Candidate Experience, Tech, & the Human Story

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TALiNT Partners

Candidate Experience, Tech, & the Human Story Lorraine Scroope, Co-Founder, The Hire Lab

Recruiting & HR

Candidate Experience,
Humanity + Technology

Ireland Image
Lorraine story…

How bad is it?
60%
Candidates
Quit lengthy
applications
58%
Applicants
No process
updates
64%
Candidates
Tell friends of
bad experience
80%
Applicants
Never asked
for feedback

38%
Are less likely
to buy from a
company
The Cost of the Problem

But What is Really Going On?
60%
Felt they were
not treated as
an individual

The Candidate/Hero’s Journey
Call to
Adventure
Meet the
Mentor
Test, Allies
& Enemies
Ordeal Return
With Elixir
Attraction Apply Screen
‘ATS’
Assessment Result

So What?

Be brave - request feedback
Review your candidate touch points
Share privileged access
Some Hero Take-Aways

Now for the Tech

Painful  Process
Advertising
Staff
Career Site
Content
Jobboards
CRM Tech
£
“Terrible
Experience!!”

Legacy Solutions

TRUST
TRANSPARENCY
CLARITY
FEEDBACK
(BOTHWAYS)
FAIRNESS
Thinking behind the tech…

Link to the portal

Recruiter Tools
z
- Technical Tests
- Language Testing
- Automated Video Interviewing
Offering a range of inbuilt hiring
tools to automate & streamline
where possible
Integrated with all the
psychometric providers of
choice

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Candidate Experience, Tech, & the Human Story

1. Candidate Experience, Humanity + Technology

2. Ireland Image Lorraine story…

3. How bad is it? 60% Candidates Quit lengthy applications 58% Applicants No process updates 64% Candidates Tell friends of bad experience 80% Applicants Never asked for feedback

4. 38% Are less likely to buy from a company The Cost of the Problem

5.

6.

7. But What is Really Going On? 60% Felt they were not treated as an individual

8.

9. The Candidate/Hero’s Journey Call to Adventure Meet the Mentor Test, Allies & Enemies Ordeal Return With Elixir Attraction Apply Screen ‘ATS’ Assessment Result

11. Be brave - request feedback Review your candidate touch points Share privileged access Some Hero Take-Aways

12. Now for the Tech

13. Painful  Process Advertising Staff Career Site Content Jobboards CRM Tech £ “Terrible Experience!!”

14. Legacy Solutions

15. TRUST TRANSPARENCY CLARITY FEEDBACK (BOTHWAYS) FAIRNESS Thinking behind the tech…

16. Link to the portal

17. Recruiter Tools z - Technical Tests - Language Testing - Automated Video Interviewing Offering a range of inbuilt hiring tools to automate & streamline where possible Integrated with all the psychometric providers of choice