The document is a workbook from Jim Parry's consultancy So-Brand that provides exercises and tools to help businesses create passionate employees who advocate for the brand and customers. It includes exercises for rating a business's current employee passion, identifying a brand's shared values, and scoring the business's current position. The workbook is accompanied by webinar notes. Jim Parry is the owner of So-Brand, which specializes in brand strategy and customer focus. He works with businesses to develop brand plans and strategies to help them grow through improved employee engagement and marketing initiatives.