1. Faizur Rahman
Unit 8, 1 Homebush Road, Strathfield, NSW 2135, Australia
+61 (0) 406 109 494 | fr_ronnie@yahoo.com
Professional Profile
An enthusiastic and highly accomplished professional with extensive experience in the financial and retail
industry. Successful track record in developing and administering effective organisational policies and
procedures in a diverse environment, offering service to retail, SME, corporate, overseas client and capital
market. A versatile leader with the ability to align financial initiatives to achieve strategic objectives, and a
influential collaborator with proven success in building strong, lasting relationships. Skilled risk and compliance
manager, AML expert and auditor, experienced in analysing processes and recommending improvements,
seeking longevity in a risk management & or compliance role.
Achievements
 Awarded with “Fast Career Track” award for becoming Assistant Vice President in only five years
 Accomplished an “Excellent” job performance rating for 7 consecutive years at BRAC Bank
 Achieved recognition certificate “For always having a smiling face whilst being a continuous help”
(2003), FREEDOM, Sydney, Australia
Skills
Core Skills
• Risk management • Compliance • Monitoring • Process Control • Anti-money laundering (AML) & Combating
Terrorist Financing (CFT) • Know your customer (KYC) procedure • Advisory services • Regulatory and
internal reporting and correspondence • Fraud forgery investigation • Business, operation and ICT process
analysis, development and change management • Internal audits & inspection (including business, operations
and ICT functions) • Project Management • Regulatory functions and relationship
Computer skills
• Highly skilled in MS Word, XL, Power Point Presentation, Visio • Mail Exchange: MS Outlook, Lotus notes •
Collaborative Project and Task Management Application: Alexsys Team 2 • ERP Solution •Core Banking
Solution • eLearning Systems
Soft skills
• People Management • Event management • Great Communication skill • Attention to details and analytical
ability • Active listener • Time Management • Prioritise activity • Curiosity and research ability • Accept and
quickly adapt changes
Core Strengths and Competencies
 Establishes rapport and create strong, sustainable relationships
 Grasps and learns new concepts quickly with excellent intellectual curiosity
 Utilises entrepreneurial skills with the ability to think innovatively and spot areas for development
 Adapts to changing situation and works well in diverse business environments
 Outstanding problem-solving ability and executes impeccable mathematical and analytical skills
 Attention to detail with resilience in a pressurised time sensitive environment
 Loyal, supportive and reliable with a passion to ensure excellence in all endeavours
 The ability to work within a team and capable of working under own initiative
Career highlights @ Godfreys (current)
July 2015– Current Sales Team Member (Level 2)
About Godfreys:
Godfreys Group established in 1931, is one of the largest specialty retailers of domestic and commercial floor
care and associated cleaning products in Australia & New Zealand, offering an extensive range of company-
owned brands, an exclusively licensed brand (Hoover) and a number of third party brands. Godfreys’
multichannel offering is distributed via 212 branded retail stores (129 company-owned; 83 franchised) located
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2. in standalone ‘superstores’ and shopping centers and retail shopping strips in Australia & New Zealand.
Godfreys’ products are also distributed through wholesale channels via a range of retail outlets and an online
platform.
Responsibility:
• Independently opening and closing stores
• Meets sales target
• Opening and closing of Cash Till, Cash Management and Banking
• Visual merchandising
• Order and receiving stocks from distribution center
• Ensure timely delivery of sale item
• Handling customer complaint
BRAC Bank Limited Career Summary
Feb 2012 – May 2015 Manager, Regulatory Affairs
Apr 2010 – Feb 2012 Manager, Internal Control & Compliance
Feb 2007 – Mar 2010 Senior Officer – Senior Principal Officer, Risk Management
Feb 2006 – Jan 2007 Management Trainee
About BRAC Bank:
Established in 2001, BRAC Bank is the fifth largest commercial Bank of Bangladesh with a customer base of over
1.5 Million and largest SME customer base. The Bank offers financial service to retail, SME, corporate, overseas
client and capital market. Other than regular banking support, this bank also owns subsidies involved in stock
brokerage, securities, exchange houses and IT firms.
Responsibilities (2007 – present):
• Ensured the people and process of the organisation complied with the established regulation, policy and
process of core risk management
• Assisted management and the board to establish compliance culture across the organisation and subsidies
• Reviewed and re-engineered existing process for increasing efficiency, revisited re-engineered process to
ensure performance in accordance to the plan
• Kept business and operational process synchronised with business policy, plan, mission and vision of the
organisation, and eliminate any confliction thereof
• Conducted periodic audits on operational process and systems and ensured observations are duly rectified
• Reported identified key risk items to senior management and board of directors
• Recommended, communicated and implemented risk minimisation, mitigation, transfer measures and
policies accordingly
• Acted as a ICT and Business Analyst for the Risk Management unit
• Maintained a risk register along with responsible unit and current status
• Assisted to minimize risk exposure of the bank
• Kept Department Control Function Check List updated with required changes in control mechanism and
ensured duly implementation of the same
• Provided day to day advisory service to all front and operations staff to ensure minimise risk exposure
• Maximised efficiency and minimised risk exposure by developing system based procedure
• Coordinated all management and technical (ICT) audits and inspection by Central bank
• Ensured audit observation and recommendations are complied within stipulated time frame
• Ensured monitoring through on-site inspection and off-site reporting
• Certified the organisation’s effectiveness of control system and prepare annual health reports of the
organisation
• Conducted investigation on frauds, attempts and forgeries, also developed and re-engineered process to
eliminate future attempts
• Managed archive of confidential investigation reports as well as incidents and fraud video recording of the
entire organisation
• Managed online archive of policies, procedures and manuals
• Managed online authorised signature booklet of the entire organisation
• Conducted formal & informal training on new applications, processes, guidelines and changes
• Developed and supported professional relationships with a range of related regulatory bodies
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3. • Kept the Stake holders and AML Officers updated with regulatory requirements (Central Bank of the
Country, National Revenue Board, FATF, UN Security Council Sanction and EU’s Sanction)
• Guided AML/CFT Unit to carry out all tasks required to ensure compliance with AML/CTF regulation and
internal policy
• Ensured AML statements and returns are reported to regulatory authority within time frame
• Developed system based procedure to check money laundering activities and reporting
• Provided day-to-day front and back office operational support regarding banking operations, compliance,
monitoring, Know Your Customer (KYC), Anti-Money Laundering (AML) and Combating Terrorist Financing
(CFT) and other activities
Achievements:
• Effectively developed, deployed and supported online archive for policies, procedures and guidelines besides
online authorised signature book
• Successfully reviewed the operation manual, recommended changes, and ensured proper approval from the
Board
• Successfully implemented two-factor authentication projects for internet banking solution and e-commerce
transaction, Finacle (core banking solution) up-gradation, ERP solution, automated clearing house
application and credit information Bureau application
• Successfully integrated AML solution with Core Banking Solution
• Effectively prepared business requirement document (BRD) of AML & KYC solution and workflow &
documentation management solution
• Looked after well the changes in pre and post deployment of ERP solution
• Maximise business efficiency through minimising risk exposure and operational loss
• Increased productiveness by reducing time and error in the handling process, policy and manual
• Maximise performance of internal control and compliance procedures
• Increased awareness in detecting and preventing bank malpractices
• Impacted investigation procedure efficiency
• Minimised regulatory approval process time required
Career Summary
Jul 2015 – present
Feb 2006 – May 2015
Sales Team Member (Level 2), Godfreys, Burwood Store, Westfield
Manager, Regulatory Affairs, BRAC Bank Limited (highlighted above)
Nov 2005 – Jan 2006 Executive, Procurement, Paxer Bangladesh Ltd
Aug – Oct 2005 Officer, Human Resource & Administration, Paxer Bangladesh Ltd
Apr – Jul 2005 Trainer, Micro Finance Program
Jun – Aug 2004 Management Trainee, Target Australia Pty Ltd
Nov 2003 – May 2004 Customer Service Assistant, Homewares, Target Australia Pty Ltd
Nov 2002 – Oct 2003 Customer Service Assistant, Homewares, Freedom Furniture, Australia
Education and Qualifications
2003: Master of Business Administration, University of Technology, Sydney
2000: Bachelor of Business Administration, University of Madras, India
2000: Diploma in Foreign Trade Management, Indian Institute of Management &
Technology (IIMT)
BRAC Bank Limited Training and Workshop
2014: Training on Corporate Governance by BRAC Bank Limited
2007 – 2015: Yearly Training on Know Your Customer, Anti-Money Laundering and Combating
Terrorist Financing by BRAC Bank Ltd
2011: Project Management by PMP, BRAC Bank Ltd
2006 – 2007: Comprehensive Banking Operation Training by BRAC Bank Ltd
2005: Training of Trainers (TOT), TARC, BRAC Bank Ltd
2011: Advance MS Excel 2007 Training by BRAC Bank Ltd
2005: Capacity Development Workshop by BRAC Bank Ltd
...... and more.
Training and Workshop
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4. 2010: e-Commerce Risk Management, VISA Consolidated Support Services (India) Pvt. Ltd.
2010: Foreign Exchange Operations and Reporting, by Bangladesh Bank (Central Bank of
Bangladesh)
2010: Fraud and Forensic Accounting and Audits Detecting, Controlling and Preventing
by International Business Conference
2008: Finacle (Core Banking System) Audit Training Program – Core Banking System
Audit Infosys, Mysore, India
2008: BASEL II Implementation Workshop, Bangladesh Bank
2008: IT Security & Information Systems Audit in Banks, Bangladesh Institute of Bank
Management (BIBM), Dhaka
2008: BASEL II Implementation Workshop, Bangladesh Bank Training academy, Dhaka
2007: Development of Professional Managers BRIDDHI, Dhaka
2006: Foundation Course for Management Trainee Officers, Bangladesh Institute of Bank
Management, Dhaka
2002: Occupational Health & Safety, Customer Service, Food Safety Training, Sodexho,
Sydney, Australia
2001: SQL RDBMS, NIIT, DHAKA
2000: UNIX, SITECH, Chennai, India
...... and more.
Certification
2010: Certified Lead Auditor for ISO 20000-1:2005 (IT Service Management System),
Bureau Veritas, Dhaka
2009: Certified Lead Auditor for ISO 27001:2005 (Information Security Management
System), Bureau Veritas Dhaka
2008: Six Sigma Green Belt Certified, Benchmark Six Sigma, Hyderabad, India
2008: Risk Management & Basel II, SIMARCH & FMO, Netherlands
2007: Managing Core Risk in Banks, Bangladesh Bank Training Academy (Central Bank of
Bangladesh), Dhaka
2007: Prevention of Malpractices in Banks, Bangladesh Institute of Bank Management,
Dhaka
References are available on request
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