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Tiffany Morris
1645 Midland Ct NE #3 | Cedar Rapids, IA 52402 | 319-202-8831| tiffany.morris7183@yahoo.com
Education
• Hamilton College (Kaplan University) Cedar Rapids, IA
• Associate of Applied Science | September 2005
• Criminal Justice
• 4.0 GPA | Dean's List with High Honors
Experience
August 2011- September 2015
Inforce Policy Issue Processor| Transamerica Life Insurance Company| Cedar Rapids, IA
Processing life insurance applications for client who wish to replace their existing insurance with
a new policy. Processing emails and answering questions regarding cases from other
departments
September 2010-August 2011
Customer Service Associate| Casey's General Store | Cedar Rapids, IA
Food prep, cashier, general cleaning, stocking, customer service, sales (top up seller)
Dec 2009- September 2010
Customer Retention Representative| APAC| Cedar Rapids, IA
Taking calls for AT&T customers who were wishing to cancel their cellular services and trying to
retain them as a customer
September 2008- September 2009
Customer Service Associate| Casey's General Store | Marion, IA
Foodprep,cashier,general cleaning,stocking,customerservice,sales(topupseller)
Awards and Acknowledgments
* Top up seller at many jobs as available| LOMA exams completed at Transamerica|
Skills
10 key pad, multi-line phone system, call centers, management, excel, data entry, Microsoft
word, fax/printers, power point.

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Tiffany Resume 2_2016

  • 1. Tiffany Morris 1645 Midland Ct NE #3 | Cedar Rapids, IA 52402 | 319-202-8831| tiffany.morris7183@yahoo.com Education • Hamilton College (Kaplan University) Cedar Rapids, IA • Associate of Applied Science | September 2005 • Criminal Justice • 4.0 GPA | Dean's List with High Honors Experience August 2011- September 2015 Inforce Policy Issue Processor| Transamerica Life Insurance Company| Cedar Rapids, IA Processing life insurance applications for client who wish to replace their existing insurance with a new policy. Processing emails and answering questions regarding cases from other departments September 2010-August 2011 Customer Service Associate| Casey's General Store | Cedar Rapids, IA Food prep, cashier, general cleaning, stocking, customer service, sales (top up seller) Dec 2009- September 2010 Customer Retention Representative| APAC| Cedar Rapids, IA Taking calls for AT&T customers who were wishing to cancel their cellular services and trying to retain them as a customer September 2008- September 2009 Customer Service Associate| Casey's General Store | Marion, IA Foodprep,cashier,general cleaning,stocking,customerservice,sales(topupseller) Awards and Acknowledgments * Top up seller at many jobs as available| LOMA exams completed at Transamerica| Skills 10 key pad, multi-line phone system, call centers, management, excel, data entry, Microsoft word, fax/printers, power point.