Stuart has extensive experience in strategy, leadership, marketing, client retention, new business development, project management, sales, consultancy, training, quote preparation, and contract negotiation within the IT industry. Specifically, Stuart has designed business strategies, inspired teams, managed complex projects, generated marketing plans, secured new clients, provided consultative services, prepared proposals up to £500,000 in value, and negotiated contracts over 14 years in the field. Stuart aims to understand client needs, deliver solutions on time and on budget, and build long-term relationships.

1. A Brief Overview of Stuart’s Experience
Strategy
Whenit comesto implementingstrategy,Stuarthasa wealthof experience. Designinganddeveloping
entirelynewbusinessstrategiesandimprovingonexistingonestocope withchangingdemandsforboth
clientsandcompany.
Experience implementingshortorlongtermstrategieswithinthe ITindustry,engagingwithclients,
empoweringstaff,combiningresourcesfromdifferentdepartmentsandsatisfyingbusinessobjectives.
Leadership
Abilitytoinspire andmotivateothersinordertoachieve objectivesorsimplyencourage positive
behavioursthatrepresentthe corporate message.Usingconstructivecriticism,individual coachingand
competencyprofilingtoachieve teamandindividual gratification.
Turningcorporate objectivesintoacompellingandachievable visionresultinginmotivatedstaff and
ultimatelyhappycustomersandshareholders.
Marketing
Withover15 years writingandmanaging marketingplans,Stuartusestraditional techniquessuchasthe
marketingmix (Price,Promotion, Place &Product) andalsoextendsthisintoPhysical Evidence,People,
Processes, CustomerServices,Swot,Pestle andscenarioplanning toprovide amore complete,realisticand
flexible plan.
Extensive experience withbothhardandsoftcopymarketingmaterial.Workingwithoutside agenciesand
internal marketingdepartmentstodesignnew promotions,productsandservicesforbothonline and
offline audiences.
Experience designingcall mapsforinternal leadgenerationandworkingwithtelemarketingagenciesto
achieve leadobjectives.
Online marketingexperience includingwebsite design,SEO,remarketing,email,social media,Adwordsand
referral strategies.
Client Retention
Havingsecureda new client, it’simportanttoretainthem.Stuartworkswith clientstoensure the service
providediswhatthe clientactuallywants, establish clientplansandobjectivesthenidentifyassociated
opportunities,introduce newservicesthatbenefitorstreamline the service orproduct,andimplement12
monthplansto secure future mutuallyagreedactivity.
New Business Development
14 years’experience generatingtailoredmarketingstrategies,designedtoattractnew customersincluding
commercial businesses,schoolsanddomesticusers.Workingtoabudgetto produce the bestpossible ROI
plansthat alsorepresentpositive corporate identity.

2. Project Management
Successfullymanagedover300 complex ITprojects,workingwiththe client,technicians(bothIn-house and
outsourced) andthirdpartyproviders,facilitate communicationthroughoutand arrange postproject
assessmenttoachieve ontime andonbudgetresults.
Sales
An effective anddemonstrablesalesmanwithexperience workinginthe commercial andeducationsector.
Identifyingopportunitiesandsellingsolutionsisanareaof strengthwhilstmaintainingmargin.
Hardware,software, service andhostedservicessales experience withanabilitytotailorsolutionsto
benefitthe clients'requirementswithoutchangingfundamental productfeatures. SaaS,PaaS, IaaSand
SPIN sellingexperience.
Consultancy
Oftenengagingwithclientsonaconsultative basistounderstandandappreciate theirrequirements.Help
to identifyareasthatneedimprovinganddesignandagree animplementationstrategy.
Providingadvice,recommendationsandcostsavingswhere possibletoestablishtrustanda longterm
relationship.
Training
Workingwithheadsof departmenttoestablishcorporate objectivesandanyinternal skill shortagesthat
may impactitssuccessful delivery.Conductingone toone employee assessmentstoidentifyindividual
goalsand aspirations,thenworkingwithcompanydirectorsandmanagerstoimplement trainingprograms
inline withcorporate objectives.
Quote, Bidand Proposal Preparation
Witha keeneye fordetail andanappreciationfordeliveringpreciseand benefit-leddocuments,Stuarthas
experience preparingproposalsof varyingvalue upto£500,000. Focusingonprovidingsolutionsrather
than box shiftingtomaintainmarginandclient satisfaction.
Contract Negotiation
14 yearsof experience inthe ITsupportfieldprovidingcontractsolutionsandnegotiations.Adapting
contract featurestobetterfitclientrequirements,communicatingwithseniordecisionmakersand
understandingcompetitoractivity.