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Fountain of Youth . . . 
. . . or fountain of smart?
WHAT’S AT STAKE? 
Life expectancy 
of Fortune 500 
companies . . .
… LESS THAN 15 YEARS! 
American Enterprise Institute; Fortune 500 firms in 1955 vs. 2014
The 3 Great Disruptors 
1. Accelerating pace of change 
2. New technologies 
3. Expectations of Gen Y
Failure to engage this 
generation will likely 
be terminal 
“In the future, any company that lacks a vital core of 
Gen employees will find itself stuck in the mud.” 
Gary Hamel
RETHINKING LEARNING 
Old Economy 
Knowledge was: 
Static Confined Costly 
Creative Economy 
Knowledge is: 
Growing Ubiquitous Free
THE WORLD OF WORK AND LEARNING CONVERGE 
EMBEDDED 
LEARNING
“We have to find ways each of us 
get more talented by working.” 
- John Seely Brown
Don’t underestimate the 
power of convergence 
Flight tech 
+ 
Jet propulsion tech 
= 
Connected Global Economy
Convergence of work 
and learning has 
explosive potential
The New Normal is . . . 
1 2 3 4 5 
Hyper 
competitive 
Shrinking 
margins 
Rise of 
smart machines 
Truly 
global 
Everything is 
commoditized 
“Innovation is everything!”
“To escape the curse of commoditization, 
a company has to be a gamechanger, and 
that requires employees who are 
proactive, inventive, and passionate.” 
- Gary Hamel
The Creative Economy 
Requires . . . 
Audacity Imagination Zeal 
And that requires BIG changes 
in how we manage.
Shifting focus from managing…
… to unleashing!
FROM MANAGING TO UNLEASHING 
HRM 
• Control 
• Administration 
• Compliance 
HRU 
(Human Resources Unleashing) 
• Enable 
• Support 
• Equip 
• Inspire
“If I bring my gifts to work 
will they be cultivated?”
Only 38% of employees believe that 
“senior management is sincerely 
interested in employee well-being.” 
“If you’re engaged, 
I’ll be engaged.”
MOST CRITICAL FACTOR FOR 
EMPLOYEE ENGAGEMENT . . . 
. . . the scope that 
employees have to 
learn and advance. 
2014 Global Workforce Study, 
Towers and Watson 2014
Learning = Pleasure 
Eudaimonia 
Satisfaction that comes from constantly 
developing and living one’s life to the fullest
TYPICAL WORKPLACE 
VOCATION AVOCATION
TRANSFORMED WORKPLACE OF THE FUTURE 
VOCATION AVOCATION
WHY START THE TRANSFORMATION WITH GEN Y? 
75% of global workforce by 2025 Technology skills shortage 
Digital Natives learn faster Difficult to find and retain 
The Millennial Survey 2014, Deloitte Touche Tohmatsu Limited 2014 
The 2015 Millennial Majority Workforce Study, O’Desk 2014
TRANSFORMATION IS NOT MORE CORPORATE TRAINING TOOLS. . .
What if you could systematically 
immerse your new recruits in a culture 
of continuous learning built upon 
challenge and self-discipline? 
Now that’s transformational!
MANAGING VS UNLEASHING 
ACTIVITY MANAGING UNLEASHING 
1 Recruitment Qualifications Character and passion 
2 Onboarding Tactical Strategic 
3 Training Sporadic Continuous and relevant 
4 Mentoring Limited Abundant 
5 Community Everybody Communities of passion 
6 Feedback Hurried/infrequent Performance coaching 
7 Rewards Extrinsic Intrinsic matters most 
Results Surviving Thriving
1 
Recruitment: 
Prioritize Character 
& Passion 
With a world-class learning environment 
greater importance can be placed on hiring a 
young person with qualities that will result in 
a long-term fit.
2 Onboarding: 
Strategic 
• Set expectation that employee will not only be working full-time, but 
more importantly, be focusing on their need to grow 
• Cultivate core values and culture through carefully crafted imagery, 
language, stories, routines, and celebrations 
Great intentions, 
But will she make it?
3 
Training: Continuous 
and Relevant Skill 
Development 
• Structured, but flexible 
• Kaizen learning 
• Customized 
• Rigorous 
• Socially supported 
• Performance oriented
4 
Mentoring: 
Abundant & 
Diverse 
• Social networks and in-person 
• Small group and individual 
• Internal advocates 
• External mentors 
Cultivating the practice of 
forging professional learning 
relationships requires 
disciplined intentionality
5 
Community: 
Communities 
of Passion 
• Discipline specific 
• Skill specific 
• Shared career goals 
• Tribal identity
6 Feedback: Performance 
Coaching 
• Peer coaching 
• Expert coaching
7 Rewards: Intrinsic 
Rewards Matter Most 
“To keep millennials, businesses should place greater focus on 
people, exciting work, & mentors.” 
The 2015 Millennial Workforce Study, Elance-oDesk 2014
Rethink The Impossible 
• Convergence of work and learning allows you 
to achieve the impossible 
• Leverage convergence to unleash the talent of 
your millennials and reap the rewards!
It’s time to cultivate millennial talent for the 
future of your organization. Let’s talk! 
@BradVoeller
Photo Credits 
• Slide #10: Joi Ito 
• Slide #35: ibmphoto24 
• Slide #37: Phil Roeder

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Cultivating Millennial Talent

  • 1. 1
  • 2. Fountain of Youth . . . . . . or fountain of smart?
  • 3. WHAT’S AT STAKE? Life expectancy of Fortune 500 companies . . .
  • 4. … LESS THAN 15 YEARS! American Enterprise Institute; Fortune 500 firms in 1955 vs. 2014
  • 5. The 3 Great Disruptors 1. Accelerating pace of change 2. New technologies 3. Expectations of Gen Y
  • 6. Failure to engage this generation will likely be terminal “In the future, any company that lacks a vital core of Gen employees will find itself stuck in the mud.” Gary Hamel
  • 7. RETHINKING LEARNING Old Economy Knowledge was: Static Confined Costly Creative Economy Knowledge is: Growing Ubiquitous Free
  • 8. THE WORLD OF WORK AND LEARNING CONVERGE EMBEDDED LEARNING
  • 9. “We have to find ways each of us get more talented by working.” - John Seely Brown
  • 10. Don’t underestimate the power of convergence Flight tech + Jet propulsion tech = Connected Global Economy
  • 11. Convergence of work and learning has explosive potential
  • 12. The New Normal is . . . 1 2 3 4 5 Hyper competitive Shrinking margins Rise of smart machines Truly global Everything is commoditized “Innovation is everything!”
  • 13. “To escape the curse of commoditization, a company has to be a gamechanger, and that requires employees who are proactive, inventive, and passionate.” - Gary Hamel
  • 14. The Creative Economy Requires . . . Audacity Imagination Zeal And that requires BIG changes in how we manage.
  • 15. Shifting focus from managing…
  • 17. FROM MANAGING TO UNLEASHING HRM • Control • Administration • Compliance HRU (Human Resources Unleashing) • Enable • Support • Equip • Inspire
  • 18. “If I bring my gifts to work will they be cultivated?”
  • 19. Only 38% of employees believe that “senior management is sincerely interested in employee well-being.” “If you’re engaged, I’ll be engaged.”
  • 20. MOST CRITICAL FACTOR FOR EMPLOYEE ENGAGEMENT . . . . . . the scope that employees have to learn and advance. 2014 Global Workforce Study, Towers and Watson 2014
  • 21. Learning = Pleasure Eudaimonia Satisfaction that comes from constantly developing and living one’s life to the fullest
  • 23. TRANSFORMED WORKPLACE OF THE FUTURE VOCATION AVOCATION
  • 24. WHY START THE TRANSFORMATION WITH GEN Y? 75% of global workforce by 2025 Technology skills shortage Digital Natives learn faster Difficult to find and retain The Millennial Survey 2014, Deloitte Touche Tohmatsu Limited 2014 The 2015 Millennial Majority Workforce Study, O’Desk 2014
  • 25. TRANSFORMATION IS NOT MORE CORPORATE TRAINING TOOLS. . .
  • 26. What if you could systematically immerse your new recruits in a culture of continuous learning built upon challenge and self-discipline? Now that’s transformational!
  • 27. MANAGING VS UNLEASHING ACTIVITY MANAGING UNLEASHING 1 Recruitment Qualifications Character and passion 2 Onboarding Tactical Strategic 3 Training Sporadic Continuous and relevant 4 Mentoring Limited Abundant 5 Community Everybody Communities of passion 6 Feedback Hurried/infrequent Performance coaching 7 Rewards Extrinsic Intrinsic matters most Results Surviving Thriving
  • 28. 1 Recruitment: Prioritize Character & Passion With a world-class learning environment greater importance can be placed on hiring a young person with qualities that will result in a long-term fit.
  • 29. 2 Onboarding: Strategic • Set expectation that employee will not only be working full-time, but more importantly, be focusing on their need to grow • Cultivate core values and culture through carefully crafted imagery, language, stories, routines, and celebrations Great intentions, But will she make it?
  • 30. 3 Training: Continuous and Relevant Skill Development • Structured, but flexible • Kaizen learning • Customized • Rigorous • Socially supported • Performance oriented
  • 31. 4 Mentoring: Abundant & Diverse • Social networks and in-person • Small group and individual • Internal advocates • External mentors Cultivating the practice of forging professional learning relationships requires disciplined intentionality
  • 32. 5 Community: Communities of Passion • Discipline specific • Skill specific • Shared career goals • Tribal identity
  • 33. 6 Feedback: Performance Coaching • Peer coaching • Expert coaching
  • 34. 7 Rewards: Intrinsic Rewards Matter Most “To keep millennials, businesses should place greater focus on people, exciting work, & mentors.” The 2015 Millennial Workforce Study, Elance-oDesk 2014
  • 35. Rethink The Impossible • Convergence of work and learning allows you to achieve the impossible • Leverage convergence to unleash the talent of your millennials and reap the rewards!
  • 36. It’s time to cultivate millennial talent for the future of your organization. Let’s talk! @BradVoeller
  • 37. Photo Credits • Slide #10: Joi Ito • Slide #35: ibmphoto24 • Slide #37: Phil Roeder