Leadership Lessons from Mr. Ratan Tata

1. VPM’s Dr V N Bedekar Institute of
Management Studies
Prof. Krunal Punjani
Prof. Kala Mahadevan
Under the guidance of:

2. Leadership Lessons from
Mr. Ratan Tata

3. A project by
Aniket
Mishra
Rutuja
Pawar
Vishal
Doke
Farheen
Patel
Tejas
Gaikwad
Pournima
Admane

5. Introduction
• Industrialist, Philanthropist & a former chairman of Tata Sons.
• Padma Bhushan in 2000 and Padma Vibhushan in 2008 .
• Chairman of Tata Group from 1990 to 2012.
• Alumnus of the cornell university college of Architecture &
Harvard Business School.

6. Mission Garima is working to provide safe, hygienic and humane working conditions for sanitation workers who are severely affected
doing the unimaginable for the city so that we may find it clean.
 Seeking more responsibility:
Mr. Ratan Tata always took initiative in development of the Country and the Society.
 Tackling problems:
He also set up places in Mumbai called Chowki so that all the workers can have some rest during their Hardworking Hours.
Initiative:
Motivator:
Tata Steel has a unique programme, Aspire Knowledge Manthan, which facilitates knowledge sharing among supervisors and
workers.
 Inspire:
Mr. Ratan Tata has started other programs which has inspired their employees and young generation to learn new things and
apply it for the development of our country.
 Appreciate:
As unsatisfactory and unhappy employees don’t put out their best in work as when people feel appreciated or do things they love
they become more dedicated towards it.

7. In the 1990’s Tata tried to launch an airline even after facing many difficulties they didn’t compromised or tried to bribe the
government but instead stood their grounds .
 Fairness:
Ratan Tata said ‘Although bribes can be helpful with managing stressful situations, the long-term consequences outweigh any
benefit.’
 Its always a choice:
Its not easy to be ethical in business as there might be many opportunities that will be missed but ethical approached in business
can also lead to success. Just like Tata which grew tremendously from 5 billion in 1991 to 100 billion in 2012.
Ethics:
Transparency:
The steel giant stood 7th, with an overall score of 6.5, scoring high on criteria of anti-corruption programmes and organisational
transparency.
 Equality:
Treating stakeholders fairly, avoiding any discrimination.
 Disclosure:
Any statement made out by the company was given truthful and in good faith.

8. It was very unlikely during 2008 that an Indian automobile company like Tata Motors could acquire a prestigious but struggling business
like Jaguar Land Rover, and there was lot of apprehension, fear, and even dollops of cynicism.
 No risk no gain:
Taking risks is the cardinal rule of business.
 Out of comfort zone:
To be successful you need to take risk. Working in safe mode might make you feel comfortable but you will never be able to get best out
of the system.
Ratan Tata, chairman of Tata Steel, said the company needs to take "hard decisions" to restructure its operations as 2011-12 was a
difficult year due to slackening of steel demand globally.
 Necessary Actions:
We have to reduce cost and (be) more cost-efficient. We have to take hard decisions to restructure our operations. I believe there is
inherent strength in the company to overcome present challenges," he said.
 Never back down:
There will be people who will try to pull you down and criticize to shatter your spirit. All you need to do is just ignore all the criticisms
and focus on your work.
Risk taking:
Accepting Challenges:

9. Precautions:
He acquired a stake in the growing Chinese giant Xiaomi and leading e-commerce site snapdeal and many others.
 Don’t put all your eggs in one basket:
When you divide your risks into micro parts there is a great chance of not losing all your possession at once.
 Safe investments:
Mr. Ratan Tata believed in investing in different companies so as his investment is always safe.
Empathic:
Empathetic approach paid rich dividends not just for Mr. Tata, but also for Tata Motors as there were labour union agreements
coming up and payment of bonus to the workers. The management was not in favour of such payments, but Ratan Tata was
insistent on paying the bonus as the workers stood with them.
 Understand & share feelings:
Showing an ability to understand and share the feelings of another.
 Stand up for others:
Empathic leaders don’t just pretend to listen but truly listen, be fully present, take personal interest and lead from within.

10. Visionary:
It is ratan tata’s path breaking vision that has lead tata group to become one of the india’s largest conglomerates with 98 operating
companies spread across 56 countries.
 Optimistic:
Visionary leaders are usually realistic, they’re also optimistic, believing that their vision can truly be realized.
 Focused:
Focus is critical for achieving any mission. This type of leader won’t be sidetracked by distractions but will remain committed to
their cause, sometimes to a fault.
Never stop learning:
Very few people know that Ratan Tata was once offered a job from IBM, but Ratan Tata refused to take the job and worked in Tata
steels as a normal worker just like other employees.
 Creative and critical thinking:
Learning new things helps you to be creative it also enhances your thinking ability in critical situations.
 Effective solutions:
It might be a new approach to a problem, a resolution to a conflict between employees, or a new result from a data set.

11. Employees welfare:
People First Eight-hour working days, safe work spaces, provident fund, leave with pay and gratuity. In the early 1900s, we pioneered
many of the employee welfare measures we take for granted today.
 Providing a safe, hygienic and humane workplace:
The Safety Excellence Journey launched in Tata steel Thailand in 2010 enables the Company to continuously improve
Occupational Health and Safety management using internationally recognized standards.
 Offering a harassment-free workplace to all:
Tata Steel aims to have a discrimination-free workplace. Guidance on a harassment-free workplace is taken care of.
Cultural Responsibility:
The ‘TATA Code of conduct’ was introduced the mid-1990’s. it reinforced the five core values that the group espoused i.e integrity,
understanding, excellence, unity and responsibility.
 Balanced approach:
We should balance between our work and its effect on environment and our culture.
 Behavior:
We should exhibit culturally appropriate behaviour while representing our country.

13. HANK YOU