1. Susanna Susie Garcia
7008 Crosswood Dr.
Austin, Texas 78745
Cell Phone: (512) 739-3207
Email: arielsusie@yahoo.com
CAREER OBJECTIVE
Acquire long term administrative assistant role with the opportunity to create personal and professional
goals that support the team and personal growth.
EMPLOYMENT
SETON HEALTHCARE FAMILY at Seton Southwest, Austin, TX.
Senior Department Assistant, March 2015 – Present
 Perform direct secretarial resources to multiple clinical and non-clinical departments
 Support clinical and non-clinical depts. with evidence based leadership (EBL) tasks and tools
 Responsible for timely placement of various work orders for clinical and non- clinical departments
and general areas of hospital.
 Manages process to track attendance for departments under the Senior Nursing Director,
returning valuable time to the leader.
 Responsible for acquiring quotes and ordering of equipment through various systems used at
Seton Family of Hospitals
 Provide support for COO when Executive Assistant is on PTO or unavailable
 Utilize ERS system to document compliments and complaints as indicated
 Ensure that all DMS boards supporting units that report to Senior Nursing director have supplies
at all times to support the staff utilizing them.
 SSW Daisy Coordinator responsible for coordinating nominations are available for all to fill out,
compile nominations, organize voting, coordinate awards and recognition
 Site lead for NDNQI surveys. Help create a theme to increase participation of staff
 Responsible for various delegated tasks for clinical and non-clinical areas. Task vary from
answering calls to supporting family members with making calls
 Receive, Screen, Translate for visitors, telephone calls, and other general inquires
 Distributes and screens all incoming mail and prepares outgoing mail as appropriate
 Responsible for management of sensitive information former employee records and education
records, including Iron Mountain
 Manage L&D’s yearly renewals of Drawdowns and Maternity Tag Kits
 Coordinator of multiple calendars for supervisors and managers
 Coordinate meetings and connections to meetings for Director of Nursing and other multiple units
SETON HEALTHCARE FAMILY at Dell Children’s Hospital, Austin, TX
Department Assistant PRN, Dec. 2014 – Present
 Receives and screens visitors, telephone calls and handles general inquires
 Maintain ER triage area and Quick look unit ensuring that areas have supplies at all times.
 Professional translator for Spanish patients
 Proficient in office duties such as use of copier, filling and phone etiquette
 Provided service PRN and utilized with minimal notice

2. AUSTIN INDEPENDENT SCHOOL DISTRICT at Barton Hills Elementary School Austin, TX
Registrar Clerk IV - 2013-2014
 Specialist Registrar and attendance Coordinator
 Inventory, filing, registering, excellent word processing, spreadsheet and database skills
 Composed, typed and transcribed correspondence forms, reports, presentation material
 Established and maintain multiple filing records, with time sensitive information on students
 Handled all incoming mail and prepared all outgoing mail as appropriate
 Orgazational skills, written and oral communication skills, report cards and PIEMS inquires
 Performed general secretarial support for a least two or more associates and 30+ teachers /staff
 Scheduled, coordinated meetings, conferences, special events, and appointments
 Language interpreter as needed
 Cross-trained and provided back up support for all clerical functions of the departments
 First point of contact, received and screened all visitors
 Ordered and stocked supplies for all teachers and books for students
AUSTIN INDEPENTDENT SCHOOL DISTRICT at multiple locations
Food Service Manager – Galindo Elementary 2001 -2012
 Manage and coordinated Cafeteria and full-staff
 Coordinated Menu for 600+ students and 50+ staff also 50+ parents
 Filed, scanned, copied and supplied cafeteria for multiple uses
 Performed in Volunteer hours multiple times and years assisting parent support specialist and
Principal
 Continually managed inspections with 100% reviews
 Cross trained many employees for other sites
 Worked closely with Supervisors on new Food Menu changes
 Inventory expertise continually reviewed with high scores
 Filed and managed all documents needed for state audits
 Managed all end of day transactions and deposits
EDUCATION
 Bachelor of Science in Healthcare Administration, 2014
 Associates Degree in Healthcare Administration, 2012
 San Antonio College of Medical and Dental Assistants , 1992
ACHIEVEMENT
 Tested out of Spanish Courses at ACC
 Knowledge in ASL interpreter basics
 NDNQI survey lead for Seton Southwest with 100% outcomes
 Volunteer Hours/Days with Seton Hays 2014
 Internship chosen for Seton Healthcare Family 2014
ADDITIONAL SKILLS
 Assist with answering phones and delivering meals for L&D and Patient Care Unit
 Compass Attendance follow up on attendance for Seton Southwest ER unit
 Assist in Seton Southwest Hospital team of champions for Seton Cares events
 Perform duties for Seton Network Nursing Planning Committee – Nursing Events, Essays and
Surveys

3. CERTIFICATIONS
 Basic Life Support (BLS)
REFERENCES
1. Francesca Damiano Hammond
Seton Healthcare Family
Director of Nursing Seton Southwest Healthcare
Work: 512-324-9037
Cell: 512-618-2970
fdamianohammond@seton.org
2. Amy Poso Bullock
Seton Healthcare Family
Interim Clinical Manager Seton Southwest Labor and Delivery
Work: 512-324-9043
Cell: 817-600-1284
ABullock@seton.org
3. Ruby Hughes
Seton Healthcare Family
ER Clinical Manager Seton Southwest Hospital
Work: 512- 324-0000 x89147
Cell: 512-971-1006
RHughes@seton.org