Tiffany Resume 2_2016
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Tiffany Morris has over 7 years of experience in customer service and insurance processing roles. She has a Associate of Applied Science degree in Criminal Justice from Hamilton College with a 4.0 GPA. Her most recent role was as an Inforce Policy Issue Processor at Transamerica Life Insurance Company where she processed life insurance applications for 4 years. She is skilled in areas such as data entry, Microsoft Office, and call center operations.
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- 1. Tiffany Morris 1645 Midland Ct NE #3 | Cedar Rapids, IA 52402 | 319-202-8831| tiffany.morris7183@yahoo.com Education • Hamilton College (Kaplan University) Cedar Rapids, IA • Associate of Applied Science | September 2005 • Criminal Justice • 4.0 GPA | Dean's List with High Honors Experience August 2011- September 2015 Inforce Policy Issue Processor| Transamerica Life Insurance Company| Cedar Rapids, IA Processing life insurance applications for client who wish to replace their existing insurance with a new policy. Processing emails and answering questions regarding cases from other departments September 2010-August 2011 Customer Service Associate| Casey's General Store | Cedar Rapids, IA Food prep, cashier, general cleaning, stocking, customer service, sales (top up seller) Dec 2009- September 2010 Customer Retention Representative| APAC| Cedar Rapids, IA Taking calls for AT&T customers who were wishing to cancel their cellular services and trying to retain them as a customer September 2008- September 2009 Customer Service Associate| Casey's General Store | Marion, IA Foodprep,cashier,general cleaning,stocking,customerservice,sales(topupseller) Awards and Acknowledgments * Top up seller at many jobs as available| LOMA exams completed at Transamerica| Skills 10 key pad, multi-line phone system, call centers, management, excel, data entry, Microsoft word, fax/printers, power point.