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THANDEKA TSHEPISO KGIBA
10 Robben Lane,Allan Manor, Johannesburg, Gauteng, South Africa, 2110
CODE 8 Drivers Licence I (c) 082 576 0258 I Tel: (011) 941 2837 I Email: tshepisokgiba@gmail.com
Executive Summary
Young black and gifted individual with experience in sales, administrator, Call Center and
gained knowledge in HR Company. I am looking for an opportunity to develop my career, and
to gain valuable experience. During my working experience I have developed strong
interpersonal and organizational skills, excellent work ethics and have become professional and
reliable employee. I work well under pressure individually and within a team and always give
100 % effort delivery exceptional results.
Educational Qualifications
 Settlers Agricultural High School – Grade 12 - (2003)
Subjects : English
Afrikaans
Home Economics
Biology
Business
Accounting
Economics
Computer literacy : Microsoft word
Microsoft Excel
Front page
Outlook
PowerPoint
Professional Tertiary Qualifications
 University of South Africa – Enrolled in 2010
Course : ND in Human Resource
Still studying
 Cornerstone (FNB) – Enrolled 2015
Course : NQF Level 5
Year : Completed 2016
 University of Johannesburg –2005
Course : ND in banking
Subjects : Accounting
: Banking
: End user computing
: Economics
: Human resources
: Basic business skills
 University of Johannesburg – 2004
Course : certificate in commercial accounting
Subjects : English language skills and
: Fundamentals of accounting
: Communication skills
: Basic Business calculations
: Entrepreneurial skills
: Basic Business Management Skills
Professional Experience
Muti-skilled agent
Fnb 01 June 2012 Till date
Duties/responsibilities
 Customer service
 Sales
 Open new accounts
 Upgrade accounts
 Home loans
 Credit cards
System used
 Ces
 Sellit
 Hogan
 Fusion
Reference : Anthony Quail (072) 968 8115
Financial consultant
Old mutual-emerald 01 October 2009 - March 2011
Duties / Responsibilities
 Call center environment, sale of financial product over the phone
 Inbound and outbound call sales, draw budget, draft of will,
 life plans, retirement plan, investment plan, education plan,
 medical aid book clients medical test claim funds for the clients customer service for
clients
Reasonfor leaving : Contract Expired
Reference : Teresa (sales manager) 011 881 0323
Financial Adviser
Sanlam 01 September 2007- 30 December 2008
Duties / Responsibilities
 Face to face selling
 Inbound and out bound selling
 Selling life plans, instrument
 Budget, education plan drafting a will
processing the client selling Medical Aid
Reasonfor leaving : upgrade to a new contract within
Reference : Mr. Sydney (sales manager) 076 609 7515
Workshops/ Course/ Seminars attended/ Archivements
 Network golf day- Sanlam
 Education seminars-Sanlam
 51 club- old mutual
 Tax and rounding up estates- old mutual
 Fnb mentorship in human resources

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Resume of Thandeka Tshepiso Kgiba

  • 1. THANDEKA TSHEPISO KGIBA 10 Robben Lane,Allan Manor, Johannesburg, Gauteng, South Africa, 2110 CODE 8 Drivers Licence I (c) 082 576 0258 I Tel: (011) 941 2837 I Email: tshepisokgiba@gmail.com Executive Summary Young black and gifted individual with experience in sales, administrator, Call Center and gained knowledge in HR Company. I am looking for an opportunity to develop my career, and to gain valuable experience. During my working experience I have developed strong interpersonal and organizational skills, excellent work ethics and have become professional and reliable employee. I work well under pressure individually and within a team and always give 100 % effort delivery exceptional results. Educational Qualifications  Settlers Agricultural High School – Grade 12 - (2003) Subjects : English Afrikaans Home Economics Biology Business Accounting Economics Computer literacy : Microsoft word Microsoft Excel Front page Outlook PowerPoint Professional Tertiary Qualifications  University of South Africa – Enrolled in 2010 Course : ND in Human Resource Still studying  Cornerstone (FNB) – Enrolled 2015 Course : NQF Level 5 Year : Completed 2016
  • 2.  University of Johannesburg –2005 Course : ND in banking Subjects : Accounting : Banking : End user computing : Economics : Human resources : Basic business skills  University of Johannesburg – 2004 Course : certificate in commercial accounting Subjects : English language skills and : Fundamentals of accounting : Communication skills : Basic Business calculations : Entrepreneurial skills : Basic Business Management Skills Professional Experience Muti-skilled agent Fnb 01 June 2012 Till date Duties/responsibilities  Customer service  Sales  Open new accounts  Upgrade accounts  Home loans  Credit cards System used  Ces  Sellit  Hogan  Fusion Reference : Anthony Quail (072) 968 8115
  • 3. Financial consultant Old mutual-emerald 01 October 2009 - March 2011 Duties / Responsibilities  Call center environment, sale of financial product over the phone  Inbound and outbound call sales, draw budget, draft of will,  life plans, retirement plan, investment plan, education plan,  medical aid book clients medical test claim funds for the clients customer service for clients Reasonfor leaving : Contract Expired Reference : Teresa (sales manager) 011 881 0323 Financial Adviser Sanlam 01 September 2007- 30 December 2008 Duties / Responsibilities  Face to face selling  Inbound and out bound selling  Selling life plans, instrument  Budget, education plan drafting a will processing the client selling Medical Aid Reasonfor leaving : upgrade to a new contract within Reference : Mr. Sydney (sales manager) 076 609 7515 Workshops/ Course/ Seminars attended/ Archivements  Network golf day- Sanlam  Education seminars-Sanlam  51 club- old mutual  Tax and rounding up estates- old mutual  Fnb mentorship in human resources