1. NOMAN MANZOOR
CONTACT:
Tel: 0345-2986618 & 021-36339985
Email: noman_manzoor@ymail.com
CURRENT ADDRESS:
R-1838/14, F.B Area, Dastagir Society, Karachi Pakistan
PROFILE:
Objective: I am a highly motivated and well-organized individual, who can work efficiently
in a big or small team environment while using own initiative. I can adapt to new
situations and aim to achieve high standard results under extreme demands.
WORK EXPERIENCE
Standard Chartered Bank Limited July 25, 2014 to Present
Specialist CDD SME (Retail Client)
Ensuring robust CDD system is in place with high quality of data integrity and monitoring
to protect the bank from regulatory risk.
Responsible for Checking/Approving cases on eCDD system for SME customers.
Ensure 100% quality in eCDD in terms of data content and documentation.
Expert knowledge of AML CDD & FATCA policies/procedures.
Ensuring there are no audit failures by keeping the error rates within Group defined
benchmarks.
Rigorous and proper tracking of cases through effective MIS / Reconciliation.
Constant coordination with all the stakeholders i.e CDD Advisor, Branch, UORM) to
achieve the objectives of the unit.
Ensuring that all service standards are maintained.
Working with bank’s eCDD system to record, renew and maintain details of customers
Understanding the client, correctly assess the client’s AML risk; gather documentation
from publicly available sources, to produce high quality & timely CDDs and statistical
reporting.
Assessing the bank’s AML risk in terms of operational risk and other compliance
functions.
Perform periodic file reviews ensuring activities are reviewed in a holistic manner across
the spectrum of products and services used by the customer.
Ensuring CDD is properly performed and applied in cases where warranted to mitigate
AML/TF exposure.
2. PSPL (Group Of Company Standard Chartered Bank PVT Ltd.) Feb, 2012 to 2014
Relationship Officer in New Business (Assets Anchor Team)
Generating new business to achieve defined sales targets in consultation with Business.
Manager/Branch Manager, draw up monthly plans for achieving new business and
customer acquisition goals committed for the assigned branch.
Implementing cross-selling and other relationship building activities, and prioritizing
activities based on the level of existing/potential business and revenue contribution of
customers in assigned portfolio.
Keeping abreast of customers’ needs and conduct regular checks on market trends and
competitors’ program offering and activities for target customer.
Consistently adhering to local and international service standards. Practicing service
excellence in handling customer issues, complaints, product enquiries in a timely,
problem-free and responsive manner.
Recommend improvements in operational processes, procedures and products based on
monitoring of customer feedback to ensure constant enhancement of service levels and
efficiency.
Strictly adhering to Sales and Misselling Policy.
Exercising due care and diligence on matters related to Money Laundering and KYC in
the day to day operations, which include account opening and reviews, transaction
monitoring, reporting suspicions, SRL checking, customer communication, acquire
relevant knowledge and training.
ACHIVEMENT:
Top Sales Performer in branch in 2014.
Gold Coin Winner in 2013, Achieving Sales Target up to 3.5 mm.
Best performance in project of degree verification.
Best Presenter in Analysis of Pakistan industry course.
2nd Position in Project Management.
EDUCATION:
2009 to 2011 MBA “Banking and Finance”(GPA:3.04)
Muhammad Ali Jinnah University, Karachi.
2006 to 2009 BBA “Banking and Finance”
Muhammad Ali Jinnah University, Karachi.
2004 to 2005 I.Com (Inter Commerce)
Board of Intermediate Education Karachi.
2002 to 2003 Matriculation (Computer Science)
Board of Secondary Education Karachi.
TRAINING (With In SCB):
Anti-money Laundering.
Business Law and Practices.
Operation Rask.
Compliance and Policies.
EXTRACURRICULAR ACTIVITIES:
