Sharon Herde is seeking an administrative role. She has over 25 years of experience in various administrative roles including reception, executive assistant, office manager, and accounts roles. Her experience spans industries such as construction, education, telecommunications, and more. She has strong skills in Microsoft Office, accounts, and office management. References are available upon request.

1. RESUME Sharon Herde
PERSONAL DETAILS:
Sharon Herde
Camp Hill
0414670 275
shan.herde@hotmail.com
EDUCATION:
Queensland Senior Certificate 1987
SKILL BASE:
Microsoft Office; Outlook; Word; Excel
PowerPoint
MYOB (Basic)
File System Creation & Management
Touch typist
Document editing
Reception
Petty Cash Handling
Purchase ordering
Boardroom & Diary management
Professional business correspondence trained
EXPERIENCED AS:
General Administrator
Receptionist
Executive PA
Office Manager
Accounts Officer
EXPERIENCED IN:
Junior Staff Supervision/Management
General Office Administration
PR/Marketing Administration
Sales Team Administration
Recruitment Administration
Teacher Aide Administration
[Incl. Special Need care}
Project Management Support
Shopfitting Administration
Corporate Business Administration
Office Management
Accounts Payable/Receivable Administration
ATTRIBUTES:
Has extensive, broad, varied experience in
Administration
Has a bright happy disposition
Is a team player
Has natural leadership ability
Is affable
Is able to adapt quickly
Is capable of showing initiative
Is a trained and proficient multi-tasker
Is detail focused and enjoys organisation
Is capable of working autonomously
Is conscientious and values order
Has a strong work ethic
I able to be assertive
Functions with integrity, loyalty, honour,
honesty and humility
Is kind, caring, nurturing, considerate
PERCEIVED FAILINGS:
Can be over conscientious to own detriment
0414 670 275 1

2. RESUME Sharon Herde
JBM Projects Pty Ltd, Murarrie Qld
2008 to March 2015
From my initial employment in 2008, my role within JBM developed and evolved from general
Reception-Admin support to that of primary Business Administrator. Over my 6 ½ year tenure the role’s
growth was commensurate with the businesses rapid expansion.
In 2008 I took care of the minimal general admin tasks required for this start-up fledgling
Shopfitting and Project Management business, whilst instituting the businesses foundation admin
processes and protocols.
By 2012 I primarily managed front reception, provided admin support to the Director, two Project
Managers, an Interior Designer and a sizeable Manufacturing/Site Installation team. I also took on
accountability of front-end Accounts Payable and Receivable processing and managed the critical
business admin functionalities like commercial licensing, OHS documentation maintenance and
management, Insurance/QLeave/Workcover documentation management and HR. Such was the
continued increase in workload demand that a full-time Junior Administrator was hired to share the
load. Hiring, up-skilling, training and supervising this team member as well as coordinating the division
of labour and responsibilities for the two newly created administrative positions was my responsibility.
During 2013 I coordinated the migration of tasks and the integration of the new admin team member
into the business, ever conscious of ensuring no loss of support to the Project Management, Design and
Manufacturing teams. I devoted numerous additional hours, outside of contractual obligation,
throughout the year to undertake this task. I gradually removed myself from the simple day-to-day
admin accountabilities and focused on the ever increasing accounts and Business Administration
responsibilities.
In January 2014 I assumed full accountability for Accounts Payable and Receivable and the businesses
management functions only. My responsibilities were to oversee adequate daily support to the team,
manage the effective functioning of the office, supervise the junior team member, maintain the
businesses commercial admin accountabilities, act as conduit between clients and suppliers and
manage the ebb and flow of income versus outgoing.
Initially employed for 10hrs/pw I resigned from the final evolution of my role in November 2014 when it
became apparent that, despite sharing the workload with a full-time junior administrator, the demands
of the business had outgrown the maximum 24hours per week I was able to commit to.
During my tenure I have come full circle by transitioning through the various administrative roles
required within an expanding business, recently completing handover and training of the two new full-
time admin team members, now required for the businesses continued future growth.
Reason for leaving: As the business rapidly expanded, there was a commensurate expansion in the
scope of administration duties, responsibilities and accountabilities within my role. Two admin team
members are now required to meet the increased demands and provide full-time support. The business
outgrew the part-time commitment I was able to make.
0414 670 275 2

3. RESUME Sharon Herde
ROLE ACCOUNTABILITIES:
Business Administrator (Part Time): September 2013 to Dec 2014
*[Jan-Mar 2015 Training New Employees]
(Previously Office Manager and originally General Office Administrator)
Responsibilities:
• Training, supervision and management of junior Administrative team members
• Manage effectiveness of administrative support for business team
• Accounts liaison with Bookkeeper
• Client invoicing and accounts receivable management inc. income consolidation, debt collection
& reporting
• Maintenance of up to date licenses, insurances & OHS documentation
• Consolidate product/materials ordering versus product delivery/service supply
• Front end accounts payable processing inc. payment set up
• Front end accounts payable enquiry/issue management
Office Manager (Part Time): April 2009 to September 2012
(Previously General Office Administrator)
Responsibilities:
• Project/cost centre set up
• Project management works folder maintenance
• Personnel/HR data management inc. dissemination of pay slips
• Maintain licenses, insurances & OHS documentation
• Trade credit account organisation
• Preferred Trade Supplier list maintenance
• Consolidate product/materials ordering versus product delivery/service supply
• Respond to and resolve accounts payable queries and issues
• Accounts payable processing and payment set up
• Accounts payable enquiry/issue management
• Generate client invoicing
• Standard office duties (see below list of duties itemised within previous role)
• Project Management support (see below list of duties itemised within previous role)
General Office Administrator (Part Time): October 2008 to April 2009
Responsibilities:
• Standard office duties
o Admin support for Director & Project Managers
o Document editing
o Typing up project tenders/quotes
o maintenance of up to date licenses, insurances & OHS documentation
o Hand write cheques for supplier/product payments
o Emailing; photocopying; faxing; scanning; typing; filing; phone answering; courier booking;
mail distribution; correspondence management; travel arrangement bookings;
maintenance of office/bathroom/kitchen supplies; telephone/internet service
management; CRM/Internal/Trades list maintenance and management; client enquiries
• As required Project Management support:
o typing up project tenders/quotes
o formally request sub-trades to tender for projects
o source pricing/specifications on project specific products
0414 670 275 3

4. RESUME Sharon Herde
Integrated Maintenance Services, Murarrie Qld
Office Administrator/Project Management Support (Part Time): March 2008 to October 2008
Employed as a part time Office Administrator/Project Management Support, 3 days a week inside
school hours, I reported directly to the Operations Manager and provide administrative support to the
small but busy management team which includes the State Project Manager and National BDM.
ROLE ACCOUNTABILITIES:
• Weekly field staff timesheet qualifying, editing, reformatting & timely delivery to head office for pay
run
• Daily monitoring and recording of the field team’s whereabouts
• Keeper of minutes for weekly staff/sales meetings
• Standard office duties: emailing, photocopying, faxing, scanning, typing, filing, courier booking, mail,
phone answering
• Ordering and maintaining of office supplies
• Input client jobs into DotProject management database
• Client invoicing through FastTrack database tool and via manual generation
Reason for leaving: The business relocated too far a commute from my home
Primary Carer:
Stay at Home Parent (Full time): Jan 2007 – March 2008
I spent the initial months of 2007 relocating and settling my family after my husband received a
promotion and 12 month secondment to his businesses Melbourne office. I spent the final months of
2007 and early 2008 relocating us back to Brisbane, single handedly, after my husband contracted a
severe case of Ross River fever.
Brisbane Catholic Education, St.Stephens' Primary Algester
Teacher Aide (Part Time): Jan 2005 - Dec 2006
I returned to paid employment, as a Teacher Aide, after successfully achieving my goal of being primary
carer for my two children during their pre-school foundation years. I was fortunate enough to re-enter
the workforce into an environment that allowed me to rebuild my confidence by honing and then
progressively adapting and utilising the extensive organisational and administrative skills that I had
developed, earlier in my career, within this very rewarding role. It was varied and challenging requiring
me to draw on my ability to not only cope but perform under enormous pressure with diplomacy,
patience, efficiency and dedication.
ROLE ACCOUNTABILITIES:
• Overseeing guided reading individually and in groups & literacy and numeracy group facilitation for
children of ages 5 - 11
• Documenting observations of children
• Undertaking general office administration duties eg. photocopying, classroom material design and
production
• Setting-up classroom resource management systems
• Data input into the computerised Library resource management data base system
• Working cohesively with and juggling the support needs and expectations of teachers
• Experienced at working with intellectually and physically impaired children
• Special Needs care experience eg. toileting, catheterisation of and for physically disabled children
• Undertake student behavioral management
Reason for leaving: My family’s relocation to Melbourne
0414 670 275 4

5. RESUME Sharon Herde
Primary Carer
Stay at Home (Full Time): 1997 to 2004
Whilst still focusing on raising our first child my husband and I had the opportunity to travel to the UK
where he took up a 15 month posting within his organisation’s London office. We also added to our
family by having another child. I made my children’s foundation years a priority and though I
volunteered as a primary school teaching assistant I did not undertake paid employment again until
2005.
Reason for returning to work: Both of my children were of school age and I was ready to return to paid
employment.
Xpedite International
Marketing Assistant (Part Time): 1997 (3 month contract)
I was offered this short term part-time contract by my previous Manager who had been head hunted
from Pacific Start Services to head up this fledgling competitive Telco business. He required someone
with proven skills to assist in the transition. I was hired as his PA and the Admin Support to the sales
and technical teams.
Reason for leaving: I declined the contract extension/renewal when it was offered. Instead opting to
return to the role of primary carer, to focus on raising my family.
Pacific Star Services
PA to State Marketing Manager & Sales Team Support (Full Time): 1995 to 1996
After a year supporting my family; ensuring the businesses administrative processes were up and
running and could be handed on I then took up the position of PA to the State Marketing Manager &
Sales Team Support within the Communications division of this large rapidly expanding International
organisation.
Reason for leaving: I left this role after, being offered a redundancy, to have my first child.
K.E.A. Incorporated
Office Administrator (Full Time): 1994 to 1995
I spent the year assisting with the start-up and management of my family’s furniture import business.
Reason for Leaving: This role was only ever intended to be a short term role to assist my family.
Telstra Mobiles Queensland
Assistant to the State Human Resources Manager, Mobiles (Full Time): 1993 to 1994
Initially employed to fill a general short term administrative ‘Temp’ role, via Select Appointments, I was
then offered the permanent (AO2) position of Assistant to the State Human Resources Manager and
State Recruitment Team. This role encompassed all of the duties of my previous roles but also gave me
the opportunity to experience working within the Government sector.
Reason for leaving: Although I valued the opportunity to work inside a large national government
department I ultimately left to assist my parents in their furniture import business.
RECRUITERS: Select Appointments; CMAS; Manpower; Mitchell Consulting
0414 670 275 5

6. RESUME Sharon Herde
Varied ‘Temp’ Personnel Administrative Roles (Full Time): 1992 to 1993
During this period I was employed by a number of Brisbane temporary personnel agencies in numerous
Secretarial/Admin roles. My aim was to give myself the chance to experience new work environments across a
variety of industries. I achieved this by securing long term ‘temp’ contracts within a Medical Gas Supply group, a
Queensland Government Construction Group and a Graphic Design Company to name a few. After these
experiences I gained a competent and valuable level of flexibility and adaptability that I had not previously
attained.
Reason for leaving: A temp assignment turned into a permanent employment position at Telecom Qld.
The Rowland Company (nee Rowland Neilson McCarthy nee Neilson McCarthy Davies)
PA & Office Administrator (Full Time): April 1988 to May 1992
Although my final position with this company was in the combined role of PA to the State Managing Director and
Senior Office Administrator I was originally employed, age 18 fresh out school, in the capacity of an Administrative
Assistant/Office Clerk. Progressively promoted ‘through the ranks’, I evolved with the business and mastered the
various secretarial/administrative roles within this privately owned Brisbane based firm as it grew to be part of a
multinational global group.
ROLE ACCOUNTABILITIES:
Office Management:
• Manage catering and set up of boardroom functions
• National weekly and monthly sales report compilation and distribution
• Management of client database
• Oversee Junior Staff
• Administrator and event registration management for the BDA’s (Business Development
Association) quarterly events
• Acted as my Manager’s and the firms representative on the BOMA Charity Ball Fundraising
Committee 1990
• Worked on small writing and design projects eg. Write the media release to promote the BOMA Ball,
concept and create design mock up for the BOMA Ball invitation and design the logo and letterhead
for our client Orford Productions International (OPI)
• Standard office duties: photocopying, faxing, typing, filing, courier booking, mail processing and
distribution, phone answering and call redirection, office equipment maintenance
Consulting Team support:
• Media release distribution
• Daily national print media monitoring
• Tender typing, compilation, collation and delivery
PA to State Manager:
• Front line reception
• Diary co-ordination and management
• Act as conduit between Manager/Clients/Consulting Team
• Manage filing system, Phone answering, call redirection and call screening
• Meeting and appointment bookings
• Standard secretarial duties: typing, faxing, filing, mail processing and distribution and email filtering
• Manage daily work-load prioritisation
• Flight bookings
• Report compilation
Reason for leaving: After ‘growing up’ within this organization, over a four year period, I left to gain experience
across other industries and in different roles to further develop my skill base.
0414 670 275 6

7. RESUME Sharon Herde
Written References: (Available On Request)
Employer: Jason McRostie, Director JBM Projects Pty Ltd and One Alliance Projects PL
Role: Business Administrator 2008-2015
Employer: Steve Taylor; Principal St Stephens Catholic Primary School,
Algester. Role: Teacher Aide – 2005-2006
Employer: Beryce Nelson MP, Managing Director Rowland Group Public Relations
Role: PA/Office Administrator – 1990 – 1992
Employer: Susan Davies, Managing Director Rowland Group (formerly
Rowland Neilson McCarthy; formerly Neilson McCarthy Davies)
Role: Office Junior; Senior Office Administrator; EPA 1998-1989
Verbal Referees:
WORK:
Mr Jason McRostie
Director
JBM Projects Pty Ltd
Ph: 0488 080 501
(Previous employer of Candidate)
Mr Scott Bagnell
Design Manager
One Alliance Projects
Ph: 0437 143 051
(Previous supervisor of candidate)
Ms Gaye Jackson
Bookkeeping Max
Ph: 0411 501 991
(Previous supervisor of candidate)
PERSONAL:
Mr Grant Shatford
The Hamel Group
Operations & Project Management
Consultant
Ph: 0412 265 015
(Previous employer of Candidate)
Mr David Howe
HNG Consulting
Ph: 0400 553 808
(Previous employer of Candidate)
0414 670 275 7