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BLAME Game
BLAME 
BLA –ME!
Every Team has it’s share
Every Organization has it’s share
They always bring Complexity
They are SLOW
They Cost too MUCH
Difficult People
Difficult People 
Do they Exist?
NO
Then WHAT?
People are not DIFFICULT! 
Their BEHAVIOUR IS!
Difficult defines 
behaviour that we 
find challenging to 
work with.
Working in TEAM 
Synchronization
Working in TEAM 
Orchestration
Working in TEAM 
Requires CONCIOUS efforts
A Different Perspective 
1
Difficult people are 
not difficult until we 
believe that they are.
Our belief 
Impacts our 
Interaction 
With them.
People are just 
Being who they 
Are.
People 
Behaviour is 
Influenced by 
Their 
Experiences
We perceive 
People to be 
Difficult when their 
behaviour 
Is different from 
Our Expectations
We too can be 
Difficult for 
Someone 
Somewhere 
....
A Different Perspective 
2
The eye sees what the 
mind looks for
What we think about, 
comes about.
We look for 
correlation to 
support our belief 
about the difficult 
person.
We judge others 
And Fail to 
Monitor our 
reaction
We are good 
Lawyers for our 
Mistakes and 
Good judge for 
Others mistakes
It 
Takes two 
To Tango
BLAME 
BLA –ME!
Above 
all
What we think drives 
how we feel.
How we feel drives 
how 
we act.
How we act leads to 
our results.
People do not drive 
our behaviour, our 
thoughts do.
Our behaviour is our 
choice, not a reaction 
to someone else
A Different Perspective 
3
There will always be a 
difficult person. 
Always
Resist !Resist! 
less likely to learn new 
skills for managing 
different personalities 
and perspectives
People are generally 
consistent.
People don’t change 
for your reasons, they 
change for their own
A Different Perspective 
4
Everyone in our life is 
there for a season
People 
Move on! 
Nothing stays the 
same for long.
Even 
The Darkest Hour 
Has 60 minutes
A Different Perspective 
5
Don’t give up who 
you are to work with 
a difficult person
Do not over-compromise 
to get 
along with a difficult 
person.
Encountering difficulty 
is our cue to learn a 
new skill, manage 
ourselves and others 
differently.
Encountering difficulty 
is our cue to embrace 
the discomfort to 
broaden our 
capabilities.
Difficult people can be 
the sharpest tool kit 
we can ever imagine to 
encounter
PET 
Personal 
Emotional 
Teacher
Concluding Remarks!
Choosing to change our perspective will not 
change the fact that there will always be 
another difficult 
person at work.
Choosing how to REACT is 
ultimately up to us.
Regardless of how people behave, 
our actions and our interactions 
are ours to keep.
THINK!.
EVERY ONE IS UNIQUE
MAKE SURE EVERY EMPLOYEE IS SUPERHUMAN IN 
WHAT HE/SHE DOES BEST
DON’T COMPLAIN
WORK WITH WHATEVER YOU GOT AND RISE.
BE RESPONSIBLE
ASSIGN WORK TO THEM FOR WHO THEY ARE
BE READY TO FACE DEFEAT
HEAL QUICKLY AND BOUNCE BACK
NEVER UNDERESTIMATE ANYONE
YOU CAN ALWAYS FIND A MONSTER INSIDE ALL
A STRONG WILL UNLOCKS UNLIMITED POTENTIAL
MAKE SURE EVERYONE HAS IT
NEVER PART WITH LOYALTY
CUSTOMERS
EMPLOYEES
ARRIVE WITH THUNDER 
.
. 
STORM COMPETITORS OUT OF ACTION
THERE IS ALWAYS A LEADER WITH MANY FOLLOWERS
. 
YOUR BRAND AS AN IDOL OTHERS WANT TO BE LIKE
APPRECIATE DIVERSITY
Biggest Challenges for TEAMS

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Biggest Challenges for TEAMS

Editor's Notes

  1. Actually it happens the other way Each one of can correlate and recall what exactly happens when we work as a team
  2. Another visual clue
  3. The worst case scenario
  4. Blame game persists Without realizing that the word BLAME ends with ME!
  5. Today we will be addressing this issue Helpful hint for the audience Every team has its share of such people
  6. The issue which we would be addressing shortly always brings complexity
  7. They are slow and sticky
  8. They entail heavy opportunity cost
  9. What is your take on take on Difficult People, Do they exist actually Most of us would say YES they do
  10. I disagree with you all People are not diffcult
  11. Think about it
  12. Keep guessing what makes people so diffciult
  13. So People are not DIFFICULT! Their BEHAVIOUR IS! Most of the ‘difficult’ people we encounter are just being who they are. They’re busy being who they’ve always been. How they act. What they say. How they interact. Their behaviour has been cultivated over a lifetime. Just like you and I, right? Each one of us behave in a manner that is learned, from our experience
  14. Working in Team is all about synchronization
  15. To work as a Team it requires a Concious efforts
  16. We have to make an intentional hard efforts in making TEAMS work
  17. New ways to think about a colleague, employee or boss that we believe to be difficult.
  18. Difficult people are not difficult until we believes that they are. People cannot be difficult. People can demonstrate behaviour that we may believe to be difficult to deal with, manage, work around, etc. But, people themselves are not difficult. You may find them Complex maybe… but not difficult.
  19. People are just being who they are
  20. Each one of us behave in a manner that we have learned, from our experiences. We perceive People to be Difficult when their behaviour Is different from Our Expectations
  21. We too can be Difficult for Someone Somewhere ....
  22. Second way to think about a colleague, employee or boss that we believe to be difficult.
  23. What we think about, comes about. The eye sees what the mind looks for. As soon as we believe that someone is difficult we seek out evidence to prove that we’re correct. Most of the time, this isn’t intentional. It’s our brain needing to find correlation and support for our belief about the difficult person. AND because we spend most of our time thinking about how other people should or shouldn’t behave with us, we spend very little time examining how we are reacting to them.
  24. We are on a look out for correlation to support our belief about the difficult person
  25. We are very judgemental about others
  26. You cant blame other for their reactions
  27. Please remember
  28. Research has proven that what we think drives how we feel
  29. How we feel drives how we act
  30. How we act decides our results
  31. We may not like what other person do or say, but not liking how they behave is not an excuse for us to not accept accountability for how we behave. We can however stop waiting for them to change. Our behaviour is our choice, not a reaction to someone else. We alone are the one in charge for ourselves and our results.
  32. Third perspective in handling difficult people rather Behaviour
  33. The more we resist dealing with them, the less likely to adapt and learn new skills for managing different personalities and perspectives. Yelling in our mind and to others, about how someone should change or be different or stop doing that, will not find a solution to work within the situation. Rather we will only find more challenges.
  34. People don’t change for our reasons, they change for their own. Yelling at them to be different doesn’t work. Understanding this and accepting this could probably be one of the best alternative that we can have Acceptance leads to CHANGE.
  35. Another perspective possibly could be
  36. People move on
  37. Even The Darkest Hour Has 60 minutes
  38. The concluding perspective
  39. Don’t give up who you are to work with a difficult person.  But try to learn new skills and challenge yourself to do more and be more for yourself and others
  40. when we encounter someone we believe to be difficult it is our cue to learn a new skill, manage ourselves and others differently and to embrace the discomfort and challenge to broaden our capabilities.
  41. Difficult people can be the sharpest tool kit we can ever encounter.  And even though it doesn’t feel like it at the time, the difficult people we encounter can truly be some of our greatest teachers.
  42. Difficult people can be the sharpest tool kit we can ever encounter.  And even though it doesn’t feel like it at the time, the difficult people we encounter can truly be some of our greatest teachers I consider them to be our Personal Emotional Trainer – PET Some trainers are Soft, some are Hard and some are mediocore
  43. Choosing to change our perspective will not change the fact that there will always be another difficult person at work.
  44. Choosing how to react is in our jurisdiction
  45. Regardless of how they behave, our actions and our interactions are ours to keep.
  46. Think Please feel free to mail me your comments at Vinod.kr.sharma@gmail.com Thank You