SlideShare a Scribd company logo
1 of 17
Faculty: Prof. Veena Kumar
FLOW OF PRESENTATION
❑ Company Overview
❑ Milestone
❑ Current Scenario (Revenue/ Competitors)
❑ HUL: Kankhajura Tesan Radio
❑ TATA Docomo Business Services
❑ Introduction of ICT
❑ Current Graph
❑ Conclusion
GROUP 6 1
COMPANY OVERVIEW
❑ The company offers integrated telecom solutions across wire line
and wireless networks on GSM, CDMA & 3G platforms
❑ It has a wide presence, spanning over 19 telecom circles
❑ TTL is a market leader in the Enterprise space
❑ Non Voice Service: e-Governance Machine to Machine (M2M)
m-Remittance (m-Rupee) services
❑ Team size of enterprise space: 2000 approx.
❑ TTSL was named ‘The Best Emerging Markets Carrier’ by
Telecom Asia and received 8 awards at the World HRD
Conference
TATA Teleservices LTD.
Docomo Photon Indicom Walky
Brands
GROUP 6 2
MILESTONE
1996
Tata Teleservices Limited was the
pioneer of the CDMA technology
platform in India
2002
It embarked on a growth path after
the acquisition of Hughes Tele.com
(India) Limited [renamed Tata
Teleservices (Maharashtra) Limited]
2009
Revolutionized mobile voice calling
through its philosophy of ‘pay per
use’
2010
It became the first private telecom
operator to launch 3G services in
India
2015
All Virgin Mobile CDMA & GSM
customers have been migrated into
the umbrella Tata Indicom brand
(Tata Indicom for Mumbai NCR).
GROUP 6 3
CURRENT SCENARIO
❑ Revenue: 31.91 billion INR
US$500 million, 2017
❑ Tata Teleservices Maharashtra reported a loss of Rs 480.75
crores for Q3 ending December 2017 , this is company’s 29th
loss-making quarter
❑ As of June 2017, TTML had 78,06,119 subscribers against
81,25,718 in May 2017
GROUP 6 4
COMPETITORS
GROUP 6 5
HUL: Kankhajura Tesan Radio
❑ Tata Teleservices providing solutions to fast moving consumer
goods majorly to HUL
❑ Kankhajura tesan telephonic radio there currently 11,36,908
❑ Toll Free No. 180030000123
There are some more customers like Marico, Wipro, etc.
GROUP 6 6
GROUP 6 7
TATA DOCOMO BUSINESS
SERVICES
❑ Implemented single touch point for network related
requirements at Croma , banks. Reducing 50% of cost of telecom
services.
❑ Partnered with MNC banks to provide integrated telecom
solutions .
❑ Do big symposium used to be organized.
❑ Catering more than 50,000 SME customers in and around tier 2
cities like Pune, Aurangabad .
GROUP 6 8
❑ To further strengthen its position among SMEs, TDBS has
increased its network reach into key Maharashtra Industrial
Development Corporation (MIDC) areas of Aurangabad, and has
launched Mobile Device Management (MDM) services in the
market.
❑ SMEs in Kerala are progressively adopting ICT solutions for
business expansion, optimizing operational efficiencies,
delivering quality services, better ROI, etc.
TATA DOCOMO BUSINESS
SERVICES (Cntd.)
GROUP 6 9
Source: Business Today article “Enterprise business growing at
17 per cent, says Tata Teleservices” dated May 2,2017
GROUP 6 10
❑ ICT is an infrastructure
❑ ICT, is to allow people and organizations (i.e., businesses, non-
Profit agencies, governments and criminal enterprises) to
interact in the digital world
❑ ICT encompasses both the internet-enabled sphere as well as
the mobile one powered by wireless networks
❑ ICT has drastically changed how people work, communicate,
learn and live
❑ For example, computers once answered phones and directed
calls to the appropriate individuals to respond
INTRODUCTION OF ICT
GROUP 6 11
❑ Tata Docomo Business Services (TDBS), provides
comprehensive suites of Information & Communication
Technologies (ICT) solutions to enterprises in India
❑ TDBS provides offerings across the following service categories:
IoT Solutions
Marketing Solutions
Mobility Solutions
❑ For Eg: BYJU’s can now fetch reports from the call server (to
enable monitoring of lead closures) with details on number of
calls received by each executive, and duration of calls.
ICT (Contd.)
GROUP 6 12
CURRENT GRAPH
❑ In this conversation with Mr. Joyjeet Bose, Vice President, SME
Operations, Enterprise Business, South – Tata Teleservices Ltd.
❑ Mr. Bose spoke about the: The SME enterprise has been growing
at a rate of 10%
❑ At this juncture, Tata Teleservices bets high on Small and
Medium Enterprises (SME) solutions and predicts a growth rate
of 25-30% in the coming years.
GROUP 6 13
CONCLUSION
1. How justified is TTL’s move from large corporate customers to
SME customers?
2. How does TTL’s strategy modify according to different types of
customers?
GROUP 6 14
❑ http://searchcio.techtarget.com/definition/ICT-
information-and-communications-technology-or-
technologies
❑ https://telecomtalk.info/tata-teleservices-conversation-
with-mr-joyjeet-bose/160291/
❑ http://www.afaqs.com/news/story/41226_Kan-Khajura-
Tesan-The-Full-Story
❑ https://www.tatateleservices.com/en-in/ttl-pressroom
REFERENCES
GROUP 6 15
Any questions?
Thanks!

More Related Content

What's hot

Marketing strategy presentation
Marketing strategy presentationMarketing strategy presentation
Marketing strategy presentation
Vrushal Sangvekar
 
distribution channel of dabur
distribution channel of daburdistribution channel of dabur
distribution channel of dabur
Mj Payal
 
Hr policy of dabur
Hr policy of dabur Hr policy of dabur
Hr policy of dabur
GOPI YADAV
 

What's hot (20)

Marketing strategy presentation
Marketing strategy presentationMarketing strategy presentation
Marketing strategy presentation
 
Airtel power point presentation
Airtel power point presentationAirtel power point presentation
Airtel power point presentation
 
Bcg Matrix of ITC Ltd.
Bcg Matrix of ITC Ltd.Bcg Matrix of ITC Ltd.
Bcg Matrix of ITC Ltd.
 
Pantaloon and sap
Pantaloon and sapPantaloon and sap
Pantaloon and sap
 
Haldiram - Marketing PPT
Haldiram - Marketing PPT Haldiram - Marketing PPT
Haldiram - Marketing PPT
 
Tata group
Tata groupTata group
Tata group
 
distribution channel of dabur
distribution channel of daburdistribution channel of dabur
distribution channel of dabur
 
aroma deodorant
aroma deodorantaroma deodorant
aroma deodorant
 
Hr policy of dabur
Hr policy of dabur Hr policy of dabur
Hr policy of dabur
 
Tata Group
Tata Group Tata Group
Tata Group
 
Online College
Online CollegeOnline College
Online College
 
Tata Group
Tata GroupTata Group
Tata Group
 
Dabur marketing analysis on swot, porters 5, 4 p's, distribution channel, mi...
Dabur marketing analysis on  swot, porters 5, 4 p's, distribution channel, mi...Dabur marketing analysis on  swot, porters 5, 4 p's, distribution channel, mi...
Dabur marketing analysis on swot, porters 5, 4 p's, distribution channel, mi...
 
Tata Teleservice
Tata Teleservice Tata Teleservice
Tata Teleservice
 
Godrej company
Godrej companyGodrej company
Godrej company
 
Growth strategies of TATA Group
Growth strategies of TATA GroupGrowth strategies of TATA Group
Growth strategies of TATA Group
 
Bata Case Study
Bata Case StudyBata Case Study
Bata Case Study
 
Tanishq : Brand Positioning
Tanishq : Brand Positioning Tanishq : Brand Positioning
Tanishq : Brand Positioning
 
BRAND AUDIT ON TATA MOTORS
BRAND AUDIT ON TATA MOTORSBRAND AUDIT ON TATA MOTORS
BRAND AUDIT ON TATA MOTORS
 
Reliance Industries Limited ppt
Reliance Industries Limited pptReliance Industries Limited ppt
Reliance Industries Limited ppt
 

Similar to tata tele services

Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
Cisco Service Provider
 
final project report on TATA phton+ vs 3G
final project report on TATA phton+ vs 3Gfinal project report on TATA phton+ vs 3G
final project report on TATA phton+ vs 3G
Amit Dhadwal
 
A study on b2b sales force issues faced by telecom companies with reference t...
A study on b2b sales force issues faced by telecom companies with reference t...A study on b2b sales force issues faced by telecom companies with reference t...
A study on b2b sales force issues faced by telecom companies with reference t...
Balakrishnan Vijayan
 
SWOT analysis: a case study of ptcl
SWOT analysis: a case study of ptclSWOT analysis: a case study of ptcl
SWOT analysis: a case study of ptcl
AqsaSiddiq
 
Service Marketing at Maxis
Service Marketing at MaxisService Marketing at Maxis
Service Marketing at Maxis
Siti Rizki
 
TATA INTERNSHIP PROJECT
TATA INTERNSHIP PROJECTTATA INTERNSHIP PROJECT
TATA INTERNSHIP PROJECT
Reeha Paul
 

Similar to tata tele services (20)

Ashish tata
Ashish tataAshish tata
Ashish tata
 
Telecom
TelecomTelecom
Telecom
 
Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
Tata Communications’ Public and Private TelePresence Rooms - Connected Life E...
 
Tata group
Tata groupTata group
Tata group
 
Tata teleservices
Tata teleservicesTata teleservices
Tata teleservices
 
2008 New TD Tech, new Network and new Platform (TD-SCDMA)
2008 New TD Tech, new Network and new Platform (TD-SCDMA)2008 New TD Tech, new Network and new Platform (TD-SCDMA)
2008 New TD Tech, new Network and new Platform (TD-SCDMA)
 
final project report on TATA phton+ vs 3G
final project report on TATA phton+ vs 3Gfinal project report on TATA phton+ vs 3G
final project report on TATA phton+ vs 3G
 
A study on b2b sales force issues faced by telecom companies with reference t...
A study on b2b sales force issues faced by telecom companies with reference t...A study on b2b sales force issues faced by telecom companies with reference t...
A study on b2b sales force issues faced by telecom companies with reference t...
 
SWOT analysis: a case study of ptcl
SWOT analysis: a case study of ptclSWOT analysis: a case study of ptcl
SWOT analysis: a case study of ptcl
 
Tata Case Study
Tata Case StudyTata Case Study
Tata Case Study
 
TM Forum Case study handbook_2013
TM Forum Case study handbook_2013TM Forum Case study handbook_2013
TM Forum Case study handbook_2013
 
Service Marketing at Maxis
Service Marketing at MaxisService Marketing at Maxis
Service Marketing at Maxis
 
Mobilink strategic management report
Mobilink strategic management reportMobilink strategic management report
Mobilink strategic management report
 
Market Analysis of Tata PHOTON Plus
Market Analysis of Tata PHOTON PlusMarket Analysis of Tata PHOTON Plus
Market Analysis of Tata PHOTON Plus
 
Market Analysis of Tata Docomo
Market Analysis of Tata DocomoMarket Analysis of Tata Docomo
Market Analysis of Tata Docomo
 
Presentation on ntc(edited anuj)
Presentation on ntc(edited anuj)Presentation on ntc(edited anuj)
Presentation on ntc(edited anuj)
 
sip
sipsip
sip
 
CTM Macau Partners with Comverse, TCS to Transform Operations, Unleash a More...
CTM Macau Partners with Comverse, TCS to Transform Operations, Unleash a More...CTM Macau Partners with Comverse, TCS to Transform Operations, Unleash a More...
CTM Macau Partners with Comverse, TCS to Transform Operations, Unleash a More...
 
TATA INTERNSHIP PROJECT
TATA INTERNSHIP PROJECTTATA INTERNSHIP PROJECT
TATA INTERNSHIP PROJECT
 
Nadimuddin shaikh tata docono PROJECT
Nadimuddin shaikh tata docono PROJECT Nadimuddin shaikh tata docono PROJECT
Nadimuddin shaikh tata docono PROJECT
 

More from Vishal Jamwal

More from Vishal Jamwal (17)

Pullman & Novotel Customer relationship management
Pullman & Novotel Customer relationship management Pullman & Novotel Customer relationship management
Pullman & Novotel Customer relationship management
 
customer relationship management in hospitality
customer relationship management in hospitalitycustomer relationship management in hospitality
customer relationship management in hospitality
 
thomas cook service management
thomas cook service managementthomas cook service management
thomas cook service management
 
Factors affecting buyer behaviour of kara wet wipes
Factors affecting buyer behaviour of  kara wet wipes Factors affecting buyer behaviour of  kara wet wipes
Factors affecting buyer behaviour of kara wet wipes
 
factors affecting buyer behaviour of kara wet wipes in mandi ,HP
factors affecting buyer behaviour of kara wet wipes in mandi ,HPfactors affecting buyer behaviour of kara wet wipes in mandi ,HP
factors affecting buyer behaviour of kara wet wipes in mandi ,HP
 
understanding climate and economic changes
understanding climate and economic changesunderstanding climate and economic changes
understanding climate and economic changes
 
crompton greaves;product portfolio,major competitors,distribution ,BCG,SWOT
crompton greaves;product portfolio,major competitors,distribution ,BCG,SWOTcrompton greaves;product portfolio,major competitors,distribution ,BCG,SWOT
crompton greaves;product portfolio,major competitors,distribution ,BCG,SWOT
 
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
Strategic management of bharti airtel ;introduction,mission & Vission,PEST,Po...
 
Pestle analysis on real estate
Pestle  analysis on real estatePestle  analysis on real estate
Pestle analysis on real estate
 
Airtel advertisements
Airtel advertisementsAirtel advertisements
Airtel advertisements
 
Day1
Day1Day1
Day1
 
Budgeting,implementation and control of airtel
Budgeting,implementation and control of airtelBudgeting,implementation and control of airtel
Budgeting,implementation and control of airtel
 
Financial management 3
Financial management  3Financial management  3
Financial management 3
 
Marketing imminent 2017
Marketing imminent 2017Marketing imminent 2017
Marketing imminent 2017
 
swot,product mix,STP,positioning,organisation of bharti airtel.marketing plan...
swot,product mix,STP,positioning,organisation of bharti airtel.marketing plan...swot,product mix,STP,positioning,organisation of bharti airtel.marketing plan...
swot,product mix,STP,positioning,organisation of bharti airtel.marketing plan...
 
Bharti airtel
Bharti airtelBharti airtel
Bharti airtel
 
Organisational culture of airtel
Organisational culture of airtelOrganisational culture of airtel
Organisational culture of airtel
 

Recently uploaded

Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
mikehavy0
 

Recently uploaded (20)

[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered[Expert Panel] New Google Shopping Ads Strategies Uncovered
[Expert Panel] New Google Shopping Ads Strategies Uncovered
 
Social Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh BendaySocial Media Marketing Portfolio - Maharsh Benday
Social Media Marketing Portfolio - Maharsh Benday
 
Personal Brand Exploration Selk_Ingrid_DMBS_PB1_2024-01.pptx
Personal Brand Exploration Selk_Ingrid_DMBS_PB1_2024-01.pptxPersonal Brand Exploration Selk_Ingrid_DMBS_PB1_2024-01.pptx
Personal Brand Exploration Selk_Ingrid_DMBS_PB1_2024-01.pptx
 
SEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking HigherSEO: A Beginner's Guide to Ranking Higher
SEO: A Beginner's Guide to Ranking Higher
 
Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
Abortion Clinic in Alberton +27791653574 WhatsApp Abortion Clinic Services in...
 
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdfMicro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
Micro-Choices, Max Impact Personalizing Your Journey, One Moment at a Time.pdf
 
Alpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptxAlpha Media March 2024 Buyers Guide.pptx
Alpha Media March 2024 Buyers Guide.pptx
 
Iranian Strikes on Israel Assessing the Impact and Implications.pptx
Iranian Strikes on Israel  Assessing the Impact and Implications.pptxIranian Strikes on Israel  Assessing the Impact and Implications.pptx
Iranian Strikes on Israel Assessing the Impact and Implications.pptx
 
Resumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital StrategistResumé Karina Perez | Digital Strategist
Resumé Karina Perez | Digital Strategist
 
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdfTAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
TAM_AdEx-Cross_Media_Report-Banking_Finance_Investment_(BFSI)_2023.pdf
 
Cartona.pptx. Marketing how to present your project very well , discussed a...
Cartona.pptx.   Marketing how to present your project very well , discussed a...Cartona.pptx.   Marketing how to present your project very well , discussed a...
Cartona.pptx. Marketing how to present your project very well , discussed a...
 
Elevate Your Brand with Billion Broadcaster's Horizontal Lift Advertising
Elevate Your Brand with Billion Broadcaster's Horizontal Lift AdvertisingElevate Your Brand with Billion Broadcaster's Horizontal Lift Advertising
Elevate Your Brand with Billion Broadcaster's Horizontal Lift Advertising
 
The Essence of Mothers Celebrating the Heart of the Family.pptx
The Essence of Mothers Celebrating the Heart of the Family.pptxThe Essence of Mothers Celebrating the Heart of the Family.pptx
The Essence of Mothers Celebrating the Heart of the Family.pptx
 
Discover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your LifestyleDiscover Ardency Elite: Elevate Your Lifestyle
Discover Ardency Elite: Elevate Your Lifestyle
 
Meta­ unveils­ enhanced­ gen-AI­ tools­ catering­ to­marketers.pdf
Meta­ unveils­ enhanced­ gen-AI­ tools­ catering­ to­marketers.pdfMeta­ unveils­ enhanced­ gen-AI­ tools­ catering­ to­marketers.pdf
Meta­ unveils­ enhanced­ gen-AI­ tools­ catering­ to­marketers.pdf
 
Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024
 
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdfGlobal Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
Global Trends in Market Reserch & Insights - Ray Poynter - May 2023.pdf
 
Taprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cardsTaprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cards
 
Optimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered PromptsOptimizing Your Marketing with AI-Powered Prompts
Optimizing Your Marketing with AI-Powered Prompts
 
Aiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMMAiizennxqc Digital Marketing | SEO & SMM
Aiizennxqc Digital Marketing | SEO & SMM
 

tata tele services

  • 2. FLOW OF PRESENTATION ❑ Company Overview ❑ Milestone ❑ Current Scenario (Revenue/ Competitors) ❑ HUL: Kankhajura Tesan Radio ❑ TATA Docomo Business Services ❑ Introduction of ICT ❑ Current Graph ❑ Conclusion GROUP 6 1
  • 3. COMPANY OVERVIEW ❑ The company offers integrated telecom solutions across wire line and wireless networks on GSM, CDMA & 3G platforms ❑ It has a wide presence, spanning over 19 telecom circles ❑ TTL is a market leader in the Enterprise space ❑ Non Voice Service: e-Governance Machine to Machine (M2M) m-Remittance (m-Rupee) services ❑ Team size of enterprise space: 2000 approx. ❑ TTSL was named ‘The Best Emerging Markets Carrier’ by Telecom Asia and received 8 awards at the World HRD Conference TATA Teleservices LTD. Docomo Photon Indicom Walky Brands GROUP 6 2
  • 4. MILESTONE 1996 Tata Teleservices Limited was the pioneer of the CDMA technology platform in India 2002 It embarked on a growth path after the acquisition of Hughes Tele.com (India) Limited [renamed Tata Teleservices (Maharashtra) Limited] 2009 Revolutionized mobile voice calling through its philosophy of ‘pay per use’ 2010 It became the first private telecom operator to launch 3G services in India 2015 All Virgin Mobile CDMA & GSM customers have been migrated into the umbrella Tata Indicom brand (Tata Indicom for Mumbai NCR). GROUP 6 3
  • 5. CURRENT SCENARIO ❑ Revenue: 31.91 billion INR US$500 million, 2017 ❑ Tata Teleservices Maharashtra reported a loss of Rs 480.75 crores for Q3 ending December 2017 , this is company’s 29th loss-making quarter ❑ As of June 2017, TTML had 78,06,119 subscribers against 81,25,718 in May 2017 GROUP 6 4
  • 7. HUL: Kankhajura Tesan Radio ❑ Tata Teleservices providing solutions to fast moving consumer goods majorly to HUL ❑ Kankhajura tesan telephonic radio there currently 11,36,908 ❑ Toll Free No. 180030000123 There are some more customers like Marico, Wipro, etc. GROUP 6 6
  • 9. TATA DOCOMO BUSINESS SERVICES ❑ Implemented single touch point for network related requirements at Croma , banks. Reducing 50% of cost of telecom services. ❑ Partnered with MNC banks to provide integrated telecom solutions . ❑ Do big symposium used to be organized. ❑ Catering more than 50,000 SME customers in and around tier 2 cities like Pune, Aurangabad . GROUP 6 8
  • 10. ❑ To further strengthen its position among SMEs, TDBS has increased its network reach into key Maharashtra Industrial Development Corporation (MIDC) areas of Aurangabad, and has launched Mobile Device Management (MDM) services in the market. ❑ SMEs in Kerala are progressively adopting ICT solutions for business expansion, optimizing operational efficiencies, delivering quality services, better ROI, etc. TATA DOCOMO BUSINESS SERVICES (Cntd.) GROUP 6 9
  • 11. Source: Business Today article “Enterprise business growing at 17 per cent, says Tata Teleservices” dated May 2,2017 GROUP 6 10
  • 12. ❑ ICT is an infrastructure ❑ ICT, is to allow people and organizations (i.e., businesses, non- Profit agencies, governments and criminal enterprises) to interact in the digital world ❑ ICT encompasses both the internet-enabled sphere as well as the mobile one powered by wireless networks ❑ ICT has drastically changed how people work, communicate, learn and live ❑ For example, computers once answered phones and directed calls to the appropriate individuals to respond INTRODUCTION OF ICT GROUP 6 11
  • 13. ❑ Tata Docomo Business Services (TDBS), provides comprehensive suites of Information & Communication Technologies (ICT) solutions to enterprises in India ❑ TDBS provides offerings across the following service categories: IoT Solutions Marketing Solutions Mobility Solutions ❑ For Eg: BYJU’s can now fetch reports from the call server (to enable monitoring of lead closures) with details on number of calls received by each executive, and duration of calls. ICT (Contd.) GROUP 6 12
  • 14. CURRENT GRAPH ❑ In this conversation with Mr. Joyjeet Bose, Vice President, SME Operations, Enterprise Business, South – Tata Teleservices Ltd. ❑ Mr. Bose spoke about the: The SME enterprise has been growing at a rate of 10% ❑ At this juncture, Tata Teleservices bets high on Small and Medium Enterprises (SME) solutions and predicts a growth rate of 25-30% in the coming years. GROUP 6 13
  • 15. CONCLUSION 1. How justified is TTL’s move from large corporate customers to SME customers? 2. How does TTL’s strategy modify according to different types of customers? GROUP 6 14
  • 16. ❑ http://searchcio.techtarget.com/definition/ICT- information-and-communications-technology-or- technologies ❑ https://telecomtalk.info/tata-teleservices-conversation- with-mr-joyjeet-bose/160291/ ❑ http://www.afaqs.com/news/story/41226_Kan-Khajura- Tesan-The-Full-Story ❑ https://www.tatateleservices.com/en-in/ttl-pressroom REFERENCES GROUP 6 15