Raj B. Mallik is seeking clerical, customer service, or entry-level management positions. He has over 20 years of experience in retail, customer service, clerical, and administrative roles. Notable past employers include Boscovs, Brookstone, JCPenney, Sears, and H&R Block. Raj has associates degrees from Penn State University and certifications in Microsoft applications, customer service, accounting, and more.
Raj B. Mallik Seeking Office and Customer Service Jobs
1. RAJ B. MALLIK
224 Post Oak Road, Lancaster, PA 17603
(717)-399-4069
Seekingcsrandclericaljobs2014@yahoo.com
OBJECTIVE
A clerical,teller,customersolutionsspecialist, scheduler, office ,assistantstore manager, financial,
hospital, ormanagementtrainee,customerservice representative ,customercare specialist, marketing
representative ,accounting,assistant,administrativeassistant,legal clerk, orinside salespositionwhere
I will applymyknowledge andskillsinyourgovernmentagency’sorfirm’soperations.
WORK EXPERIENCE
BoscovsDept.Store and Warehouse
Seasonal F/TMensDept.CustomerService Representative,Stock,InventoryClerk,Store Greeter,
InternetShippingandPackingStockClerk, SecurityTagInstalleroncostlydesignerIzodclothes, etc. –
10/11/2014 – 12/20/2014-. Also,price ticketedandprocessedprice –mark-downs, etc.-Layedoff due to
slowsales. –Lancaster, PA
Boscovs Optical Dept.Store 05/23/2014- 1/10/2015
Seasonal P/T Optical Dept.CustomerService Representative,Store Greeter, CouponsandBrochures
Distributor,In-Store MarketingRepresentative, etc.- - Lancaster, PA-Layedoff due to slow sales
Brookstone Seasonal KioskStore
AssistantTemp.P/TSeasonal KioskManager- 11/5/2012- 12/20/2012-Layed off due to wentoutoff
business.- Lancaster, PA –Also,Cashier,Sales ,StockAssociate, InventoryScanner, Greeter,and
MarketingAssistant/Demonstrator,. Didbankdeposits,Assistedall otherManagerswithstore setup,
markdowns, price ticketedmerchandise,salesproductdemonstrations,Didvisualdisplaysandcounted
inventory.
PennDot DriversLicense,Permit,andState I.D.Center
Seasonal DriversLicense examinerLegal Assistant-09/08/2008-12/31/2008- Layed off due to economic
depression-Lancaster, PA . Issued license, permits, andstate photoidentificationtoindividualsmeeting
standards. Greeter. Evaluate applicationsandlegal documentsinordertogatherinformationabout
eligibilityorliabilityissues.EnteredchecksandmoneyordersintoAccountsReceivable PeachTree
AccountingLedger.Complex CoderandEfficientDataEntryProcessor,Legal DocumentScanner and
Verifier. Processed drawerreconciliations.Mail andparcel messenger,advertisednew license,permit,
and state identificationcardfees.Scheduledpermittestmachinesandadministeredvision tests.
JCPenneysDept.Store andInternetCatalogWebStore
Mens SuitsCustomerService Representative- 08/26/2006-06/11/2008- Layedoff due to economic
depression.- Lancaster, PA .Greetscustomers anddirectsthemtothe properdept.withrespecttotheir
needsandwants.Scheduledalterations.Describemerchandise,explainuse andcare of merchandise to
customers .recommend, select,andhelplocate orobtainmerchandise basedoncustomerneedsand
desires.Compute salesprices, total purchases,receive,andprocessedstore anditsmerchandise.Suit
alterationscomplexestimator,scheduler,shipping,andreceivingclerk.Fittingroomcleaner.Store
2. Greeter,andPhone receptionist,andSpecial CatalogOn-line SalesOrdertaker,SuitsMarketing
Assistant,JCPCreditCardProcessor,etc.
SearsHome ImprovementDept.
Store Home ImprovementEstimates andCustomerService Rep.-12/29/2005- 08/16/2006- Layedoff
due to job elimination-Lancaster,PA .Deliveredsalesspeechesbyreadingfromscriptsthatdescribe
products or servicesinorderto persuade potential customerstopurchase a service orproductin home
improvementestimatessuchasfora home owner’ssidings,doors ,windows, roofing, central heating
and cooling,carpetcleaning, etc.Prepare freesalesestimates.Copy, file,andfax clerk.Phone
ReceptionistandGreeter.Demonstrateuse oroperationof merchandise.
Home Team Mortgage Company
Mortgage Re-FinancingTele-SalesCall CenterSpecialist,Scheduler,CustomerService Representative.
Accounts Receivable Assistant, Phone Receptionist.Calculateddebttoequityratios.,etc.01/02/2004-
12/31/2004-Layed off due to wentout off business-Lancaster,PA
PennsylvaniaState GovernmentTemporaryClerical Pool Agency
Temp.FloatingClerical Workerand Administrative Assistant-04/20/2000 -11/20/2000- Layed off due to
economicrecession.- Harrisburg,PA . operate office machinessuchasphotocopiers,scanners, facsimile
machines, voice mail systems,andpersonal computers.Analyzeddiscrepanciesduringefficientdata
entrywork. Answered telephones,directcalls,andtake messages.Healthinsurance basiccoderand
typist.Maintainandupdate filling,inventory,mailing,anddatabase systems,eithermanuallyorusinga
computer.
Knoxx Financial Mortgage Company
Mortgage Re-FinancingCall CenterTele-SalesSpecialist,Scheduler,CustomerService Representative,
AccountsReceivable Assistant,Phone Receptionist.Calculateddebttoequityratios, etc. 01/02/ 1999-
12/31 1999- Layedoff due to wentoutoff business- Lancaster,PA
EquityOne Mortgage Company
Mortgage Re-FinancingCall CenterTele-SalesSpecialist, Scheduler,CustomerService Rep., Phone
Receptionist,AccountsReceivable Assistant,etc.Calculateddebttoequityratios, etc.01/2/1998-
12/31/1998-Lancaster,PA. Layedoff due to wentoutoff business.
H and R Block’sTax Office
Both In-boundandOut-boundCall CenterSpecialist,Personal Income Tax Scheduler, Accounts
ReceivableAssistant,Copy,File,andFax Clerk,Messenger ,Phone Receptionist,Prepare income tax
packets,make coffee,etc.- 01/02/1997-04/15/1996- Lancaster, PA. -Layedoff due to seasonal P/Tjob
only.
ThomMCCannShoe Store
ManagementTrainee andAssistantManager – Layedoff due to wentoutoff business- .Also,Cashier,
SalesProductDemonstrator,Stock/InventoryAssociate ,Cleaner,AccountsReceivable Assistant,
CustomerService Rep.- 01/02/1995-12/31/1993. Greeter,.Openedandclosedthe store ,Price –ticketed
merchandise,Processedspecial catalogordersforspecial occasions ,Processedmark-downs,visual
displays, SecurityAssistant,Cross-Trainedtenseasonal employeestobecome proficientcashier, sales,
stock associates ,assistedwithemployee workschedules,etc.
3. EDUCATION
Associatesof Science andB.S.DegreesinBusiness AdministrationwithconcentrationinHuman
ResourcesManagement –PennState University- Erie,PA
Associatesof Science Degree inCommunications,Arts,and General Sciences- PennState University-
Reading,PA
MicrosoftDesktopApplicationsDigital Literacy,andCustomerService RepresentativeCertifications
fromLabor and Industry.OSHA and FoodServe Safety/LicensesRestaurantManagementCertifications.
Also,Accounting,Bookkeeping,andAdministrative AssistantCertificationstoo.