Resume

1. TENILLE J OBE
207 E Lyon PO Box 63, Minneota MN 56264
(T) (507) 829-7107 (E) tenilleo@hotmail.com
Career Overview
Qualified customer service oriented individual with over 7 years in fast-paced customer
service and hospitality environments. Personable and professional under pressure.
Core Strengths
● Cash management ● MS Windows proficient
● Credit card processing ● Fast learner
● Strong organizational skills ● Strong customer relations
● Sharp problem solver ● Exceptional communication skills
Work Experience
09/2012 K.B.'S Bar and GrillGhent, MN
Server/Bartender
● Worked as a team member serving customers, tending bar and cleaning while
providing excellent customer service.
● Performed cashier duties in off sale.
● Guaranteed positive customer experiences and resolved all customer
complaints.
11/2011 - 07/2012 Krav'nSioux Falls, SD
Server
● Managed my own bank to create change for customers, keep track of credit card
receipts, and keep track of my sales.
● Ensured superior customer experience by addressing customer concerns,
demonstrating empathy and resolving problems on the spot.
● Assisted customers with food selection, inquiries and order customization
requests.
● Built long-term customer relationships and advised customers on purchases and
promotions.
● Trained new employees by providing knowledge of specific restaurant tasks and
policies.
06/2010 - 11/2011 The Filling Station Bar Clarkfield, MN
Bartender
● Managed cash register and pull-tab box.
● Made and served cocktails, shots, and a wide variety of beer.
● Did some light cooking, including hamburgers, fried food, and pizza.
● Stocked and rotated inventory regularly.
● Performed opening and closing duties, including counting cash drawers and
checking all equipment for proper functioning.
● Maintained positive attitude to make customer's night out experiences
memorable and pleasant

2. 01/2009 - 07/2010 American Red Cross Marshall, MN
Collections Specialist
● Traveled to different locations in northwest and southwest Minnesota to host the
blood drives.
● Asked donors a series of questions about their health and lifestyle histories.
● Performed short physicals on donors to check blood pressure, hemoglobin,
heart rate, etc.
● Performed phlebotomy on donors, while abiding by all health and safety
regulations.
● Ensured donor safety before, during,and after donation.
● Expressed appreciation and invited donors to return to donate with us again.
Educational Background
Minnesota West Community and Tech College, Granite Falls, MN
Liberal Arts
Completed 21 credits with coursework in computers, math and other general
knowledge classes.
St. Cloud Technical College, St. Cloud, MN
Early Childhood Education
Completed 12 credits with a 3.5 GPA.
South Central College, North Mankato, MN
Early Childhood Education
Completed 20 credits with a 3.8 GPA.
Additional Information
● NOTES AND ACTIVITIES:
● I have completed many college credits including courses in computers and have a
good understanding of most Microsoft programs, as well as being a fast and
efficient typist.