1. Trisha L. Miller
110 Harvard Road
Pennsville, NJ 08070
Cell: 856. 275.1663 – Email: tmiller7_@hotmail.com
OBJECTIVE: To obtain a position with a progressive company
that will take full advantage of my proven skills and provide the
opportunity for advancement.
PROFESSIONAL EXPERIENCE
AmerisourceBergen Corporation ◊ Thorofare, NJ June
2002 to October 2014
AmerisourceBergen Corporation is one of the world's largest pharmaceutical services
companies serving the United States, Canada and selected global markets with a focus
on the pharmaceutical supply chain.
Accounts Receivable Representative Primary Duties and Responsibilities:
• Initiate collection and resolution by contacting customers for
payment
• Maintain record of customer contacts and payments that are being
made
• Resolve customer billing disputes working with Sales and
Distribution
• Negotiate payment plans with delinquent customers
• Monitor customer credit exposure and notifies the customer when
they are approaching their limit. Communicates with customer, Sales and ABC
Management regarding the customer’s account.
• Initiate customer credit refunds when needed

2. Sample Accomplishments:
October 2012 - October 2014 Accounts Receivable Representative
• Complete daily Customer Status Report
• Reconcile customer accounts on SAP worklist
• Initiates collection resolutions on customer accounts
• Prepare customer refund request when needed
• Resolve customer issues in order to reduce past due dollars
• Ensure that new accounts are set up correctly in the system
• Update customer notes in system regarding payments
June 2002 - August 2003 Contract Clerk
• Perform accurate entering of contract pricing
• Daily vendor contract updates provided
• Provide expiring items report on a monthly basis
• Research and complete special projects assigned by
management
• Provide new hire training of contract pricing
June 2006 - June 2008 Audit Analyst
• Research and identify contract price issues on customer invoices
• Collect all information necessary to issue a credit/re-bill to the
customer
• Correct membership and contract price issues
• Update customer information regarding audit findings
• Work with the customer to resolve all additional issues
• Maintain Audit procedures and documentation
June 2008 – October 2012 Chargeback Analyst
August 2003 - June 2006
• Complete SAP System chargeback requests

3. • Reconcile chargebacks on a daily basis
• Process re-bills timely to avoid money loss
• Prepare resubmission letters to be sent to vendors for additional
monies owed
• Resolve vendor issues allowing rejected chargeback lines to
decrease
Trisha L. Miller
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SHIELDS BUSINESS SOLUTIONS ◊ Moorestown, NJ 2001 -
2002
Sample Accomplishments:
Vault Operations
Order cash shipments from Federal Reserve for Armored Car ATM service
Operate customized computer program to settle customer accounts daily
Contact customer banks daily via e-mail, fax or phone, with individual settlement
information
Assist with customer inquiries or problems, as needed
Post loads, print labels and load sheets for outgoing daily deliveries by armored car
drivers
Adjust truck routes and loads when necessary

4. Perform random vault counts on a daily basis
Assist IT Department with issues concerning customized program
FRANKLIN SAVINGS BANK ◊ Pennsville, NJ
1996 – 2001
Sample Accomplishments:
Senior Teller
Manage branch vault, as well as four (4) associate tellers
Train new tellers
Perform monthly audits
Ordering branch cash weekly
Prepare currency and coin shipments
Verify cash transfers to/from the vault, as required
Settle vault and ATM machine daily
Assist customers with all banking transactions, such as:
• opening new accounts
• preparing and processing loans
• accepting deposits
• cashing checks and withdrawals
• selling money orders and travelers checks
• cash advances and any other teller activities
• Management responsibilities: opening/closing the branch three (3)
times a week
EDUCATION
1992 to 1996 Pennsville Memorial High School Diploma
Pennsville, New Jersey

5. Additional Training Classes:
Gloucester County College Training Center
• August 2007 - Email Etiquette
• September 2007 - Customer Service (Customer Care)
• May 2008 - Time Management
Spring 2010 - Six Sigma Green Belt Certified
Background Summary:
• Committed and enthusiastic employee
• Strong interpersonal skills
• Strong organizational skills; attention to detail
• Ability to implement processes resulting in satisfactory audit
practices
• Ability to communicate effectively both orally and in writing
• Experienced with various computer applications – Including SAP,
Microsoft Word, Excel and Outlook