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Lessons learned
from visiting other
Student Hubs
Professor Jenny Anderson, Chris Vidler
and Louisa Masters
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Solent Student Hub
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Solent Student Hub in numbers:
• In April we had:-
• Visits 1000
• Emails 292
• Phone calls 250
• Referrals 227
• Forms completed 243
• Peak times are:-
• Welcome week
• Results Release
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Universities visited
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Nature of our visits
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Purpose of hubs across the UK
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Hub Locations
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Branding:
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What’s in a typical hub?
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Consulting rooms
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Self service
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Managing the traffic at peak times
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Opening hours: spreading the resource
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Satellites: spreading the resource
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Monitoring and evaluation:
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An exemplar - Huddersfield
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In conclusion: hub designs
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What’s next for Solent
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What’s next for Solent
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What we have learnt from the sector

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1.7 Lessons learned from visiting other student hubs

  • 1. Click to edit Master title style Lessons learned from visiting other Student Hubs Professor Jenny Anderson, Chris Vidler and Louisa Masters
  • 2. Click to edit Master title style Solent Student Hub
  • 3. Click to edit Master title style Solent Student Hub in numbers: • In April we had:- • Visits 1000 • Emails 292 • Phone calls 250 • Referrals 227 • Forms completed 243 • Peak times are:- • Welcome week • Results Release
  • 4. Click to edit Master title style Universities visited
  • 5. Click to edit Master title style Nature of our visits
  • 6. Click to edit Master title style Purpose of hubs across the UK
  • 7. Click to edit Master title style Hub Locations
  • 8. Click to edit Master title style Branding:
  • 9. Click to edit Master title style What’s in a typical hub?
  • 10. Click to edit Master title style Consulting rooms
  • 11. Click to edit Master title style Self service
  • 12. Click to edit Master title style Managing the traffic at peak times
  • 13. Click to edit Master title style Opening hours: spreading the resource
  • 14. Click to edit Master title style Satellites: spreading the resource
  • 15. Click to edit Master title style Monitoring and evaluation:
  • 16. Click to edit Master title style An exemplar - Huddersfield
  • 17. Click to edit Master title style In conclusion: hub designs
  • 18. Click to edit Master title style What’s next for Solent
  • 19. Click to edit Master title style What’s next for Solent
  • 20. Click to edit Master title style What we have learnt from the sector