1. Tariq Masood
6 JACKDAW CT  SACRAMENTO, CA 95834
(916)-833-6259 Home  (916) 642-6647 Mobile tariqmasood.ca@netzero.net
 Highly motivated “people person” with excellent research, analysis, communication and prioritization skills.
 Team player with track record of leadership.
 Highly resourceful and creative. Critical thinker and problem solver. Fast learner. Willing to travel.
 Demonstrated capacity to adopt and interact easily with diverse individual and multicultural societies.
 Advanced training and experience in network system installation and configuration.
EDUCATION AND IT CERTIFICATIONS:
Heald College School of Technology Sacramento
Associate in Applied Science Degree in Computer Technology (1999)
Grade Point Average: 3.83
Heald College School of Technology Sacramento
Associate in Applied Science Degree in Networking Technology (1999)
Grade Point Average: 3.63
Microsoft Certified System Engineer (4.0)
Microsoft Certified Professional + Internet (4.0)
Microsoft Certified Professional (4.0)
PROPERTY & CASUALITY LICENSE DEPT OF INSURANCE CALIFORNIA
Highlights of training and computer skills:
 Soldering Basic wiring Network Integration
 PC repair Network repair Network Monitor
 Install PC Hardware Install PC software  AS400
MAC OS 8.xx, 9.xx TCP/IP Siebel (S.T.A.R.S)
Windows 7, 8 Internet Explorer Microsoft Word
Microsoft Excel Microsoft Power Point
PROFESSIONAL EXPERIENCE:
AVERWOOD INSURANCE SERVICES INC. Office Manager (01/2009 to Present)
• Network and desktop support.
• Install hardware, software to prepare new computers for office use.
• Maintains documentation and servicing existing business clients.
• Payroll, Hiring and training new employees.
• Office management and employee’s management.
• Marketing and selling new insurance policies.
RACETRAC PETROLEUM INC. Business Owner / Manager (08/2005 to 11/2008)
• Leased the gasoline service station with convenience store from Racetrac Petroleum inc,
• Managed and ran it successfully for 2 years. Job duties includes
• Hiring, training, scheduling new employees.
• Maintenance of point of sale and MPD’s.
• Payroll, ordering, controlling inventory and cash flow.
CAREMARK INC. Customer Service Representative III (02/2002 to 07/2005)

2. • Providing technical support to Pharmacies calls with on-line claims transmissions.
• Assisting customers with pharmacy inquiries.
• Educating members and pharmacies on plan design and usage.
• Placing prescriptions refill orders.
• Logging calls status.
• Assisting co-workers with their training.
CINGULAR WIRELESS Inc. Pleasanton, CA Cellular Driver Tester (06/2001 to 12//2001)
• Travel to designated routes in northern California.
• Monitor WAP session, PDP, Signal strength and hand over operations.
• Record Radio Frequency (RF) measurements, Signal Strength (SS) and Internet activity.
• Provide detailed reports on network usage and performance to engineering department.
• Communicate with Cingular engineers over network issues.
• Enter data in to PC and Fax results on daily basis.
MILESTONE TECHNOLOGIES INC. FREMONT, CA D/R TECHNICIAN (01/2001 to 06/2001)
• Providing computer consulting and repair services to a variety of companies in the Bay Area.
• Installing, troubleshooting and performing diagnostics of all computer systems.
• Setting up personal computers and peripherals in an office setting.
• Installing and uninstalling all computer peripherals.
• Taking inventory of hardware and software. Performing cable management for components of computer
systems.
APPLE COMPUTER Inc. REWORK TECHNICIAN (12/1999 to 12/2001)
• Troubleshooting, repairing and building Apple Macintosh Computers, iMac, G4, and G4 servers.
• Assembling and disassembling computers.
• Software install, testing, packing and shipping.
CAL TEXACO RANCHO CORDOVA, CA MANAGER (10/1997 to 12/1999)
• Providing excellent customer service.
• Hiring and training of the new employees.
• Making schedule for employees on weekly basis.
• Taking inventory of the store and order new stuff.
• Handling cash and writing reports on daily basis.
DUNNIGAN CHEVRON DUNNIGAN, CA CASHIER (07/19997 TO 10/1998)
• Providing excellent customer service.
• Operating cash register and handling cash flow.
• Opening, closing shifts and writing shift reports.
• Answering the phone calls of Chevron customers.