am confident that my skills will be an asset and have a favorable impact
within your company.
I look forward to hearing from you in the near future and hopefully to schedule an
interview in which I hope to learn more about your company.
Thank you for your time.
Sincerely,
Christopher Smith
Christopher D. Smith
2730 Flint Rock Circle Houston, Texas 77067
(832) 647-2396 ♦ chris061123@gmail.com
Professional Summary:
A motivated and results-focused individual, seeking an opportunity for an in change career path.
Given the chance to utilize my capabilities, I can contribute significantly in various aspects of your
business. I believe I possess the knowledge, skills, and experience that are critical in delivering
productivity and success in a challenging position with growth potential in a Psychosocial
Rehabilitation environment.

2. Objective:
To work for a company that will allow me to finely tune my skills in counseling others, so that I may
positively change or even save others’ lives within my community, all the while promoting growth
within myself as I pursue my Masters in Community Counseling (LPC).
Education:
August 2009- May 2013
Texas State University:
San Marcos, Texas
• Completed Associates of Art Degree
• Completed Bachelor of Art degree in Psychology (May 2013)
• Minor in Sports Psychology
• Phi beta Sigma Fraternity ( President 2010-2013)
• Bobcat build (A program designed to give back to the community through my school)
• Boys and Girls club (Active through Phi beta Sigma Fraternity)
Professional Experience:
Conns Home Plus: June 2012- Present Houston,
Texas Store Manager
• Sale Representatives determine eligibility based on income, resources, and need of product.
• Assistant Manager-- Assisting in training new staff, and served as a resource person for
more difficult or complex issues with customers.
• Store Manager ( 24 team members producing over 14,400,000¬+ a year)
• Responsibilities. Help supervisor in completing reports or resolving special case problems.
Serves as a resource person for more difficult or complex cases.
• Leader of the recruitment process and supervise employees.
• Responsible for developing professional relationships with retail Evaluate existing
customer's needs and cross sell additional products and services
• Demonstrate availability and flexibility in scheduling to ensure coverage
• contribute to building a strong team and maintaining a professional work environment
Trained on procedures, customer confidentiality privacy act Display strong
communication skills, both written and verbal.

3. ResCare Premier: June 2009- July 2012
San Marcos, Texas Rehabilitation Specialist
Level 1 & 2 Certified (Requirements Completed):
1. Completion of TEAMS training
2. Medication Certified
3. Eligible to drive company vehicle
4. CPR, 1st
aid and CPI certified ( refresher course completed on 12/13/12)
5. Passing comprehensive test with a grade of 85% (Scored 93%)
6. 3 months of employment and in good standing (No corrective action greater than a 1st
written
warning on job performance)
7. Approval from Management Team based on job performance
• Shift Manager (responsible to the oversee of 5 to 6 staff members and 7 participants)
• Overnighter Manager (responsible for the oversee of participants as they sleep to ensure they
are relaxed, comfortable, and maintaining perfect health)
• Money management- Financial and budget planner
• Relaxation Techniques course- Curriculum Instructor
• Determine eligibility for services according to program policy and procedures.
• Implementing service plans for clients.
• Case management- monitor individuals’ condition and assesses services provided in resolving
further issues that arise.
• Maintains case records to form a written record for each individual along with preparing reports
and records.
• Provides administration assistance which may include assisting and conducting staff meetings
while monitoring caseloads.
• Skilled to use a computer to document, update, and inquire into case records.
• Responsibilities included but not limited to planning and conducting meetings and assigning
work, counseling, monitoring staff performance.
• Responsibilities included, but not limited to planning and conducting meetings and assigning
work, counseling, monitoring staff performance.
Best Buy: May 2005-March 2012
Houston/San Marcos, TX
Mobile Manager
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct
and that there is adequate change.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain clean and orderly checkout areas.

4. • Answer customers' questions, and provide information on procedures or policies.
• Train new team members
• Identify and resolve customer complaints.
• Driving sales
• Staffing
Certifications:
• Store/Shift Manager ( Management of others) Train new team members
• Level 1 and 2 Certified
• CPI (Crisis Prevention and Intervention) Certified
• CPR and First-Aid Certified
• Med Certified- August 2011 ( Annual examination taken 6/18/12)
• Some Knowledge of gerontology
Special Skills:
• Competent in both Mac and PC environments.
• Proficient with Microsoft applications including 10 Key Touch, Word, Power Point, and
Excel.
Community Service:
• 20+ ( Hours in bobcat build 2010-2012)
• 350+ ( Hours in local community service (boys & girls club, churches, businesses, etc.) 2010-
2012)
• Community service- care for aged and disabled veterans in San Marcus assisting.