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How to Amp Up Employee Engagement and Boost Your Business Performance

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Lisa Holden, Employer Communications Manager at Glassdoor

Published in: Recruiting & HR
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How to Amp Up Employee Engagement and Boost Your Business Performance

  1. 1. © Glassdoor, Inc. 2016 How to Amp Up Employee Engagement and Boost Business Performance
  2. 2. © Glassdoor, Inc. 2016
  3. 3. © Glassdoor, Inc. 2016 Featured Speaker Lisa Holden Employer Communications Manager Linkedin.com/in/holdenlisa @LisaAHolden
  4. 4. © Glassdoor, Inc. 2016 agenda why employee engagement matters 4 strategies you can implement now key takeaways Q&A
  5. 5. © Glassdoor, Inc. 2016 Why Employee Engagement Matters
  6. 6. © Glassdoor, Inc. 2016 How to Identify an Engaged Employee Gallup Business Journal, “Five Ways to Improve Employee Engagement Now,” January 2014 •  Work with passion •  Feel profound connection to company •  Drive innovation and move organization forward •  “checked out” •  Sleepwalking through workday •  Putting time (but not energy) into work •  Unhappy •  Undermine what their engaged coworkers accomplish
  7. 7. © Glassdoor, Inc. 2016 Defining an Engaged Employee Emotional Commitment Connection to Your Mission Personal-Investment in Business Success Passion & Pride
 in Their Work Sense of Ownership Opinion of Senior Leadership
  8. 8. © Glassdoor, Inc. 2016 Aberdeen, October 2015 Boost Your Business Performance
  9. 9. © Glassdoor, Inc. 2016 Building In-House Brand Advocates Edelman Trust Barometer, January 2015
  10. 10. © Glassdoor, Inc. 2016 Beat the Competition with Happier Employees Glassdoor’s “Best Places to Work” list outperformed the S&P by 122% Lowest rated companies underperform S&P by 29.5% Source: Chamberlain, Andrew (2015). “Does Company Culture Pay Off? Analyzing Stock Performance of ‘Best Places to Work’ Companies,” online at glassdoor.com/research/.
  11. 11. © Glassdoor, Inc. 2016 But how do you measure" and increase employee engagement?
  12. 12. © Glassdoor, Inc. 2016 Here’s What Drives Employee Engagement: Source: Global Human Capital Trends 2014, Deloitte University Press
  13. 13. © Glassdoor, Inc. 2016 agenda why employee engagement matters 4 strategies you can implement now key takeaways Q&A
  14. 14. © Glassdoor, Inc. 2016 Tip 1:" Invite Feedback
  15. 15. © Glassdoor, Inc. 2016 Start by Setting a Baseline •  Launch an anonymous survey or " poll with free tools •  Use Glassdoor data to identify trends and monitor employee sentiment Download Glassdoor’s Employee Engagement Toolkit
  16. 16. © Glassdoor, Inc. 2016 Glassdoor U.S. Site Survey, January 2016 Respond to the Feedback You Receive
  17. 17. © Glassdoor, Inc. 2016 Glassdoor’s Feedback-Rich Culture •  Pump up new hires •  Address concerns at all hands meetings •  Have team leaders encourage by department •  Place signs and stickers around the office •  Respond to reviews by department •  Wagl Surveys
  18. 18. © Glassdoor, Inc. 2016 Tip 2:" Rally Behind" Mission and Goals
  19. 19. © Glassdoor, Inc. 2016 Keep Open Lines of Communication Make it clear how employees contribute Provide insight into key business objectives Revisit goals regularly Celebrate wins, but be open about areas of concern
  20. 20. © Glassdoor, Inc. 2016 Benefits of Mission-Driven Employees Becoming Irresistible, Deloitte, February 2015
  21. 21. © Glassdoor, Inc. 2016 We Live and Breathe Transparency •  Company All Hands •  Quarterly Business Reviews •  CommunityDoor •  Culture Club •  Coding After School Program
  22. 22. © Glassdoor, Inc. 2016 Tip 3:" Support Work-Life" Integration
  23. 23. © Glassdoor, Inc. 2016 Source: Becoming Irresistible, Deloitte, February 2015 “The balance of power has shifted from employer " to employee, forcing business leaders to learn how to build an organization 
 that engages employees as sensitive, passionate, creative contributors.” Josh Bersin Principal, Founder
 Bersin by Deloitte
  24. 24. © Glassdoor, Inc. 2016 Flexibility and Accountability Matters Golden rule Peer accountability Trust employees to do the right thing Consider remote work options Allow autonomy
  25. 25. © Glassdoor, Inc. 2016 Redefining the Nine-to-Five at Glassdoor •  Flexible Work Time, Remote Options •  Health & Wellness Program •  Peer Recognition Programs •  Team Building Off-Sites
  26. 26. © Glassdoor, Inc. 2016 Tip 4:" Invest in Your" Employees’ Growth
  27. 27. © Glassdoor, Inc. 2016 Foster an Environment for Career Advancement Glassdoor Economic Research, 2015
  28. 28. © Glassdoor, Inc. 2016 Leadership Matters Source: State of the American Manager, Gallup, April 2015
  29. 29. © Glassdoor, Inc. 2016 Multi-Faceted Approach to Development •  New Hire Orientation •  Educational Budget •  Clear Growth Paths •  Performance Evaluations + 360̊ Feedback •  EQ Training •  Speaker Series
  30. 30. © Glassdoor, Inc. 2016 agenda why employee engagement matters 4 strategies you can implement now key takeaways Q&A
  31. 31. © Glassdoor, Inc. 2016 Key Takeaways Invite feedback Rally behind mission and goals Support work-life integration Invest in your employees’ growth
  32. 32. © Glassdoor, Inc. 2016

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