The document discusses creating a winning candidate experience. A survey of 197 global HR professionals found that 60% do not evaluate candidate experience and only 40% consider it a priority. Most organizations collect both qualitative and quantitative data on candidate experience. Mapping the candidate journey has helped 60% of organizations reduce risks and increase engagement. Priorities for improving experience include candidate feedback, timelines, re-applications, consistency, and personalization. The document also discusses a Telefonica case study that won awards for its candidate experience.

1. Creating a Winning Candidate Experience
TALENT LEADERS CONNECT
Emma Hydes
3rd November 2016

2. 1WE BECOME YOU™
THE EXPERIENCE

3. 2WE BECOME YOU™
THE RESEARCH
• 197 global HR professionals
• Survey completed June 2016
• Results published October 2016

4. 3WE BECOME YOU™
of HR professionals that do
not evaluate the candidate
experience

5. 4WE BECOME YOU™
of organisations evaluate
candidate experience as a
priority

6. 5WE BECOME YOU™
of organisations collect a mix
of qualitative & quantitative
data

7. 6WE BECOME YOU™
of organisations agreed that
mapping the candidate journey
has enabled them to reduce
risks and increase engagement

8. 7WE BECOME YOU™
Best measures of the experience
Priorities for improving the experience
• Candidate feedback
• Timelines
• Re-applications & referrals
• Consistency of experience
• Process improvements & enhancements
• Personalised, high-touch

9. TELEFONICA CASE STUDY
• CandE Candidate Experience Award Winner: 2015
• Recruitment Business Awards 2016: Best Candidate Experience

10. 9WE BECOME YOU™

11. 10WE BECOME YOU™

12. 11WE BECOME YOU™

13. 12WE BECOME YOU™

14. 13WE BECOME YOU™

15. THANK YOU