Introduction to E-Commerce

1. E-COMMERCE
By Snigdha Mallik

2. E-commerce
Ecommerce, also known as electronic commerce or
internet commerce, refers to the buying and selling
of goods or services using the internet, and the
transfer of money and data to execute these
transactions. Ecommerce is often used to refer to the
sale of physical products online, but it can also
describe any kind of commercial transaction that is
facilitated through the internet.

3. Advantages and disadvantages of E-commerce
Advantages:
 Ecommerce can increase sales and decrease costs.
 Ecommerce provides buyers with a wider range of
choices because buyers can consider many different
products and services from a wider variety of sellers.
 Ecommerce provides more reach of customers, there is
no theoretical geographic limitations.
Disadvantages:
 Unable to examine products personally.
 Not everyone is connected to the internet.
 There is the possibility of credit card number theft.

4. Electronic Data Interchange
EDI stands for Electronic Data Interchange. EDI is
an electronic way of transferring business
documents in an organization internally, between its
various departments or externally with suppliers,
customers, or any subsidiaries. In EDI, paper
documents are replaced with electronics documents
such as word documents, spreadsheets, etc. This is
the most commonly used B2B Ecommerce
technology today.

5. EDI Diagram

6. WAP
WAP (Wireless Application Protocol) is a specification for a set of
communication protocols to standardize the way that wireless
devices, such as cellular telephones and radio transceivers, can be
used for internet access, including email, the World Wide Web,
newsgroups, and instant messaging. While internet access has been
possible in the past, different manufacturer have used different
technologies. In the future, devices and service system that use WAP
will be able to interoperate.
The WAP layers are:
 Wireless Application Environment (WAE)
 Wireless Session Layer (WSL)
 Wireless Transport Layer Security (WTLS)
 Wireless Transport Layer (WTL)

7. WAP Architecture

8. Traditional Commerce Vs Ecommerce
Traditional Ecommerce
Face to Face No Personal Contact
Printed / Written Documents Documents on Web / Multimedia
Telephone Communication E-mail Communication
Postal Mail Social Network Communication
Ads: Printed, Radio, TV Ads: Online, Radio, TV
Payment: Cash, Check, or CC Payment: CC, Direct, Fund
Transfer
Customer Takes Product Home Deliver Home 2-5 Days

9. Thank You