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LISA M. DUBOSE
4429 Bristlecone Drive, Ayden, NC 28513 Ms.ldubose@gmail.com C: 302) 650-9841|
Objective
Healthcare Administrator/ Director in Training
Highlights of Qualifications
 10+ years of Healthcare knowledge and experience in long-term care and home health
 Exercises good judgment and discretion in handling confidentiality
 Demonstrates strong interpersonal skills when interacting with patients
 Possess leadership ability and motivational skills for effective communication and program development
with staff and residents
 Ability to motivate and work with a diverse group of people
Education/Certifications
Master of Health Administration/Gerontology 12/2014
University of Phoenix, Phoenix, AR
Bachelor of Science in Health Administration 09/2012
University of Phoenix, Phoenix, AR
Certified Assisted Living Administrator - A00002599 02/2016
North Carolina DFS Assisted Living Certification 07/2015
Certified Nursing Assistant 01/2008
Delaware Skills Center, Wilmington, DE
Skill Highlights
 Organizational and Strategic Planning • Problem-Solving Skills
 Leadership skills • Business and Managerial Skills
 Analytical and attentive to detail • Passionate about People
Professional Experience
Administrator in Training (Internship) 02/2015 to 05/2015
Carillon Assisted Living of Wake Forest, Wake Forest, NC
 Learned the responsibilities and skills of an assisted living administrator
 Initiated fresh ideas at morning meetings
 Created and designed an accident/incident resident log sheet
 Interacted, communicated and listened to the residents and family members
 Researched and fulfilled task in a timely matter with zero expense to the company
 Observed staff and residents, while adhering to all policies and procedures
Caregiver 05/2008 to 11/2013
Griswold Home Care, Wilmington, DE
 Provided emotional support, supervision, and companionship
 Assisted with patient care and maintained high level of confidentiality
 Planned and organized patient's activities of daily living
 Scheduled appointments and prepared financial documents
LISA M. DUBOSE
Page 2
Certified Nurse 02/2008 to 03/2009
Governor Bacon Health Center, Delaware City, DE
 Provided care to 8-12 long-term care residents
 Maintained strong relationship with the medical staff and co-workers
 Monitored, documented and reported patient's progress care, neglect and abuse
to health care professionals, family members and officials
 Ensured residents and families received the highest quality of service in a caring and compassionate
atmosphere that recognized each individual’s needs and rights
Key Holder 10/2006 to 11/2007
Five Below, Christiana, DE
 Supervised employees and oversaw sales, merchandising, guest services
 Demonstrated outstanding customer service
 Ensured proper store procedures and policies were followed
 Responsible for opening and closing of store
Loan Processor/Auditor 07/2000 to 11/2006
Freedom Mortgage, Mount Laurel, NJ
 Trained new auditors to research, retrieve and deliver proper information to loan servicer
 Followed up with resolution areas for exception remediation
 Compiled data for creation, update and maintenance of daily/weekly/monthly management report
measures on opened items and internal service levels
 Performed validation reviews on vendor findings as necessary
Community Service
VA Medical – My HealtheVet, DE Cadia Rehabilitation Broad Meadow, DE
Customer Service, 2013 Activities Coordinator, 2013
Division of Health and Human Services - Senior Medical Patrol, DE
Advocate, 2013
References

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Lisa DuBose

  • 1. LISA M. DUBOSE 4429 Bristlecone Drive, Ayden, NC 28513 Ms.ldubose@gmail.com C: 302) 650-9841| Objective Healthcare Administrator/ Director in Training Highlights of Qualifications  10+ years of Healthcare knowledge and experience in long-term care and home health  Exercises good judgment and discretion in handling confidentiality  Demonstrates strong interpersonal skills when interacting with patients  Possess leadership ability and motivational skills for effective communication and program development with staff and residents  Ability to motivate and work with a diverse group of people Education/Certifications Master of Health Administration/Gerontology 12/2014 University of Phoenix, Phoenix, AR Bachelor of Science in Health Administration 09/2012 University of Phoenix, Phoenix, AR Certified Assisted Living Administrator - A00002599 02/2016 North Carolina DFS Assisted Living Certification 07/2015 Certified Nursing Assistant 01/2008 Delaware Skills Center, Wilmington, DE Skill Highlights  Organizational and Strategic Planning • Problem-Solving Skills  Leadership skills • Business and Managerial Skills  Analytical and attentive to detail • Passionate about People Professional Experience Administrator in Training (Internship) 02/2015 to 05/2015 Carillon Assisted Living of Wake Forest, Wake Forest, NC  Learned the responsibilities and skills of an assisted living administrator  Initiated fresh ideas at morning meetings  Created and designed an accident/incident resident log sheet  Interacted, communicated and listened to the residents and family members  Researched and fulfilled task in a timely matter with zero expense to the company  Observed staff and residents, while adhering to all policies and procedures Caregiver 05/2008 to 11/2013 Griswold Home Care, Wilmington, DE  Provided emotional support, supervision, and companionship  Assisted with patient care and maintained high level of confidentiality  Planned and organized patient's activities of daily living  Scheduled appointments and prepared financial documents
  • 2. LISA M. DUBOSE Page 2 Certified Nurse 02/2008 to 03/2009 Governor Bacon Health Center, Delaware City, DE  Provided care to 8-12 long-term care residents  Maintained strong relationship with the medical staff and co-workers  Monitored, documented and reported patient's progress care, neglect and abuse to health care professionals, family members and officials  Ensured residents and families received the highest quality of service in a caring and compassionate atmosphere that recognized each individual’s needs and rights Key Holder 10/2006 to 11/2007 Five Below, Christiana, DE  Supervised employees and oversaw sales, merchandising, guest services  Demonstrated outstanding customer service  Ensured proper store procedures and policies were followed  Responsible for opening and closing of store Loan Processor/Auditor 07/2000 to 11/2006 Freedom Mortgage, Mount Laurel, NJ  Trained new auditors to research, retrieve and deliver proper information to loan servicer  Followed up with resolution areas for exception remediation  Compiled data for creation, update and maintenance of daily/weekly/monthly management report measures on opened items and internal service levels  Performed validation reviews on vendor findings as necessary Community Service VA Medical – My HealtheVet, DE Cadia Rehabilitation Broad Meadow, DE Customer Service, 2013 Activities Coordinator, 2013 Division of Health and Human Services - Senior Medical Patrol, DE Advocate, 2013 References