Artificial Intelligence:
Threat or Opportunity for
HRM
Tom Haak, 20 May , 2017
What is AI?
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Some General Observations
man/machine
collaboration
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algorithm aversion
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STAR
T
Recruitment/
Selection
Onboarding
Growth
Performance &
Productivity
Off boarding
Organisation &
TeamsExploration
Basic HR Systems
Measurement &
Analytics
Sourcing
How does AI improve sourcing?
1. Better Job-Candidate matching
2. Proactive communication (real-time, and unique to candidate)
3. Increasing speed
4. Better sourcing capabilities
5. Reducing hiring bias
The end of traditional recruitment
Profile Recruitment Selection
Offer Onboarding Start
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Explore your potential
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25
28
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32
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35
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43
Productivity/ Learning
55
56
57
Operations
61
62
Enterprise Behavioral Matching
66
67
Talent / Succession
From Vacancies to
Using Talent
71
The sound of talent
Change Management
Hitachi Business Microscope
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80
Compensation & Benefits
Build a digital employee value proposition and simulate change
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85
Measurement
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91
The dark side of AI?
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Social Credit Code China
100
Conclusions (so far….)
• New dimensions
• Increased quality
• Speed
• Diversity
• Man/Woman + machine
•Bias
•Bubble
•Privacy/ Big Brother
•Less work
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Artificial Intelligence: threat or opportunity for HR?