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SUSAN BALDOCK
VILLA 81, 1 PIPER ROAD, GEILSTON BAY, TASMANIA 7015
0417 388 966 | susan.baldock@bigpond.com
Professional Summary:
 Highly motivated and skilled Administrator who graciously handles and resolves
challenging client issues.
 Driven to consistently deliver exceptional client support.
 Self-directed and innovative thinker with a knack for developing creative
solutions to complex problems. Seeking a position with the opportunity for new
challenges and professional development and advancement.
 Dedicated professional with over 50 years in Administration, at Executive level.
 My employment during this time with multiple employers enables me to offer a
most comprehensive academic and work background in social services, as well as
strong interpersonal, organizational and computer skills.
Unfortunately, I am submitting this resume as a result of my present position of employment
being made redundant by the Tasmanian Government. This I find very difficult to accept as I
feel I still have quite a few years of valuable work experience left and still wish to remain
working.
Objectives:
To provide prospective employers with the experience I have gained over 50 years of
administrative employment and thereby give the most value for their money at the same time
improving the service they extend if needed.
Employment Profile:
My professional background consists of over 50 years of administrative employment. Most of
these positions have been with various State and Federal Government Departments –
 Education Department
 Premier & Cabinet
 Local Government Office
 Consumer Affairs
 Tasmanian Prison
 Department of Health & Human Services
 Forestry Department
 Australian Legal Aid
 Tasmanians with Disabilities Inc. (Current employer)

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I have also been employed as a temp with Manpower and Jet Employment for many years –
 Royal Hobart Hospital
 Carers Australia
 Geilston Bay High School
 Clarence High School
 Tasmania Police
 Tasmania Prison
 Forestry Department
 Justice Department
These temporary positions were given to me on a “fly-in, fly-out” basis where I was required
to “hit the ground running” with each position – this I found absolutely no problem with and
had no difficulty in completing and enjoyed the work immensely.
During this time, I have always demonstrated a work ethic which has portrayed me as a
highly motivated employee, excelling with analysing, prioritizing and completing tasks whilst
exhibiting professionalism and sound judgement.
I am a highly motivated individual, and consider myself to be proficient and reliable and very
versatile – traits that will be supported by my referees.
I have a proven record of being a skilful and dedicated employee with extensive experience in
the coordination, planning and support of daily operational and administrative functions in a
highly confidential environment, and as such, consider I would be an asset to anyone
requiring my services.
Associated Experience:
 Design of PowerPoint presentations as required.
 Scheduling of Board of Directors meetings and assisted with meeting materials and
agendas.
 Served as a professional representative to executive clients, heads of departments and
board members.
 Collaborated with other administrative team members, human resources and the finance
department on special projects and events.
 Handled and distributed all incoming and outgoing mail.
 Wrote and distributed meeting minutes to appropriate individuals.
 Open, read and wrote answers to routine letters.
 Investigated issues and problems and drafted responses to urgent requests.
 Designed, produced and distributed quarterly newsletters.
 Designed and managed multiple Websites for Organisations for free in the Disability sector.
 Instigated and Organised the preparation of grant submissions to enable the introduction of
All Terrain Wheelchairs into the State. (See website http://www.twd.org.au).

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Skill Highlights:
 Microsoft Office
 Excellent Phone Etiquette
 Articulate and Well Spoken
 Time Management Skills
 Travel Administration
 Administrative Support specialist
 Business Correspondence
 Scheduling
 Flexible
 Meticulous attention to detail
 Professional and Mature
 Strong Problem Solver
 Invoice Processing
 Work well under pressure
 Social Media Knowledge
 Web Designer
 Understands grammar
 Appointment setting
 Database management
 Mail management
 Meeting planning
Employment details 2003 - Current
TASMANIAN GOVERNMENT
Executive Assistant | Department of Health & Human Services | May 2003 - July 2004
 This position required me to carry out duties of the Executive Assistant to the Director of
Disability Services as a temporary employee with Manpower.
Executive Assistant | Royal Hobart Hospital | July 2002 - October 2003
 Executive Assistant to Dr Helen McArdle which required me to attend to her diaries,
teleconferencing, minute taking, document preparation and distribution as required.
TASMANIANS WITH DISABILITIES INC.
State Coordinator | 20 Creek Road, LENAH VALLEY Tas. 7008 | May 2004 - Current
 I took this position at the personal request of the then Director of Disability Services, Mr
Michael Plaister who had been asked for assistance in filling the position.

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 Since then, I have spent the last 12 years virtually with the day to day running of the
Organisation. This is necessitated with 97% of the Board members themselves having
some type of physical disability and unable to assist.
Education:
HIGH SCHOOL DIPLOMA
Taroona High School 1962 - 1966
See Referrals attached:

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