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Darlene Yon
129 Hainsworth Drive, North Charleston, SC 29418
(843) 224-0436 (mobile) · dyon67@gmail.com
http://www.linkedin.com/pub/darlene-yon/2a/4/3b7/
Accomplished professional with over 25 years of experience in all aspects of
executive management, office administration, personnel management, customer
service, and tradeshow and event coordination. Seven years experience in accounts
receivable/payable, collections and accounting support. Fourteen years experience in
shipping and receiving. Extremely motivated and able to multitask and stay organized
with great success. Able to learn new software programs quickly. Trainer and mentor
with great interpersonal skills comfortably interfacing with all levels of management
and staff as well as with external customers and vendors.
Software Skills
Microsoft Word Microsoft Outlook
Microsoft PowerPoint Microsoft Excel
Microsoft SharePoint Microsoft Publisher
Microsoft Visio Concur Travel & Expense
Deltek Timekeeping Apple iMovie and iPhoto
Adobe Photoshop Adobe Acrobat Pro
Microsoft Windows Operating Systems Apple Operating Systems
SuccessFactors Cisco WebEx Web Conferencing
Cisco Jabber Video Telepresence LifeSize Video Conferencing
Paradigm Accounting QuickBooks
Professional Experience
The Palmetto Group
May 2014 – Present
Executive Assistant
• Assistant to the President and other management team leaders including those in
the United Kingdom
• Make domestic and international travel arrangements for CEO and other key
management positions
• Manage calendars and appointments
• Responsible for planning, organizing and executing all corporate events, such as,
Off-site team meetings, employee socials, holiday gatherings, etc.
• Take minutes and meeting notes
• Maintain HR files and handle HR tasks (except legal); assist in recruitment,
orientation, and support of employees as directed;
• Responsible for payroll through Paychex
• Responsible for all office administrative tasks
• Maintain office efficiency by ordering supplies, reviewing contracts as directed, and
maintaining equipment
• Coordination of presentation materials
• QuickBooks entry for Olmsted Properties Investments (subsidiary of Palmetto)

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Barling Bay, LLC
January 2009 – May 2014
Executive Assistant and Office Administrator
• Assistant to the President and entire Executive Management Team including
those in other locations
• Maintain schedules for conference calls, conference rooms, team rooms, and
President’s calendar
• Assist with executive and employee travel arrangements as well as preparation
and submission of expense reports
• Responsible for coordination of office administrative and reception duties
• Administer and trainer of Concur Travel and Expense Program
• Administer and trainer of SuccessFactors - Employee Performance Software
• Responsible for employee orientation
• Responsible for set-up of new office in Shiloh, IL
o Move in repairs and preparation
o Ordering/delivery/set-up of new furniture for 18 employees, 3 conference rooms
and a reception and lobby area
o Ordering/delivery/set-up of kitchen appliances
o Ordering and delivery of office supplies
• Responsible for cleanup and preparation to sublease office space in Arlington, VA
o Removed of all files and other company property and brought back to SC
o Stage office for realtor to show/lease space
• Maintained a company cell phone to be available 24/7 to the company
• Liaison between Three Saints Bay facility, IT and HR personnel and Barling Bay
personnel
• Responsible for creation, review, implementation and enforcement of company
policy in conjunction with the Policy IPT and Three Saints Bay
• Responsible for planning, organizing and executing all Charleston and Shiloh, IL
events, such as, Quarterly meetings, Open House event, Family Fun Day, holiday
gatherings, etc.
• Coordinated and attended local tradeshows, meetings and training events
o Arranged booth space for shows, show and meeting materials; set-up and
dismantled booth; worked with various vendors as needed to facilitate smooth
operation
• Coordinated team entry and fund raising efforts for Team Barling Bay for Race for
the cure team.
High Purity Standards (HPS)
August 1992 – January 2009
Customer Service Manager
• Ensured that Customer Service Representatives are informed of daily
responsibilities, priorities and customer expectations
• Responsible for training company personnel in receiving hazardous chemical
requests resulting in accurate, streamlined laboratory compatibility solutions.
• Processed orders and quotes accurately and in a timely manner
• Provided pricing to Customer Service Representatives and/or customers to
complete quotes
• Managed both domestic and international distributors by keeping communication
channel open and relaying pertinent information regarding pricing, product, and
marketing efforts
• Investigated and resolved customer complaints in a professional and timely

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manner as well as maintained deficiency database
• Instrumental in catalog and web site development
• Reviewed product and customer data to ensure accuracy and completeness
• Developed and maintained procedures, work instructions, check lists, forms, etc.
needed for effective operation of business in accordance with ISO 9001:2000
• Established department quality goals and objectives consistent with the company’s
Quality Management System
• Coordinated and attended tradeshows, meetings and training events
• Arranged booth space for shows, hotel accommodations for staff, and
transportation of booth, show and meeting materials; set-up and dismantled
booth; worked with various vendors as needed to facilitate smooth operation;
assisted in design of booth and various graphics for shows
• Coordination of company events
• Arranged catering, invitations, decorations and set-up, maintained budget for
events
• Assisted President and Vice President with all administrative tasks
• Held Shipping Manager position simultaneously with Customer Service Manager
position while hiring/training new Shipping Manager (~1 year)
• Assist shipping department to ensure timely delivery of customer orders and
provided training to shipping clerks as needed
• Held bookkeeper position simultaneously with Customer Service Manager position
while hiring and training current bookkeeper (~2 months)
• Handled deposits, accounts payables, accounts receivables, collections, and
reconciliation of customer accounts
Certification/Training/Memberships
• Notary Public, South Carolina – Expires June 2024
• Member of American Society of Administrative Professionals (current)
• Member Society of Human Resource Management (SHRM) (expired)
• Hazardous Shipping Certificate (expired)
Personal Activities
• Fort Dorchester PTSA Volunteer Coordinator, 2013 - 2015
o Oversees the coordination, recruitment, usage, and activities of the school’s
volunteers; attends monthly PTA Board Meetings
• Lunch buddy at Mary Ford Elementary, 2013
• Fort Dorchester High School Parent Teacher Student Association (FDHS PTSA),
2005 – 2009
o Positions held: President and Fund Raising Committee/Store Chair
o Preside over meetings or other activities
o Organize and attend meetings and events
o Organize yearly pep rally before football game against rival school
o Establish and maintain strong, productive relationships with vendors, local unit
PTA members, non profit organizations, and donors
o Work with vendors to design and approve designs for T-shirts, sweatshirts,
jackets, etc.
o Order, receive, and stock the school Spirit Store with items for resale to
students, faculty, staff and families
• South Carolina Parent Teacher Association, 2006 – 2008,
o Store Chair
o Responsible for working with vendors to provide items for resale to teachers,

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parents, faculty and students attending state events
o Responsible for accurate account of items in inventory
o Co-Chair of the 2008 SCPTA State Convention; facilitated use of Ft Dorchester
High School as convention site, use of classrooms, auditorium, cafeteria, etc.,
program itinerary, catering services, media exposure, event planning, establish
and maintain strong and productive relationships with vendors, local unit PTA
members, non profit organizations, and donors
• Dorchester District 23 PTA, Special Committee Member 2005 - 2008
o Committee member for 2008 District 23 Annual Scholarship Fundraiser
o Chairperson of silent auction for event, work with various schools in
preparation, donation and collection of silent auction baskets, oversee silent
auction during event, coordinate distribution of silent auction items at close of
event
• Oakbrook Middle School PTA, Fund Raising Committee Chair, 2002-2003
o Organized golf tournament to raise money for PTA program, raised ~$800.00
• Personal Golf Tournaments
o Organized golf tournament for son’s soccer team, raised ~2500.00
o Organized golf tournament for son’s trip to Australia to participate in the
People to People Student Ambassador program, raised ~3000.00
• Real Estate Licensing 2 Week class at Real Estate School of South Carolina
o Passed class test with a score of 98
References available upon request