2. PERSONAL INFORMATION
Name: Yvonne Suzette van Zyl
Place of Birth: Johannesburg, South Africa
Address: 10 de Havilland Avenue
Helderkruin ext 1
Roodepoort
1724
South Africa
Cell phone: +27 82 460 1313
E-mail: vanzyl.suzette@gmail.com
Qualification: B.Com (Hons)
Drivers licence: Code 8, unendorsed
EDUCATION
Secondary Education
Senior certificate Vorentoe Hoërskool, JHB (1976)
Tertiary Education
Qualifications: B.Com degree - Rand Afrikaans University - 1980
Major subjects: Accounting III
Business economics III
Economics III
Post graduate B.Com (Hons) – Unisa - 1993
Subjects: Advanced Strategic Marketing IV
Advanced Advertising and Sales Promotion IV
Advanced Consumer Behaviour IV
Retail Business Management IV
Advanced Strategic International Marketing IV
Research Methodology IV
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3. EMPLOYMENT HISTORY
I have been a Free - lance facilitator/educator since 2005. I mainly worked on fixed contracts on a
part – time basis.
Date Establishment Capacity
2012-2016 Kaizen Financial
Services
Facilitator at Barclays Africa / ABSA on the Sales and Service
Learnership:
• Personal Selling Strategies
• Financial needs of a Business
• Forex
• Investment Advice
• Financial Analysis
• Asset and Vehicle Finance
• Credit Management
• Home loans
Facilitating preparatory interactive workshops for the RE
(Regulatory Exam)
2012-2013 Sesto Facilitator in Municipal Finance on the AAT course
(Association of Accounting Technicians- United Kingdom) at
various Municipalities throughout South Africa. This is an
International Accounting qualification.
2011 Milpark Business
School
Lecturer: Financial Accounting
Economic Principles in the Investment Environment
Financial
Legislative Requirements
Financial Planning
Customer Service
2009-2010 Umtali / Dti
Milpark Business
School
Providing training to SMME owners in rural areas (Burgersfort
& Brits) in all aspects of business through the Department of
Trade and Industry (Dti)
Lecturer on contract- basis
Facilitator Kuyasa Learnership and FNB– various subjects
3
4. (Marketing, Project Management, Management & Leadership,
Strategic Management, Financial management)
2007-2009 Kaizen Financial
Services
Lecturer at FNB on BML Programme (B.Degree in
Management and Leadership)
Facilitator and Assessor - Sales and Relationship
Management Learnership at ABSA and FNB
Assessor: Bank seta & Education and Training
Development of learner guides for on-line assessments for
the FNB 2010 World Cup Employee Games
2008- 2009 African blue sky
African
information
Institute:
Assessor and Facilitator (FNB Skills Programme)
Facilitator:
• Corporate Governance,
• Targeted Selection Interviewing Skills,
• Disciplinary Procedures, Project Management &
Short Term Insurance
2006 Pick ‘n Pay Facilitating, training & Development of course material -
Management Development Programme e.g.
o Marketing, leadership, retailing, problem solving, diversity
o Supervisory management
o Management, performance management, delegation,
customer
o Service management, Entrepreneurship, Business
communication,
o Basic accounting
o Short Term Insurance
o HIV/ AIDS
o Occupational Health and Safety
2005
Advtech group
College Campus:
(Randburg,
Parktown and
Rosebank)
Lecturer
External examiner: Consumer Behaviour
External moderator: Advertising and Sales Promotion
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5. Prior to 2005:
2003 - 2004
ABSA Brokers Financial Planner, specialising in commercial and personal
insurance.
1983 - 2003
Technikon Witwatersrand Lecturer, School of Applied Marketing
Program Manager / HOD (1996 – 1999)
National diploma retail business management
Acting head of the school of applied marketing (Oct –Dec 2000)
Program manager / HOD: ND & B.Tech Marketing
(Jan 2000 – Oct 2001)
Chairperson- strategic marketing committee of TWR
Duties: developing and executing strategic plans to recruit
prospective students to the institution from various stakeholders
(schools, industry and the private sector)
Subjects lectured: Marketing 1, 2, 3, 4 (strategy), Applied promotion 4, Advertising
and sales promotion, consumer behaviour, Sales management
3, Business - to business marketing 2, Marketing research,
Customer relationship management, Retail Marketing 2,
Service marketing 2, Retail business management 1, 2 & 3
Retail purchasing 3, Logistics management, Purchasing
management 1 & 2, Production management 1, Accounting
1,Fashion purchasing, Shopping centre management, Business
management 1,2 & 3, Human Resources Management, General
Management, Purchasing management
SPECIAL SKILLS
Assessors Course Competitive Edge Training and Consulting
(Registered with ETDP Seta and Banking seta
Computer Skills MS Word; MS Office &PowerPoint
Communication Skills Excellent verbal and non-verbal & written
communication skills
Other:
1. Owner of Insurance brokerage (established 1992) - Bravo Financial Services CC
Duties: Responsible for all aspects of short term insurance for a portfolio of clients.
(Personal and Commercial policies) (1992 – 2007)
2. Estate agent: Country and City Estates 1987-88
Completed the Estate Agent’s Board exam 1988
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6. REFERENCES
Mr Andre Van der Merwe
Owner: Kaizen Financial Services
Cell: 0828280287
Mr. Alf Higgo
Former Vice - principal and Chief Operating Officer
University of Johannesburg
Cell: 0836557098
Mr. Willem Louw
Former General Manager: Lyceum College
Cell: 0827682605
Dr. Nerine Bresler
Former Head of School of Marketing
University of Johannesburg
Cell: 082 631 4370
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7. REFERENCES
Mr Andre Van der Merwe
Owner: Kaizen Financial Services
Cell: 0828280287
Mr. Alf Higgo
Former Vice - principal and Chief Operating Officer
University of Johannesburg
Cell: 0836557098
Mr. Willem Louw
Former General Manager: Lyceum College
Cell: 0827682605
Dr. Nerine Bresler
Former Head of School of Marketing
University of Johannesburg
Cell: 082 631 4370
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