1. LISA M. DUBOSE
4429 Bristlecone Drive, Ayden, NC 28513 Ms.ldubose@gmail.com C: 302) 650-9841|
Objective
Healthcare Administrator/ Director in Training
Highlights of Qualifications
10+ years of Healthcare knowledge and experience in long-term care and home health
Exercises good judgment and discretion in handling confidentiality
Demonstrates strong interpersonal skills when interacting with patients
Possess leadership ability and motivational skills for effective communication and program development
with staff and residents
Ability to motivate and work with a diverse group of people
Education/Certifications
Master of Health Administration/Gerontology 12/2014
University of Phoenix, Phoenix, AR
Bachelor of Science in Health Administration 09/2012
University of Phoenix, Phoenix, AR
Certified Assisted Living Administrator - A00002599 02/2016
North Carolina DFS Assisted Living Certification 07/2015
Certified Nursing Assistant 01/2008
Delaware Skills Center, Wilmington, DE
Skill Highlights
Organizational and Strategic Planning • Problem-Solving Skills
Leadership skills • Business and Managerial Skills
Analytical and attentive to detail • Passionate about People
Professional Experience
Administrator in Training (Internship) 02/2015 to 05/2015
Carillon Assisted Living of Wake Forest, Wake Forest, NC
Learned the responsibilities and skills of an assisted living administrator
Initiated fresh ideas at morning meetings
Created and designed an accident/incident resident log sheet
Interacted, communicated and listened to the residents and family members
Researched and fulfilled task in a timely matter with zero expense to the company
Observed staff and residents, while adhering to all policies and procedures
Caregiver 05/2008 to 11/2013
Griswold Home Care, Wilmington, DE
Provided emotional support, supervision, and companionship
Assisted with patient care and maintained high level of confidentiality
Planned and organized patient's activities of daily living
Scheduled appointments and prepared financial documents
2. LISA M. DUBOSE
Page 2
Certified Nurse 02/2008 to 03/2009
Governor Bacon Health Center, Delaware City, DE
Provided care to 8-12 long-term care residents
Maintained strong relationship with the medical staff and co-workers
Monitored, documented and reported patient's progress care, neglect and abuse
to health care professionals, family members and officials
Ensured residents and families received the highest quality of service in a caring and compassionate
atmosphere that recognized each individual’s needs and rights
Key Holder 10/2006 to 11/2007
Five Below, Christiana, DE
Supervised employees and oversaw sales, merchandising, guest services
Demonstrated outstanding customer service
Ensured proper store procedures and policies were followed
Responsible for opening and closing of store
Loan Processor/Auditor 07/2000 to 11/2006
Freedom Mortgage, Mount Laurel, NJ
Trained new auditors to research, retrieve and deliver proper information to loan servicer
Followed up with resolution areas for exception remediation
Compiled data for creation, update and maintenance of daily/weekly/monthly management report
measures on opened items and internal service levels
Performed validation reviews on vendor findings as necessary
Community Service
VA Medical – My HealtheVet, DE Cadia Rehabilitation Broad Meadow, DE
Customer Service, 2013 Activities Coordinator, 2013
Division of Health and Human Services - Senior Medical Patrol, DE
Advocate, 2013
References