Assignment given by my online EDX course on leadership communication

1. Leadership communication
Self Diagnosis
Yes No
1. I seek adequate blocks of time to engage in peaceful
dialogue to solve conflicts in a productive way.
YES
2. I usually communicate clearly, directly, and respectfully
with my bosses and/or directors.
YES
3. I usually communicate clearly, directly, and respectfully
with my co-workers.
YES
4. I usually listen carefully and respectfullyto understand my
managers and/or directors.
YES
5. I usually listen carefully and respectfullyso I can
understand my co-workers.
YES
6. At work meetings, I try to listen carefully, with
understanding and respect forall involved.
YES
7. I set aside periods of time to establishmy goals and
evaluate my performance.
NO
8. I dedicate sufficient time to establish goals and evaluate
my collaborators’performance.
NO

2. Yes No
9. If I need to bring a matter to a colleague’s attention, I do
so in a clear, direct, respectful way.
YES
10. I give positive recognition to my colleagues well done
activities to motivate them to keep improving.
YES
ANSWERS
8 2
Questions for self reflection
1- I give very specific and clear examples of the things I am criticising while
also taking into considerationwhat a person was trying to achieve when they
did the mistake.
2- I need to make sure I take a few moments before giving feedback, I am
sometimesto emotional and therefore not empathetic to the other person.
3- I sometimes cause angerand frustration when giving feedbackdue to my
emotions. However I give significant praise when something is well done
which often motivates certain people.
4- My emotions and how many times I have had to make these comments.
5- I need to take a momentto calm down and collect my thoughts to make
sure I engage with empathy. I need to listen to them and the problems they
may be going through while holding myself and my emotions in check while
remaining patient if the issue is re occurring.
One of the things I can do during quarantine to not answer emotionally is to
turn off my internet to prevent me from answering with my emotions. I can
therefore take some time to collect my thoughts, calm down and offera

3. empathetic list of feedback. I could do the same when muting my phone for
five minutes.
Checklist to evaluate the project:
Criteria Yes, it
compl
ies
No, it
doesn’t
comply
a. Includes a self-diagnosistable with the total
number of responses and correct interpretation of
the results.
b. Answers the 5 reflectionquestions.
c. Identifies the behavior chosento improve.
d. Describes at least 3 actions to improve the
chosenbehavior.
e. The actions described are concrete and can be
evaluated within a specific period of time.