EGADE MOOC

1. JUAN PABLO PRESTAMO RIVERA
A01099186
1. What positive behaviors could you identify in the way you communicate?
The positive thing is that although I don’t take enough time to myself or to evaluate things, while
doing in practice, I mostly speak respectfully and I am not an aggressive person, which means that
I can solve problems with pure talking and no harm
2. What behaviors of yours do you feel need improving?
The only behavior I see fit for fix is when somebody tries to make a different statement to what I
have in mind, Usually when that happens I don’t really become receptive and I just want my idea to
work no matter what
3. How do you think your way of communicating affects people and results?
Description Yes no
I seek adequate blocks of time to engage in peaceful dialogue to solve conflicts in a productive way. X
I usually communicate clearly, directly, and respectfully with my bosses and/or directors. X
I usually communicate clearly, directly, and respectfully with my co-workers. X
I usually listen carefully and respectfully to understand my managers and/or directors X
I usually listen carefully and respectfully so I can understand my co-workers. X
At work meetings, I try to listen carefully, with understanding and respect for all involved. X
I set aside periods of time to establish my goals and evaluate my performance. X
I dedicate sufficient time to establish goals and evaluate my collaborators’ performance. X
If I need to bring a matter to a colleague’s attention, I do so in a clear, direct, respectful way. X
I give positive recognition to my colleagues well done activities to motivate them to keep improving. X
SCORE 5 5

2. On the other side, my way of communicating is great because if it does not have something to do
that I am very sure I know, I am super flexible and open minded, I can sit down and talk for a long
time without breaking the respect line. And this bring positive results because people feel like they
can share deep feelings without being threaten.
4. What factors do you think influence the way you communicate with others?
Another factor that I found very interesting and effective while communicating is honesty, this
works for me better than any other, if you keep a honest talking no matter what people know you
are someone to trust and this lead to a better dialogue. Also if you are very welcoming and optimist
when talking for the first time, without backing your ideas this also works
5. What conclusions can you make based on these observations that will allow you to improve your
communication as a leader, both in the work environment and in your personal environment?
I would say that my biggest issue is not taking enough time to check on my peers or workers how
they feel, although I have tell them to notice me if something happens I should be the one to make
the first step.