1. - 1 -
Mrs Terri Phillips
39 Wellsfield
Bushey
Herts WD23 2NU
Tel: mobile: 07775 713910
Email: terri.phillips@btopenworld.com
An experienced PA / Office Manager / Administrator seeking part time work with
considerable experience of working as part of a team in a busy office environment. Well
organised and proactive in providing timely, efficient and accurate administrative
support. Approachable, articulate, well presented and able to establish good working
relationships with a range of different people. Possessing a proven ability to generate
innovative ideas and solutions to problems. Competent in using all Microsoft Office
packages, Outlook, Word, Excel and PowerPoint.
Key Skills:
Strong organisational, administrative and analytical skills.
Good spelling, proofreading and computer skills.
Ability to maintain confidentiality.
Excellent working knowledge of Microsoft Office packages.
Ability to produce consistently accurate work whilst under pressure.
Ability to multi task and manage conflicting demands.
Ability to type at speed.
RECENT EMPLOYMENT HISTORY
March 2006 – present
(Impending
redundancy)
PAUL KENTISH & CO
Surveyor and Planning Consultant, City of London.
PA and Office Manager.
Duties:
• Typing documents, emails and planning applications
• Handling incoming / outgoing calls, correspondence and filing.
• Printing, photocopying and scanning
• Organising travel, itineraries, and accommodation.
• Monitoring inventory, office stock and ordering supplies as
necessary
• Updating & maintain holiday, absence and staff records.
• Raising invoices and tracking payments
• Completing quarterly VAT returns and making appropriate
payments
• Office banking/online banking and payment of all office bills.
• Setting up and coordinating meetings and conferences.
• Updating, processing and filing of all documents
• Writing PowerPoint presentations and scripts for talks and
lectures

2. - 2 -
Key Skills
• Microsoft Programmes: Outlook, PowerPoint and Excel
• Organisation
• Working to deadlines
Aside from office duties, Mr Kentish owns a boutique hotel in
Marrakech, for which I run all marketing and social media
(Facebook, Twitter, Instagram and Pinterest). This involves writing
articles, advertorials, brochures and PowerPoint presentations.
September 2005 –
March 2006
(Temporary contract)
NATIONAL FARMERS UNION MUTUAL INSURANCE COMPANY
Hemel Hempstead, Herts
After being made redundant from Star Refining I temped at the NFU
office in Hemel Hempstead covering for the team secretary who
was off on long-term sick leave
Duties: Typing of confidential reports, audio typing, general office
duties and dealing with regional offices.
April 1999 to
September 2005
(Made redundant)
STAR REFINING (LONDON) LIMITED
Stanmore and Hatton Garden
• Admin and marketing work helping with advertising / design
and mailings
• General office duties
• Liaising with Reps
• Organisation of office parties/functions.
• After the move to Hatton Garden duties expanded to include
arranging payments for clients and customer service
March 1997 – March
1999
COMMUNITY DRUG AND ALCOHOL TEAM
Watford, Hertfordshire
Part time admin and audio typist.
• Typing of records of meeting with clients
• Taking minutes at weekly team meetings
• General office duties including filing
• Front of house reception cover
• Preparation of presentations for VIP visitors
Academic Qualifications
6 ‘O’ levels including maths and English
Various RSA typing and shorthand qualifications
BA (Hons) Degree in English Literature and Linguistics
References – available on request.