1. SUSAN A. BELL
18 DUBUQUE STREET #3 MANCHESTER, NH 03102 CELL# (603) 674-9415
SUSIEQ1230@GMAIL.COM
SKILLS
CUSTOMER SERVICE/OFFICEASSISTANT:
Received customer orders via phone, email, fax.
Entered all orders into IQMS, JD Edwards, SAP, & QuickBooks.
Communicated customer orders to production. Prepared work orders for production.
Prepared packing/ BOL’s for each load shipped.
Coordinated Freight Deliveries and Pick Ups
Forwarded proper paperwork and coordinated with office for correct customer invoicing.
Data Entry for Customer Orders and Purchase Orders.
Managed Retail Customer purchases and payments.
Sent bottle samples to potential customers and out for bacterial testing.
Entered new Vehicle information in appropriate databases
Performed follow-up inquiries for quality control for Vehicle Service Dept
Networked for sales, rentals, and trailer hitch and prepared rental quotes
Make folders for each site for all documents affiliated with all aspects of building houses, P&S agreement,
Fire certificate, Occupation Cert., house plans, Plot & Sewage site plans, etc.
ACCOUNTSPAYABLE:
Sent out invoices for Customer payments.
Received Customer payments via mail, telephone, and online website.
Communicated with Customers regarding payment or non-payment via telephone / email.
Enter bills, order and cut check out of QuickBooks.
PERSONAL ASSISTANT:
Balance Checkbook, pay office and person bills, communicate with utility companies.
PURCHASING:
Obtained Quotes and Purchased following supplies for large Manufacturing facility: Production Supplies
(Boxes, bags, resin, color, hair nets, gloves, knives, etc.)
Office Supplies (Paper, pens, folders, ink, toner, etc.)
Cleaning Supplies (Toilet paper, hand soap, floor cleaner, mop heads, etc.)
Received, Verified and Entered vendor orders into computer system (IQMS)
Forwarded required paper work (Vendor invoices and proof of receipt)
Coordinated Vendor payments with Corporate Accounting Dept.
HUMAN RESOURCES:
Coordinated New Hire paperwork with HR and Payroll.
Maintained Production employee roster
Prepared time cards for the following week.
Maintained record of Vacation time for employees.
Processed completed weekly time cards for payroll.
Scheduled medical appointments with Workman’s Compensation Clinic for injured employees
Coordinated with Corporate HR Dept., for proper claims paperwork filing.
Used online application to verify I-9 and E-Verify field associates.

2. OTHER:
Answered and directed all incoming phone calls.
Assisted Plant Manager and Sales Department
Responsible for securing REQUIREMENTS - FOR CORPORATE, Vendor and Customer visits
(Brunch, Luncheon, Photocopying, Faxing, Phone calls, etc.)
Sent all necessary correspondence, packing slips, Vendor invoices, shipping documents,
Completed employee forms, etc., weekly to corporate offices.
Collected bottle samples to be sent out for bacteria testing required by the State of NH.
Responsible for processing Petty Cash
Operated Weigh Scales and Graded metals
Capable of working in a fast paced environment and multi tasking
Experience:
Self-Employed: Personal Assistant to a building and development Co. Lawrence, MA June 16 2015-Present
Office Team: HR Assistant-SNHU / St. Anselm College Manchester, NH Sept 2014-June 2015
Consolidated Container Company: Office Assistant Manchester, NH Dec 2013 – Sept. 2014
CoWorx Staffing: Recruiter/Admin Manchester, NH Sept – Nov. 2013
Express Personnel: Manchester, NH 2009 - Aug 2013
Accounts Payable – JMD Industries
Customer Service – Stonyfield Farms
Data Entry – Stonyfield Farms, G&K Services & Kalwall Corp.
Purchasing Assistant – Kalwall Corp.
Human Resources – Kalwall Corp.
Shelburne Plastics: Manchester, NH 2002-2009
Customer Service/Purchasing/Admin/AP/HR
B. Rovner Co., Inc.: Manchester, NH 2001-2002
Customer Service/Scale Operator
Talarico Auto Dealership: Manchester, NH 2001
Service Cashier/ Customer Service Rep.
U-Haul Corporation: Manchester, NH 2000-2001
General Manager/Customer Service Rep.
Education:
Lely High School 1985-1989
Diploma
Microsoft Excel Intermediate 2003
Course
Microsoft Excel Advanced 2005
Course
The Perfect Assistance 2006