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Social media,
for your
company
Strategy, your company, socialized.
from not present
to being present
to having influence
1.Why?
Staying in touch with customers?
Influence the market?
Online presence?
Recruiting?
What do your customers crave?
Where are they?
Who are they?
2.Who?
3.What?
Choose few and focus
4.How?
All employees informed, educate
Define policy
Plan content
Be active
UX > content
Relevant content > trivia
Personal > formal
Buzz
Reach like never before
What do people really think about you?
What do your followers respond to?
Promote your good sides, resolve controversy fast
Instant feedback,Worldwide by default
Networking: on the shoulders of giants
Avoid
• Public argument
• Spam
Behave
• Be positive
• Engage
• Encourage feedback
• Be fast
Plan for success
Analyze data from your platform(s)
Have the resources
Analyze successes
Analyze competition
Measure
Repeat
Keep up
Enjoy
two billion active social media users
Your company, socialized
Image credits
• Solis and JESS3 - theconversationprism.com, CC BY 2.5,
https://commons.wikimedia.org/w/index.php?curid=16290038

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Social Media Strategy