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Job Description

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  1. 1. INSTALLER This company is seeking a Field Service Technician I, for our Field Service Department in our Yuma office. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. POSITION SUMMARY: To install, maintain and repair residential equipment and services located between the distribution point (i.e., tap) and the customers’ equipment. ESSENTIAL FUNCTIONS: • Install and disconnect residential Video, Data and Voice services. • Perform underground and aerial cable service installations and disconnects. • Configure coaxial drop system to meet company installation standards. • Analyze, maintain and repair residential coaxial drop system. Analyze, maintain and repair residential phone wiring. • Analyze, maintain and repair company residential data network equipment and service. • Install customer premise equipment. • Educate customers about company’s products and services. • Perform personal computer software configurations. Identifies defective customer equipment. • Communicate routine demand plant maintenance and demand construction referrals. • May be required to perform on-call duty during non-business hours. • Presents service upgrade opportunities to customers. QUALIFICATIONS: • Previous cable/telecommunications experience preferred. • Electronics course work preferred. Computer networking course work preferred. L&D Skills Certification • Must possess a valid Arizona Driver’s License and safe driving record. • Successful completion of company Field Technician training program. • Must possess and apply relevant knowledge of OSHA, General Orders 95 and l28 rules and regulations. • Knowledge of basic electronic theory as it relates to essential duties. Relevant knowledge of personal computer hardware and software. • Ability to utilize software (i.e., ping tool) to analyze network connectivity. Ability to analyze and troubleshoot cable equipment and wiring, • Ability to use signal level meter and various test equipment to perform essential duties. • Ability to use various electronic devices to communicate between service location and office. • Ability to read installation directions and work aides. Ability to perform mathematical calculations to meet company signal level standards at customer premise. • Ability to communicate effectively with customers and coworkers. How to apply: Obtain a referral card from the Career Center, address and phone number below. Then you will be given instructions on how to submit your application. 3826 W. 16th Street • 928-329-0990 • Fax: 928-782-9558TTY (928) 329-6466 • YPIC is an equal opportunity employer/program. Auxiliary aids and services  are available upon request to individuals with  disabilities.   YPIC es un empleador que ofrece Igualdad De Oportunidades /Programas Se le Haran Disponible Cuando Solicite Ayuda Auxiliar Y Servicios  Adicionales Para Personas Con Incapacidades.