The document is a resume for Maria I. Villaman, who has over 3 years of experience as a bank teller at BCB Community Bank. She also has previous experience as a movie theater clerk and volunteer at the New York Aquarium, where she assisted with animal husbandry, training, feeding and behavioral observations. Currently, she is studying for a Bachelor's degree in Animal Science and Marine Biology at Rutgers State University with a 3.3 GPA.

1. MARIA I. VILLAMAN
180 Broadway Apt. 1
Bayonne, NJ 07002
Tel: 201-707-8551 / Email: maria.villaman@aol.com
PROFESSIONAL SUMMARY
Experienced Bank Teller with 3+ years in customer service and cash handling. Resourceful and
hardworking professional capable to work in fast paced and deadline-driven environments.
SKILLS
 Hands on Computer Experience - Windows Explorer and MS Windows proficient.
 Exceptional communication, organization and interpersonal skills.
 Exceptional communication skills. Ability to handle stressful situations effectively.
 Self-starter, multitasker
 Attention to detail with strong customer service skills.
 Excellent knowledge of retail and Consumer Banking operations.
 Bilingual – English and Spanish
WORK HISTORY
Teller, BCB Community Bank July 2014 to Present
 Responsible for the handling, processing and servicing of clients’ branch transactions in a
prompt, efficient, and accurate manner
 Accepting cash from customers.
 Referring customers with financial problems to other colleagues for assistance.
 Performing clerical and administrative duties.
 Following bank procedures when performing transactions.
 Controlling and monitoring the levels of cash in the teller drawer and following all check cashing
and cash handling procedures.
 Dealing tactfully and efficiently with demanding customers.
 Adhering to all bank security, audit, and compliance requirements.
 Reporting any suspicious customer activity to bank managers.
 Accurately receiving, counting and distributing cash.
 Assisting with bank branch audits.
 Writing reports and correspondence on matters related to customer accounts.
Movie Theater Clerk, Empire 12 January 2014 to July 2014
New York Aquarium, Volunteer July 2014 to December 2014
 Managed window, selling tickets and answering questions about schedule.
 Keep box office clean and well organized and update box office signage.
 Assist with the upkeep, cleaning and maintenance of concessions stands and equipment.
 Prepare, serve, and sell concessions food items such as popcorn, soda, nachos, etc.
 Volunteered in the Behavioral Husbandry Department, approx. 20 hours per week.
 Husbandry included performing any necessary maintenance.
 Participated in the training of animal while learning about their habitat and behavior .
 Responsible for feeding, behavioral observations and preparing reports to state their neurotic
behaviors and breathing.
 Tested pool waters.
 Managed the sound booth during the Sea Lions Shows.

2. EDUCATION
Spring 2015 – Present RUTGERS STATE UNIVERSITY
Studies Bachelors Degree Animal Science and Marine Biology
GPA 3.3
2012-2014 HUDSON COMMUNITY COLLEGE
Major Biology
GPA 3.5, Member English Honor Society
REFERENCES
References upon request