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PROCESS IMPROVEMENT PLAN TEMPLATE
<PROJECT NAME>
COMPANY NAME
STREET ADDRESS
CITY, STATE ZIP CODE
DATE
2
TABLE OF CONTENTS
INTRODUCTION.................................................................................................................................... 3
PROCESS BOUNDARIES.......................................................................................................................... 3
PROCESS CONFIGURATION..................................................................................................................... 4
PROCESS METRICS................................................................................................................................ 5
TARGETS FOR IMPROVED PERFORMANCE.................................................................................................. 6
3
INTRODUCTION
The CAX Cable project was initiated by BTS Tech in order to develop a new coaxial cable
product capable of delivering high-definition picture and sound quality for residential use. This
project includes the development of the cable product as well as the manufacturing process
required to produce the product. The CAX Cable process improvement plan describes how the
manufacturing processes will be analyzed in order to continually monitor and improve
production efforts. The process improvement plan will be followed iteratively throughout the
project’s lifecycle and includes all processes involved with the manufacturing of the CAX Cable.
The process improvement plan lays out the necessary steps to identify, measure, and
implement the necessary process improvements for the CAX Cable product.
PROCESS BOUNDARIES
The CAX Cable Project consists of two processes which comprise the overall manufacturing
process: cable stranding and cable jacketing. Cable stranding consists of the stranding of the
internal metallic cable element with protective Kevlar fibers in order to improve cable tensile
strength. Cable jacketing consists of jacketing the stranded core with an extruded polyethylene
cover in order to protect the internal cable structure from environmental effects and ensure
the transmission of data signals. As part of the process improvement plan the stranding and
jacketing process boundaries have been established below:
Stranding:
 Start – the stranding process starts immediately upon an order being placed for
material from the operations manager
 Completion – the stranding process is complete once the stranded core (of pre-
determined length) has been built and spooled on a cable reel and moved to the
holding area
 Inputs – the inputs for the stranding process are: core length (based on order),
materials, written work order, and user defined inputs on the stranding machine
 Outputs – the outputs for the stranding process are: a stranded core on a cable reel
(of pre-determined length), and an acknowledged work authorization from the
stranding machine technician
 Data Required – the data required for the stranding process is: total cable length,
finished cable diameter, and core material types
 Process Owner – the stranding process owner is J. Green, Senior Process Technology
Engineer
4
Jacketing:
 Start – the jacketing process starts immediately upon receipt of a stranded cable
core from the receiving area.
 Completion – the jacketing process is complete once the stranded core is jacketed,
spooled on a cable reel, and sent to the finished cable holding area
 Inputs – the inputs for the jacketing process are: a stranded cable core and an
acknowledged work authorization from the stranding machine technician (which
includes all jacketing material specifications)
 Outputs – the outputs of the jacketing process are: a jacketed (completed) CAX
Cable with a specification chart and acknowledged work authorization from the
jacketing line technician
 Data Required – the data required for the jacketing process is: extrusion
temperature, cooling trough temperature, material specifications, total cable length,
finished cable diameter, and jacket print specifications
 Process Owner – the jacketing process owner is B. White, Process Technology
Engineer
PROCESS CONFIGURATION
BTS Tech has modeled its initial CAX Cable manufacturing processes on existing processes
currently is use for other cable products and families. The process improvement plan for this
project provides BTS Tech with an opportunity to analyze and improve the cable manufacturing
process for CAX Cable which, ultimately, may result in process improvements for all BTS Tech
cable products. The project team will utilize the stranding and jacketing process configurations,
in conjunction with process metrics, to conduct process analyses, determine potential areas for
improvement, and implement improvement measures. To do this, the team will follow the
processes as planned during initial cable runs in order to verify process boundaries and gather
metrics. As the team identifies potential process areas of improvement, adjustments will be
made and the modified process will be run to validate the process and to gather additional
metrics for comparison.
Stranding Process Configuration:
Inputs:
Core Length
Materials
Written Work
Order
User Defined
Inputs
Stranding Line
Technician loads
materials and enters
user defined inputs
Technician runs
line to build
stranded cable
Stranded core is
spooled and
moved to holding
Technician awaits
delivery of material
from stockroom while
preparing stranding
machine
5
Jacketing Process Configuration:
PROCESS METRICS
Process metrics and control limits will be used, in conjunction with process configuration, to
guide the process improvement efforts for the CAX Cable project. Since the stranding and
jacketing processes for CAX Cable are based on the processes for other cable families, the
metrics, acceptable values, and control limits are known. However, as part of the CAX Cable
process improvement plan, the project team will iteratively analyze the process configurations,
metrics, and measured values in order to implement a cycle of continuous improvement. The
existing metrics, values, and control limits are based on industry-wide customer requirements
for cost and performance.
Stranding:
Metric
Acceptable Mean
Value
Upper Control Limit Lower Control Limit
Core material waste 7% 9% 5%
Stranding time per
linear km
35 minutes 40 minutes 32 minutes
Time from material
ordered to line
45 minutes 55 minutes 40 minutes
Inputs:
Stranded cable
core
Acknowledged
work order
Technician sets
jacketing machine
parameters and
print settings
Technician runs
line to build
jacketed cable
Completed cable
is spooled and
moved to holding
area
Technician loads
stranded core and
prepares jacketing
machine for cable run
6
ready
Jacketing:
Metric
Acceptable Mean
Value
Upper Control Limit Lower Control Limit
Jacketed cable
waste
9% 13% 7%
Jacketing time per
linear km
40 minutes 46 minutes 37 minutes
Time from receipt
of stranded core to
line ready
26 minutes 32 minutes 23 minutes
Measurements for each metric will be taken for every iteration of a stranding and jacketing for
a trial CAX Cable. These measurements will be plotted on a control chart in order to ensure
that process parameters fall within the acceptable range. As the process is validated for this
new product and the values normalize, the project team will use the metrics and process
configurations to determine areas within the processes where improvements can be made. As
adjustments to the processes are made, the team will continue to track the metrics in order to
validate any improvements to the process and for updates or changes to project
documentation.
TARGETS FOR IMPROVED PERFORMANCE
The CAX Cable project team has developed targets for improved performance in each of the
metrics for both the stranding and jacketing processes. These metrics are based on existing BTS
Tech metrics for all other cable products and families. However, this project provides an
opportunity to improve these processes which may potentially result in significant savings for
cost and time for CAX Cable as well as all other BTS Tech cable products. The charts below
provide the CAX Cable stranding and jacketing process metrics with both the current values and
target values.
Stranding:
Metric
Current or
Target Values
Acceptable
Mean Value
Upper Control
Limit
Lower Control
Limit
Core Material
Waste
Current 7% 9% 5%
Target 5% 7% 3%
Stranding time
per linear km
Current 35 minutes 40 minutes 32 minutes
Target 32 minutes 37 minutes 29 minutes
7
Time from
material ordered
to line ready
Current 45 minutes 55 minutes 40 minutes
Target 42 minutes 50 minutes 38 minutes
Jacketing:
Metric
Current or
Target Values
Acceptable
Mean Value
Upper Control
Limit
Lower Control
Limit
Jacketed cable
waste
Current 9% 13% 7%
Target 7% 10% 5%
Jacketing time per
linear km
Current 40 minutes 46 minutes 37 minutes
Target 35 minutes 40 minutes 32 minutes
Time from receipt
of stranded core
to line ready
Current 26 minutes 32 minutes 23 minutes
Target 22 minutes 27 minutes 19 minutes
Based on current capacity of BTS Tech cable products, the targeted stranding and jacketing
waste reductions will result in over $550,000 in material savings annually. The stranding and
jacketing process time targets will allow the operations group to increase throughput and
achieve significant increases in scheduling flexibility which will allow BTS Tech to better meet its
customer requirements.
SPONSOR ACCEPTANCE
Approved by the Project Sponsor:
__________________________________________ Date: ___________________
<Project Sponsor>
<Project Sponsor Title>

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Process improvement-plan template

  • 1. 1 PROCESS IMPROVEMENT PLAN TEMPLATE <PROJECT NAME> COMPANY NAME STREET ADDRESS CITY, STATE ZIP CODE DATE
  • 2. 2 TABLE OF CONTENTS INTRODUCTION.................................................................................................................................... 3 PROCESS BOUNDARIES.......................................................................................................................... 3 PROCESS CONFIGURATION..................................................................................................................... 4 PROCESS METRICS................................................................................................................................ 5 TARGETS FOR IMPROVED PERFORMANCE.................................................................................................. 6
  • 3. 3 INTRODUCTION The CAX Cable project was initiated by BTS Tech in order to develop a new coaxial cable product capable of delivering high-definition picture and sound quality for residential use. This project includes the development of the cable product as well as the manufacturing process required to produce the product. The CAX Cable process improvement plan describes how the manufacturing processes will be analyzed in order to continually monitor and improve production efforts. The process improvement plan will be followed iteratively throughout the project’s lifecycle and includes all processes involved with the manufacturing of the CAX Cable. The process improvement plan lays out the necessary steps to identify, measure, and implement the necessary process improvements for the CAX Cable product. PROCESS BOUNDARIES The CAX Cable Project consists of two processes which comprise the overall manufacturing process: cable stranding and cable jacketing. Cable stranding consists of the stranding of the internal metallic cable element with protective Kevlar fibers in order to improve cable tensile strength. Cable jacketing consists of jacketing the stranded core with an extruded polyethylene cover in order to protect the internal cable structure from environmental effects and ensure the transmission of data signals. As part of the process improvement plan the stranding and jacketing process boundaries have been established below: Stranding:  Start – the stranding process starts immediately upon an order being placed for material from the operations manager  Completion – the stranding process is complete once the stranded core (of pre- determined length) has been built and spooled on a cable reel and moved to the holding area  Inputs – the inputs for the stranding process are: core length (based on order), materials, written work order, and user defined inputs on the stranding machine  Outputs – the outputs for the stranding process are: a stranded core on a cable reel (of pre-determined length), and an acknowledged work authorization from the stranding machine technician  Data Required – the data required for the stranding process is: total cable length, finished cable diameter, and core material types  Process Owner – the stranding process owner is J. Green, Senior Process Technology Engineer
  • 4. 4 Jacketing:  Start – the jacketing process starts immediately upon receipt of a stranded cable core from the receiving area.  Completion – the jacketing process is complete once the stranded core is jacketed, spooled on a cable reel, and sent to the finished cable holding area  Inputs – the inputs for the jacketing process are: a stranded cable core and an acknowledged work authorization from the stranding machine technician (which includes all jacketing material specifications)  Outputs – the outputs of the jacketing process are: a jacketed (completed) CAX Cable with a specification chart and acknowledged work authorization from the jacketing line technician  Data Required – the data required for the jacketing process is: extrusion temperature, cooling trough temperature, material specifications, total cable length, finished cable diameter, and jacket print specifications  Process Owner – the jacketing process owner is B. White, Process Technology Engineer PROCESS CONFIGURATION BTS Tech has modeled its initial CAX Cable manufacturing processes on existing processes currently is use for other cable products and families. The process improvement plan for this project provides BTS Tech with an opportunity to analyze and improve the cable manufacturing process for CAX Cable which, ultimately, may result in process improvements for all BTS Tech cable products. The project team will utilize the stranding and jacketing process configurations, in conjunction with process metrics, to conduct process analyses, determine potential areas for improvement, and implement improvement measures. To do this, the team will follow the processes as planned during initial cable runs in order to verify process boundaries and gather metrics. As the team identifies potential process areas of improvement, adjustments will be made and the modified process will be run to validate the process and to gather additional metrics for comparison. Stranding Process Configuration: Inputs: Core Length Materials Written Work Order User Defined Inputs Stranding Line Technician loads materials and enters user defined inputs Technician runs line to build stranded cable Stranded core is spooled and moved to holding Technician awaits delivery of material from stockroom while preparing stranding machine
  • 5. 5 Jacketing Process Configuration: PROCESS METRICS Process metrics and control limits will be used, in conjunction with process configuration, to guide the process improvement efforts for the CAX Cable project. Since the stranding and jacketing processes for CAX Cable are based on the processes for other cable families, the metrics, acceptable values, and control limits are known. However, as part of the CAX Cable process improvement plan, the project team will iteratively analyze the process configurations, metrics, and measured values in order to implement a cycle of continuous improvement. The existing metrics, values, and control limits are based on industry-wide customer requirements for cost and performance. Stranding: Metric Acceptable Mean Value Upper Control Limit Lower Control Limit Core material waste 7% 9% 5% Stranding time per linear km 35 minutes 40 minutes 32 minutes Time from material ordered to line 45 minutes 55 minutes 40 minutes Inputs: Stranded cable core Acknowledged work order Technician sets jacketing machine parameters and print settings Technician runs line to build jacketed cable Completed cable is spooled and moved to holding area Technician loads stranded core and prepares jacketing machine for cable run
  • 6. 6 ready Jacketing: Metric Acceptable Mean Value Upper Control Limit Lower Control Limit Jacketed cable waste 9% 13% 7% Jacketing time per linear km 40 minutes 46 minutes 37 minutes Time from receipt of stranded core to line ready 26 minutes 32 minutes 23 minutes Measurements for each metric will be taken for every iteration of a stranding and jacketing for a trial CAX Cable. These measurements will be plotted on a control chart in order to ensure that process parameters fall within the acceptable range. As the process is validated for this new product and the values normalize, the project team will use the metrics and process configurations to determine areas within the processes where improvements can be made. As adjustments to the processes are made, the team will continue to track the metrics in order to validate any improvements to the process and for updates or changes to project documentation. TARGETS FOR IMPROVED PERFORMANCE The CAX Cable project team has developed targets for improved performance in each of the metrics for both the stranding and jacketing processes. These metrics are based on existing BTS Tech metrics for all other cable products and families. However, this project provides an opportunity to improve these processes which may potentially result in significant savings for cost and time for CAX Cable as well as all other BTS Tech cable products. The charts below provide the CAX Cable stranding and jacketing process metrics with both the current values and target values. Stranding: Metric Current or Target Values Acceptable Mean Value Upper Control Limit Lower Control Limit Core Material Waste Current 7% 9% 5% Target 5% 7% 3% Stranding time per linear km Current 35 minutes 40 minutes 32 minutes Target 32 minutes 37 minutes 29 minutes
  • 7. 7 Time from material ordered to line ready Current 45 minutes 55 minutes 40 minutes Target 42 minutes 50 minutes 38 minutes Jacketing: Metric Current or Target Values Acceptable Mean Value Upper Control Limit Lower Control Limit Jacketed cable waste Current 9% 13% 7% Target 7% 10% 5% Jacketing time per linear km Current 40 minutes 46 minutes 37 minutes Target 35 minutes 40 minutes 32 minutes Time from receipt of stranded core to line ready Current 26 minutes 32 minutes 23 minutes Target 22 minutes 27 minutes 19 minutes Based on current capacity of BTS Tech cable products, the targeted stranding and jacketing waste reductions will result in over $550,000 in material savings annually. The stranding and jacketing process time targets will allow the operations group to increase throughput and achieve significant increases in scheduling flexibility which will allow BTS Tech to better meet its customer requirements. SPONSOR ACCEPTANCE Approved by the Project Sponsor: __________________________________________ Date: ___________________ <Project Sponsor> <Project Sponsor Title>