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PROJECT CONFIGURATION MANAGEMENT PLAN TEMPLATE
<PROJECT NAME>
COMPANY NAME
STREET ADDRESS
CITY, STATE ZIP CODE
DATE
2
TABLE OF CONTENTS
INTRODUCTION.................................................................................................................................... 3
ROLES AND RESPONSIBILITIES.................................................................................................................. 3
CONFIGURATION CONTROL.................................................................................................................... 4
CONFIGURATION MANAGEMENT DATABASE (CMDB) ................................................................................ 5
CONFIGURATION STATUS ACCOUNTING.................................................................................................... 6
CONFIGURATION AUDITS....................................................................................................................... 6
3
INTRODUCTION
The NexGen Project will utilize existing Smith Company network infrastructure and add
numerous capabilities in order to allow for remote access, direct ability to modify LAN/WAN
environments, and improved monitoring of network tools and devices. As a result, Smith
Company’s ability to perform network maintenance and updates will be significantly improved.
Additionally, Smith Company will improve its ability to monitor all network diagnostics in real
time and streamline workforce efficiency. Cost savings will be realized by greatly reducing the
amount of time associated with competing network tasks and allowing Smith Company
employees to perform work that was previously outsourced.
In order to effectively manage the NexGen Project, a coordinated Configuration Management
(CM) Plan is needed. This plan will establish CMroles and responsibilities and describe how the
NexGen Project team will track, implement, and communicate configuration items (CIs) and
changes throughout the project lifecycle.
ROLES AND RESPONSIBILITIES
The following roles and responsibilities pertain to the CM Plan for Smith Company’s NexGen
Project.
Configuration Control Board (CCB)
The CCB is comprised of the NexGen Project Sponsor, Project Manager, Configuration Manager,
and the Lead Engineer for the configuration item (CI) under consideration. The CCB is
responsible for the following:
ď‚· Review and approve/reject configuration change requests
ď‚· Ensure all approved changes are added to the configuration management database
(CMDB)
ď‚· Seeking clarification on any CIs as required
Project Sponsor
The Project Sponsor is responsible for:
ď‚· Chairing all CCB meetings
ď‚· Providing approval for any issues requiring additional scope, time, or cost
Project Manager
The Project Manager is responsible for:
ď‚· Overall responsibility for all CM activities related to the NexGen project
ď‚· Identification of CIs
4
ď‚· All communication of CM activities to project stakeholders
ď‚· Participation in CCB meetings
ď‚· Re-baselining, if necessary, any items affected by CM changes
Configuration Manager
The Configuration Manager will be appointed by the Program Management Office (PMO). The
Configuration Manager is responsible for:
ď‚· Overall management of the CMDB
ď‚· Identification of CIs
ď‚· Providing configuration standards and templates to the project team
ď‚· Providing any required configuration training
Lead Engineers
All identified CIs will be assigned to a Lead Engineer. The assigned Lead Engineer is responsible
for:
ď‚· Designating a focus group to develop the change request
ď‚· Ensure all change requests comply with organizational templates and standards prior to
the CCB
ď‚· Identification of CIs
Engineers
Each CI will be assigned to a focus group consisting of several engineers. Each member of the
focus group will provide input to the change request prior to submitting the change request to
the lead engineer for review and presentation at the CCB
CONFIGURATION CONTROL
The NexGen Project will use a standardized configuration control process throughout the
project lifecycle in order to ensure all CIs are handled in a consistent manner and any approved
changes are fully vetted regarding impact and communicated to stakeholders.
As CIs are identified by the project team, the Configuration Manager will assign a CI name and
the CI will be entered into the CMDB in an “initiate” status. The CI will then be assigned to an
engineer focus group. Each member of a CIs focus group will have the ability to access the CI
through the CMDB, make changes and edits, and enter the CI back into the CMDB with a
description of the change/edit annotated in the CMDB log.
It is imperative that for any software changes testing is conducted by the focus group in order
to validate any changes made. The Lead Engineer assigned to manage the focus group is
responsible for ensuring that testing has been conducted, changes are entered into the CMDB
5
log, and that all changes/edits are saved properly into the CMDB. The Lead Engineer is also
responsible for assigning new version numbers and CMDB status for any changes made by
his/her assigned focus group.
Many times a CI will have a relationship with one or more other CIs within a project. The Lead
Engineer, CM, and Project Manager will work together to ensure these relationships are fully
understood. The Lead Engineer and CM will then be responsible for illustrating these
relationships and co-dependencies in the CMDB to ensure a full understanding of each CI and
how they relate to one another.
Any configuration changes which are identified by the project team or stakeholders must be
captured in a configuration change request (CCR) and submitted to the CCB. The CCB will
review, analyze, and approve/deny the request based on the impact, scope, time, and cost of
the proposed change. If the change is approved, the project requirements will be re-baselined
(if necessary) and all changes will be communicated to the project team and stakeholders by
the Project Manager. Denied CCRs may be re-submitted with additional or new information for
re-consideration by the CCB.
CONFIGURATION MANAGEMENTDATABASE(CMDB)
The CMDB will be the centralized repository for all configuration information for the NexGen
project. The CMDB provides a common platform for the project team to edit, change, revise,
and review CIs and also to ensure all documents and data are updated with the latest revision
and release formats.
Access to the CMDB will be granted and governed by standard UNIX permissions. Two types of
CMDB access will be granted for the NexGen project:
1) Full read and write access will be granted to the CM, Project Manager, Lead Engineers,
and Engineers. These individuals will be authorized to access the CMDB to make
changes, edit documents and data, and review and approve versions and CI status.
2) Read only access will be granted to the Project Sponsor and all other stakeholders. This
access will allow these individuals to view all CIs and CI data but they will not be
authorized to make any changes. If these individuals identify the need for a change or
edit they will notify the CM who will review the notification and provide feedback.
The CMDB will provide assurance that members of the project team are always working off of
the latest version of software, data, and documentation. However, it is important to maintain
the history of these assets throughout the project lifecycle. As these assets are changed and
updated, the Lead Engineer of the CI’s assigned focus group will be responsible for updating the
status of the CI and providing new revision numbering. This numbering will be done in
6
accordance with Smith Company’s standard revision control numbering process wherein higher
version numbers indicate more recent versions of the software, data, or documentation.
CONFIGURATION STATUSACCOUNTING
It is important that for the NexGen Project, the Project Sponsor and Vice President of
Technology have the ability to review configuration status at any given time. The Project
Manager will also submit weekly reports, to include configuration status, every Friday. These
reports will consist of the following information as part of the configuration status section:
1) Change requests
a. Aging - How long change requests have been open
b. Distribution – number of change requests submitted by owner/group
c. Trending – what area(s) are approved changes occurring in
2) Version Control
a. Software
b. Hardware
c. Data
d. Documentation
3) Build Reporting
a. Files
b. CI relationships
c. Incorporated Changes
4) Audits
a. Physical Configuration
b. Functional Configuration
Prior to any new software releases, the CMwill work with each Lead Engineer to ensure all CIs
are updated with latest release versions.
CONFIGURATION AUDITS
Configuration audits will be an ongoing part of the NexGen project lifecycle. The purpose of the
configuration audit is to ensure all team members are following the established procedures and
processes for configuration management. Project audits for the NexGen Project will occur prior
to any major software release or at the Project Manager or Sponsor’s discretion if they
determine the need for one.
7
All NexGen configuration audits will be performed by the CM. Throughout the project the CM
works closely with Lead Engineers to ensure that all configuration processes and procedures are
being followed. As part of the configuration audit the CM will perform the following tasks:
1) Establish an audit environment in the CMDB
2) The CM will copy all of the latest software, data, and document versions into the audit
environment
3) The CM will ensure all versions are correctly numbered and that version control has
been performed properly
4) The CM will analyze historical versions and timestamps of all software, data, and
documents to ensure all changes/edits were properly recorded and captured
5) The CM will copy latest software versions and conduct software testing to ensure
requirements are being met
6) The CM will ensure all required artifacts are present and current in the CMDB
7) The CM will ensure all approved CCRs have been incorporated into the project and are
recorded in the CMDB
Once the audit has been performed, the CM will compile his/her audit findings. For each
finding, the CM must work with the Project Manager/Team to identify the corrective action(s)
necessary to resolve the discrepancy and assign responsibility for each corrective action.
Upon completion of the project audit and findings, the CM will note all discrepancies and
compile a report to be presented to the Project Manager, Sponsor, and VP of Technology.
SPONSOR ACCEPTANCE
Approved by the Project Sponsor:
__________________________________________ Date: ___________________
<Project Sponsor>
<Project Sponsor Title>

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Configuration management-plan template

  • 1. 1 PROJECT CONFIGURATION MANAGEMENT PLAN TEMPLATE <PROJECT NAME> COMPANY NAME STREET ADDRESS CITY, STATE ZIP CODE DATE
  • 2. 2 TABLE OF CONTENTS INTRODUCTION.................................................................................................................................... 3 ROLES AND RESPONSIBILITIES.................................................................................................................. 3 CONFIGURATION CONTROL.................................................................................................................... 4 CONFIGURATION MANAGEMENT DATABASE (CMDB) ................................................................................ 5 CONFIGURATION STATUS ACCOUNTING.................................................................................................... 6 CONFIGURATION AUDITS....................................................................................................................... 6
  • 3. 3 INTRODUCTION The NexGen Project will utilize existing Smith Company network infrastructure and add numerous capabilities in order to allow for remote access, direct ability to modify LAN/WAN environments, and improved monitoring of network tools and devices. As a result, Smith Company’s ability to perform network maintenance and updates will be significantly improved. Additionally, Smith Company will improve its ability to monitor all network diagnostics in real time and streamline workforce efficiency. Cost savings will be realized by greatly reducing the amount of time associated with competing network tasks and allowing Smith Company employees to perform work that was previously outsourced. In order to effectively manage the NexGen Project, a coordinated Configuration Management (CM) Plan is needed. This plan will establish CMroles and responsibilities and describe how the NexGen Project team will track, implement, and communicate configuration items (CIs) and changes throughout the project lifecycle. ROLES AND RESPONSIBILITIES The following roles and responsibilities pertain to the CM Plan for Smith Company’s NexGen Project. Configuration Control Board (CCB) The CCB is comprised of the NexGen Project Sponsor, Project Manager, Configuration Manager, and the Lead Engineer for the configuration item (CI) under consideration. The CCB is responsible for the following: ď‚· Review and approve/reject configuration change requests ď‚· Ensure all approved changes are added to the configuration management database (CMDB) ď‚· Seeking clarification on any CIs as required Project Sponsor The Project Sponsor is responsible for: ď‚· Chairing all CCB meetings ď‚· Providing approval for any issues requiring additional scope, time, or cost Project Manager The Project Manager is responsible for: ď‚· Overall responsibility for all CM activities related to the NexGen project ď‚· Identification of CIs
  • 4. 4 ď‚· All communication of CM activities to project stakeholders ď‚· Participation in CCB meetings ď‚· Re-baselining, if necessary, any items affected by CM changes Configuration Manager The Configuration Manager will be appointed by the Program Management Office (PMO). The Configuration Manager is responsible for: ď‚· Overall management of the CMDB ď‚· Identification of CIs ď‚· Providing configuration standards and templates to the project team ď‚· Providing any required configuration training Lead Engineers All identified CIs will be assigned to a Lead Engineer. The assigned Lead Engineer is responsible for: ď‚· Designating a focus group to develop the change request ď‚· Ensure all change requests comply with organizational templates and standards prior to the CCB ď‚· Identification of CIs Engineers Each CI will be assigned to a focus group consisting of several engineers. Each member of the focus group will provide input to the change request prior to submitting the change request to the lead engineer for review and presentation at the CCB CONFIGURATION CONTROL The NexGen Project will use a standardized configuration control process throughout the project lifecycle in order to ensure all CIs are handled in a consistent manner and any approved changes are fully vetted regarding impact and communicated to stakeholders. As CIs are identified by the project team, the Configuration Manager will assign a CI name and the CI will be entered into the CMDB in an “initiate” status. The CI will then be assigned to an engineer focus group. Each member of a CIs focus group will have the ability to access the CI through the CMDB, make changes and edits, and enter the CI back into the CMDB with a description of the change/edit annotated in the CMDB log. It is imperative that for any software changes testing is conducted by the focus group in order to validate any changes made. The Lead Engineer assigned to manage the focus group is responsible for ensuring that testing has been conducted, changes are entered into the CMDB
  • 5. 5 log, and that all changes/edits are saved properly into the CMDB. The Lead Engineer is also responsible for assigning new version numbers and CMDB status for any changes made by his/her assigned focus group. Many times a CI will have a relationship with one or more other CIs within a project. The Lead Engineer, CM, and Project Manager will work together to ensure these relationships are fully understood. The Lead Engineer and CM will then be responsible for illustrating these relationships and co-dependencies in the CMDB to ensure a full understanding of each CI and how they relate to one another. Any configuration changes which are identified by the project team or stakeholders must be captured in a configuration change request (CCR) and submitted to the CCB. The CCB will review, analyze, and approve/deny the request based on the impact, scope, time, and cost of the proposed change. If the change is approved, the project requirements will be re-baselined (if necessary) and all changes will be communicated to the project team and stakeholders by the Project Manager. Denied CCRs may be re-submitted with additional or new information for re-consideration by the CCB. CONFIGURATION MANAGEMENTDATABASE(CMDB) The CMDB will be the centralized repository for all configuration information for the NexGen project. The CMDB provides a common platform for the project team to edit, change, revise, and review CIs and also to ensure all documents and data are updated with the latest revision and release formats. Access to the CMDB will be granted and governed by standard UNIX permissions. Two types of CMDB access will be granted for the NexGen project: 1) Full read and write access will be granted to the CM, Project Manager, Lead Engineers, and Engineers. These individuals will be authorized to access the CMDB to make changes, edit documents and data, and review and approve versions and CI status. 2) Read only access will be granted to the Project Sponsor and all other stakeholders. This access will allow these individuals to view all CIs and CI data but they will not be authorized to make any changes. If these individuals identify the need for a change or edit they will notify the CM who will review the notification and provide feedback. The CMDB will provide assurance that members of the project team are always working off of the latest version of software, data, and documentation. However, it is important to maintain the history of these assets throughout the project lifecycle. As these assets are changed and updated, the Lead Engineer of the CI’s assigned focus group will be responsible for updating the status of the CI and providing new revision numbering. This numbering will be done in
  • 6. 6 accordance with Smith Company’s standard revision control numbering process wherein higher version numbers indicate more recent versions of the software, data, or documentation. CONFIGURATION STATUSACCOUNTING It is important that for the NexGen Project, the Project Sponsor and Vice President of Technology have the ability to review configuration status at any given time. The Project Manager will also submit weekly reports, to include configuration status, every Friday. These reports will consist of the following information as part of the configuration status section: 1) Change requests a. Aging - How long change requests have been open b. Distribution – number of change requests submitted by owner/group c. Trending – what area(s) are approved changes occurring in 2) Version Control a. Software b. Hardware c. Data d. Documentation 3) Build Reporting a. Files b. CI relationships c. Incorporated Changes 4) Audits a. Physical Configuration b. Functional Configuration Prior to any new software releases, the CMwill work with each Lead Engineer to ensure all CIs are updated with latest release versions. CONFIGURATION AUDITS Configuration audits will be an ongoing part of the NexGen project lifecycle. The purpose of the configuration audit is to ensure all team members are following the established procedures and processes for configuration management. Project audits for the NexGen Project will occur prior to any major software release or at the Project Manager or Sponsor’s discretion if they determine the need for one.
  • 7. 7 All NexGen configuration audits will be performed by the CM. Throughout the project the CM works closely with Lead Engineers to ensure that all configuration processes and procedures are being followed. As part of the configuration audit the CM will perform the following tasks: 1) Establish an audit environment in the CMDB 2) The CM will copy all of the latest software, data, and document versions into the audit environment 3) The CM will ensure all versions are correctly numbered and that version control has been performed properly 4) The CM will analyze historical versions and timestamps of all software, data, and documents to ensure all changes/edits were properly recorded and captured 5) The CM will copy latest software versions and conduct software testing to ensure requirements are being met 6) The CM will ensure all required artifacts are present and current in the CMDB 7) The CM will ensure all approved CCRs have been incorporated into the project and are recorded in the CMDB Once the audit has been performed, the CM will compile his/her audit findings. For each finding, the CM must work with the Project Manager/Team to identify the corrective action(s) necessary to resolve the discrepancy and assign responsibility for each corrective action. Upon completion of the project audit and findings, the CM will note all discrepancies and compile a report to be presented to the Project Manager, Sponsor, and VP of Technology. SPONSOR ACCEPTANCE Approved by the Project Sponsor: __________________________________________ Date: ___________________ <Project Sponsor> <Project Sponsor Title>