Sales & Marketing Alignment: How to Synergize for Success
Updated resume
1. ZITCO Y. JOE
Bronx ∙ New York
Phone : (347) 592-0563 or (718) 576-2872 Email: zitcojoe@gmail.com
SKILLS/TALENTS SUMMARY
Highly Organized, Effective
and Modern Office Savvy
CNA (North Carolina State)
Supervisory and Training
Office and Legal
Administration
Medical Administration and
Terminology
HIPAA Compliance
Interpersonal
Communications
Customer Service
Intake and Interviewing
Systematic Facilitator
Research, Analysis and
Recommendation
Time, File and Project
Management
Licensed New York State
Notary Public
Speed Reader
Dynamic Learning Curve
TECHNOLOGICAL EFFICIENCY
KRONOS
®
Communications Efficiency, Microsoft Office, QuickBooks, Adobe Pro, Welligent
®
Medical
Database, Westlaw
®
, LexisNexis (Shepardizing
®
), CITRIX (New York State Court Database)
PROFESSIONAL HIGHLIGHTS
Phoenix House – Astoria, NY – December 2015 – Present
Legal Administrator/Manager
Implemented a facility Procedural Standard
that is being considered for the NYC Region
Directly work with four Directors
Integral part of Maintaining Referrals from
court
Point of contact for courts and legal
agencies
Facilitate clinical phone conferences
Manage and Comply with all Court
Deadlines
Respond to all Court inquiry and concerns
Draft Court and Legal Updates (Letters and
Forms) from clinical staff’s content
Responsible for drafting resident admission,
transfer, and discharge letters
Manage All court calendar for 190 residents
Assist Residents with special requests
Kelly Services – New York, NY – February 2015 – August 2015
Legal Assistant (Allstate Staff Counsel):
Receptionist and front desk activities
Legal support to three administrative
attorneys
Prepared “New Suits” matter(s)
Data extraction, scanning, and document
analysis
Calendar Management
Multi-office client conflict verifications
2. Maintained documents in paper and
electronic filing formats
Updated clients’ confidential files as
required
Utilized Microsoft Excel and Word for daily
work organization
Carolina Medical Center – Charlotte, NC – July 2011 – October 2014
Administrative Assistant I
Receptionist and Administrative Support to
assigned Floor unit
Scheduled and Coordinated nurses and
physicians meetings
Generated multiple department Excel
reports
Unit inventory and supplies organization
Tabulated unit supply order for approval
Tabulated payroll for entire unit for approval
Interdepartmental correspondence for
quality patient care delivery regarding
admission, transfer, referral and discharge
Processed resident and family requests
Law Office of Charles L. Morgan – Charlotte, NC – October 2010 – November 2012
Senior Paralegal Intern/Training Coordinator:
Constructed, coordinated, and implemented
an intern recruitment and training program
Interviewed and recommended intern
candidates for program
Traveled city-wide to local recruitment
seminars and job fairs
Administrative duties as assigned
Receptionist and client intake duties
EDUCATION: King’s College, Charlotte, NC – *Associate’s Degree – Paralegal Studies –
2010