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CQUniversity Mackay Library

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Presentation made to Rotary Club of Mackay (April 2016)

Published in: Education
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CQUniversity Mackay Library

  1. 1. 30,000+ Students 370 Programs 700+ Academic/Teaching staff CQUniversity Australia 900+ Administrative staff All figures approximate 24 Campus / Study Centres across 5 States 77000 Alumni Worldwide An Overview
  2. 2. 309 Staff (2015) 116 Academic 67 TAFE 126 Professional Mackay-Whitsunday Region 187 Full-time 35 Part-time 87 Casual Our Staff
  3. 3. 5219 Students (2015) Mackay-Whitsunday Region Our Students 1867 Degree students 3352 Vocational students 1688 Distance mode 3513 On-Campus, Blended learning & Employer-based 2667 Graduates reside in our area
  4. 4. Our Locations • Ooralea Campus Trade Training Centre Mackay City Campus Proserpine Study Centre Mackay-Whitsunday Region
  5. 5. • Creative & Performing Arts • Residential Precinct • Trades • Medical Imaging /sonography • STEPS • Chiropractic • Engineering Ooralea Campus Our Programs Advancement: • $16.6 million dollar Engineering building • Proposed Sports Precinct
  6. 6. • Business • Education • Hair and Beauty • Health / Chiropractic / Fitness • Hospitality/Food Outlets • Nursing City Campus Our Programs
  7. 7. • Learning spaces • Quiet study zones • Booths • Group study room • Extended opening hours staffed by Peer Advisors Our Libraries
  8. 8. Anywhere, Anytime You don’t have to be in the Library to use the Library! • Our libraries focus on providing spaces, resources and support to assist students in their studies. • Many of our students study in areas remote from our campus libraries or, due to work commitments, cannot visit the library during working hours. • For these reasons, most of the Library’s resources are online.
  9. 9. eJournals at a Glance
  10. 10. eBooks at a Glance
  11. 11. Meeting Student Needs All figures approximate Study centre Distance education centre Partner study hubs Campus without dedicated Library 14000+ Distance Students
  12. 12. Our Service Strategy Sustainable Consistent Service Librarians Online Level One Service Self Service Consulting Librarians
  13. 13. Self Service Customers want to help themselves • Request Books • Book Study Rooms • Find Research Guides • FAQs • Check Out Books and Renew
  14. 14. • Telephone • Email • Web Form • Help desk • Video kiosk Level One Assistance Quick Personalised responses as a service benchmark
  15. 15. LOT and Beyond Consistency- the key to improving service • Librarians Online • Research Guru
  16. 16. Consulting Librarians Manage and Innovate
  17. 17. Into the Future Better Libraries Co-ordinating Services Collection Management Implementation of Ideas Collection Development
  18. 18. Mackay City Library Refurbishment Challenges • Temporary relocation • Blending the Collections • Construction Delays
  19. 19. The New Mackay City Library • Open welcoming space • Student computers • Study Spaces • Study Rooms • Centrally located

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