2. Behavior Yes No
1. I seek adequate blocks of time to engage in peaceful dialogue to solve conflicts in a productive way. Yes
2. I usually communicate clearly, directly, and respectfully with my bosses and/or directors. Yes
3. I usually communicate clearly, directly, and respectfully with my co-workers. Yes
4. I usually listen carefully and respectfully to understand my managers and/or directors. Yes
5. I usually listen carefully and respectfully so I can understand my co-workers. Yes
6. At work meetings, I try to listen carefully, with understanding and respect for all involved. Yes
7. I set aside periods of time to establish my goals and evaluate my performance. Yes
8. I dedicate sufficient time to establish goals and evaluate my collaborators’ performance. Yes
9. If I need to bring a matter to a colleague’s attention, I do so in a clear, direct, respectful way. Yes
10. I give positive recognition to my colleagues well done activities to motivate them to keep improving. Yes
Total number of answers 10 0
3. What positive behaviors
could you identify in the
way you communicate?
I always try to be understanding and tolerant, I listen to the
person to the end and try to give
4. What behaviors
of yours do you
feel need
improving?
• I need to improve my active
listening skills (sometimes I have
to interrupt a person) and
control over emotions, over
anger.
5. How do you think
your way of
communicating
affects people and
results?
• I think in most cases my
communication influences
positively, I try to be a good
leader to inspire and help,
always looking for ways to help.
This gives good results. But
sometimes I can be angry and
lose my temper, which can
negatively affect people and
results.
6. What factors do
you think
influence the way
you communicate
with others?
• First of all, the environment
(weather, place) and my daily
contacts (quality of service,
communication with relatives
and friends) affect me.
7. What conclusions can you make
based on these observations that
will allow you to improve your
communication as a leader, both in
the work environment and in your
personal environment?
• My conclusion is that I need to
move away from emotions and
not project my emotions and
sometimes my own experience
onto the people around me,
which is not entirely relevant for
all people. I also need to treat
better people who make
mistakes but are not my
colleagues.
