Communication behavior

1. Behavior Yes No
1. I seek adequate blocks of time to engage in peaceful dialogue to solve
conflicts in a productive way.
X
2. I usually communicate clearly, directly, and respectfully with my bosses
and/or directors.
X
3. I usually communicate clearly, directly, and respectfully with my co-workers. X
4. I usually listen carefully and respectfully to understand my managers and/or
directors.
X
5. I usually listen carefully and respectfully so I can understand my co-workers. X
6. At work meetings, I try to listen carefully, with understanding and respect for
all involved.
X
7. I set aside periods of time to establish my goals and evaluate my
performance.
X

2. Questions for reflection:
a. What positive behaviors could you identify in the way you communicate?
Even though I try to be very clear and direct I also tend to be very thoughtful in the way I
communicate because I don’t want the other person to feel bad. Also, I am always very
respectful and I try to motivate other people by recognizing their success.
b. What behaviors of yours do you feel need improving?
Sometimes I am too busy doing things that I forget to take some time to evaluate my
performance and my collaborators’ performance.
c. How do you think your way of communicating affects people and results?
It affects positively when the message is communicated in a proper and assertive way
because it is more probable that the receiver will understand better and be more
motivated to take it into consideration. On the other hand, if the message is
communicated in a bad way the person who receives the message might take it
8. I dedicate sufficient time to establish goals and evaluate my collaborators’
performance.
X
9. If I need to bring a matter to a colleague’s attention, I do so in a clear, direct,
respectful way.
X
10. I give positive recognition to my colleagues well done activities to motivate
them to keep improving.
X
Total number of answers 8 2

3. negatively or might not even understand it. Depending on the way the message is
communicated is the reaction obtained.
d. What factors do you think influence the way you communicate with others?
Depending on the person who I am communicating with, is the way I communicate
because every person is different and has a different context. Also, sometimes the mood
I am in can have an effect on my communication, so I have to work on controlling it so I
am always calm.
e. What conclusions can you make based on these observations that will allow you to
improve your communication as a leader, both in the work environment and in your
personal environment?
It is important to take into consideration the person I am communicating with and also
controlling my emotions so it doesn’t affect the way I communicate.
Behavior to improve: to set aside periods of time to establish my goals and evaluate my
performance.
Describes at least 3 actions to improve the chosen behavior
1. Organize my activities to dedicate time to self-evaluation.
2. Dedicate at least ten minutes per week to evaluate my performance.
3. Establish goals and review them every week.