Alejandria A. Inosanto has over 10 years of experience in sales, marketing, operations management, collections, and customer service. She currently works as a helper at Al Hikma Pharmacy in Sharja, United Arab Emirates, where her responsibilities include data entry, inventory management, and assisting customers. Previously, she held roles as a collections officer, logistics assistant, and customer service representative for companies in the Philippines. Alejandria is looking to further develop her skills in sales, marketing, and operations management.

1. AlejandriaA. Inosanto
Sharja United Arab emirates
Mobile Numbers: 0565788206
E-mail Address: alex.inosanto@gmail.com/ alex.inosanto@yahoo.com
OBJECTIVE ________ _____________________________________________
To develop real-work experience in the functional areas of Sales and Marketing Management, Market Research
and Operations Management, which will allow my skills to be further improved.
EDUCATIONAL BACKGROUND_________ __________ _____________________ __________
Tertiary Don Bosco Technical Institute 2005 – 2006
Handyman Technician
Secondary Signal Village National High School 2000 – 2003
WORKING EXPERIENCE___ __________________ ______ __________ __________ _________
Al Hikma Pharmacy October 13 to Present
Buteena Sharja
Helper: DutiesandResponsibilities
 Encoding
 Entering orders / LPO to ERP Software, checking orders / delivery. Checking expiry
date against invoice, checking quantity, checking LPO if double order,
 Receiving all deliveries / incoming orders
 Monthly filing, segregated the invoices by suppliers and send to the head office
 Assisting for 5 Branches
 Merchandising
 Monthly checking expiry and near expiry products to remove in the shelves
 Monitoring the short stock of the product
 Bar coding / Refilling the product in the shelves
 Communicating to supplier / warehouse / store keeper regarding for the wrong item
delivered / over quantity / items problem etc.
 Monthly inventory for all branches
 Monthly re-imbursement of the Branch petty cash

2.  Assist to the doctors need / assist to the costumers needs
 Coordinating to all supplier for the urgent Local Purchase
 Checking emails for the orders / stock transfer to the other branches
 Daily stock transfer to all branches
 Daily all around cleaning the store / all kinds of cleaning
 Pick up / sending items, shorts stock by branch if needed
 Pick up items immediately in other branches, if we don’t have stock if costumers need.
Access Frontier Technologies Inc.,
Unit 702 Greenbelt Mansion #106 Perea St. Legaspi Village Makati City August 2009 – January 2015
Collections Officer: Duties and Responsibilities
 Handling Accounts Receivables (AR)
 Updates receivables by totaling unpaid invoices
 Establishes and maintains computerizedrecords for each accounts
 Maintains files of correspondence, payments, records and related information
 Contact delinquent clients by phone in order to discuss legal requirements or to make
arrangements or feasible options
 Researches, verifies and reviews financial information and makes recommendations
concerning disposition of accounts
 Prepares reports and correspondence relative to collections, status of accounts and
payment records
 Performs related responsibilities as required and assigned
Other Functions
 Logistics warehouse Assistant / Monitoring and Checking Incoming and
Outgoing Shipment / Checking Serial number through invoices / Packing and
checking Deliveries / scheduling deliveries, monitoring Inventory
 Plots Schedules of daily Deliveries
 Daily monitoring Manpower Assignments
 Supervises daily Budget of messengers
 Manages and supports messengers with daily routine / activities
Costumers Service
 Update Client to their purchase order through phone calls and emails
 Daily Monitoring the Cash on Delivery orders
 Daily monitoring the deliveries through courier
Telesales Assistant

3.  Update Costumers / Clients to know about new products or promotions that
relevant to their needs or preferences.
 Update Costumers / Clients through phone calls or emails to check their
details and update contact records.
 Assist Costumers / Clients to their inquiry, and update them as soon as
possible through phones and emails
 Update Costumers / Clients through phones and emails to upcoming Exhibits
and Seminars
Haraya Massage Therapy: Taguig City June 2007 – July 2009
 Swedish Massage
 Therapeutics Massage
 Ventosa and Moxa
 Acupressure Massage
Jollibee: Insular Life Bldg., Makati City October - March 2007
 Service Crew
 Cleaning the Area
 Assist to costumers
 Kitchen / Pantry
 Product Control
Burger Machine: Edsa Kamuning Quezon City April - September 2006
 Service Crew (Officer in Charge of the outlet)
 Cashier
 Daily monitoring the Cleanliness of the outlet
 Daly Monitoring the Sales specially the members
 Daily Monitoring the inventory
 Daily monitoring the attendance of the members
UBIX Corporation: Sucat Parañaque City 2005
 SAP Encoding
 Daily monitoring the mail box to check the request
 Daily monitoring the quality controls need
 Daily monitoring the supplies

4. Negre Computer Shop: Taguig City 2003 - 2004
 Officers in Charge
 Daily monitoring the Sales / Computers and Wirings
 Monitoring the Costumers
 Planning for the promo
SPECIAL TRAININGS__________________________________ _________________ _________
Technical support February - July 2009
Out Sourcing / Cross Refer / Local Purchase
TESDA: Swedish massage / Therapeutic Massage July - Oct 2008
Acupressure / Ventosa / Moxa
SEMINARS/ TRAININGSATTENTED______ ______________________________ __________________
Training For Less March 2014
Improving your collection Skills – The HeritageHotel Manila
Training For Less
The Basic of Collection Negotiation – The Heritage Hotel Manila March 2014
Bayan Telecommunication September 2011
Procedure and Process Documentation
CHARACTER REFERENCE_______________ _________ ______________________________________
Ms. Jaquelyn Omana
Human Resources
Mobile Number: 0501618826
Ms. Socorro E. Yap
Operation / HR Manager
Mobile Number: 09175864021
Mr. Jesus Romero
Technical Training Director – TRACE Technology, Research & Development Center
Mobile Number: 09198456541
Ms. Sinag Cuasay
Private Acupuncturist / Therapist
Mobile Number: 09088164763