Simphony Solutions started in 2013 by experienced individuals in banking and telecom. With over 16 years of experience, Simphony aims to help corporates achieve their business goals through quality processes and a results-oriented approach. As business partners, Simphony believes in adding value through constant monitoring and improvement to help clients meet strategic objectives.

1. Simphony Solutions started in 2013 by like minded individuals
who have immense knowledge in the field of Banking & Telecom. With
16 years of rich experience across Banks & Telco’s to back them,
Simphony has started a journey with an objective to serve corporates
in achieving their business goals.
We aim to serve our clients thru quality processes that define and
measure qualitative and quantitative inputs which help achieve the
desired results. With excellent analytical skills and a result oriented
approach we lead by example and guide our teams to bring out the
best in them and deliver as per business needs.
As business partners and solution consultants we believe in adding
value to our client relationship by constantly monitoring and
improvising processes. We strive for continual improvement so as to
meet our client’s strategic goals.

2. Key Executive: Samson P Anthony
Past experience: Assistant Vice President at Royal Bank of Scotland NV
handling the Retail Collections portfolio for South India.
 A leader with excellent analytical skills, who is result oriented
 Process driven, with an ability to proactively identify solutions to issues / concerns /
process gaps if any
 Quick learner who strives for continual improvement
 People manager who believes in leading by example and keeps the team motivated
with excellent team handling skills
 Incessant target delivery throughout the career with GE-Capital BPMSL, ICICI Bank
and ABN Amro Bank NV / RBS NV has placed him as the first choice of management
for important assignments / projects

3. Key Executive: Vasudha Mohan
Past experience: Cross Functional Expertise in Sales, Customer Service &
Operations
Customer Service Management:
 In-depth knowledge of customer service principles and practices.
 Demonstrated ability of providing assistance to clients and troubleshooting issues.
 Specialize in delivering online support.
 Liaising with cross functions and company management to support and implement growth
strategies.
 Proficient in CRM systems and Autodialing systems such as Predictive dialers, etc.
Sales & Marketing Management:
 Life cycle management of key/enterprise accounts.
 Relationship building with decision makers by presenting a value proposition.
 Acquisition by providing complete Telecom Solutions thru multi product penetration (Voice & Data).

4. Key Differentiators
 Ability to understand client issues and deliver on expectations
 Strong service oriented “can-do” culture leading to long term
relationships with clients
 Right blend of corporatized professionally run organization with
entrepreneurial energy and attitude

5. Infrastructure
 Focus on practical systems and technologies
 Always use branded and licensed equipment
 Quality infrastructure tailored to operations needs
 Tailor infrastructure to meet client and process needs

6. Clientele
 Bharti Airtel Limited - Preferred Partner with Corporate & Enterprise
businesses.
 Sify Technologies Ltd - Corporate Partner for Sales
 Puravankara Real Estate Developers – Corporate Partner for Sales & Debt
Management.
 HDFC Bank - Corporate Partner for Personal Loan Sales

7. Clientele
 Bharti Airtel Limited - Preferred Partner with Corporate & Enterprise
businesses.
 Sify Technologies Ltd - Corporate Partner for Sales
 Puravankara Real Estate Developers – Corporate Partner for Sales & Debt
Management.
 HDFC Bank - Corporate Partner for Personal Loan Sales