1. STACY ESTES
Federal Way, WA 98023  (253) 343-8506  pyrrhus702@yahoo.com
Summary of Qualifications
Extremely motivated and results-driven reporting specialist with a demonstrated background in the following
broad-based competencies:
TREND ANALYSIS
PROCESS IMPLEMENTATION
EPIC REPORTING
SQL DEVELOPMENT
PROJECT MANAGEMENT
GROUP PRESENTATIONS
QUALITY REPORTING
CUSTOMER SATISFACTION
MRA ASSESSMENT
Computer Applications
 SQL Server
 SQL Server Reporting
Services
 Oracle
 EPIC
 Microsoft Excel
 Microsoft Word
 Crystal Reports 8.5
 Microsoft PowerPoint
 Microsoft SharePoint
Work Experience
FRANCISCAN MEDICAL GROUP October 2014 to current
Healthcare Analyst - Tacoma, WA
 HEDIS reporting, chart auditing, works with Epic programmer to build supplemental data extracts to
HEDIS compliant standards
 Prevention disease management reporting
 Audit EPIC reporting disease registries
 PCMH reporting and auditing
 Liaison with insurance payors to implement gap reports, annual wellness visits and risk adjustment
reports to positively impact the return on investment; coordinate with Coding for HCC and CPTII
capture
 Patient satisfaction reporting and database maintenance on over 170 clinics and 600 providers
 ACO analyst, lead 6 person medical record retrieval team and coordinated vendor reporting
 SharePoint Designer; site owner for Quality and consultant for Franciscan Medical Group and Patient
Experience
HEALTHWAYS / ZEROCHAOS August 2014 – October 2014
Analyst - (temporary position) Bellevue, WA
 Improved call center reporting to lead to a better financial impact
 Worked with corporate teams to develop new reporting systems
 Produced and presented call center data to management for review and decision making
HUMANA, INC. December 2011 – April 2014
Financial Analyst - Federal Way, WA
 Prepare financial scorecards and clinical metric reports for Full Risk provider partners with multi-million
dollar contracts
 Produce and present financial data to management for review and decision making at local, county, and
state level
 Research and analyze financial information necessary to support internal and externalaudit activity
 Created monthly Quality HEDIS reports for provider groups in 5 states
 Prepare,analyze and review provider trends, transactions and reports, including ad hoc data requests in
SQL environments

2. IASIS HEALTHCARE March 2008 – November 2011
Clinical Informatics Coordinator - Las Vegas, NV
 Abstracted data from multiple reporting systems to produce nationally distributed dashboards for CEOs,
CFOs, COO and all levels of hospital executives
 Generated abstract models to retrieve data from a custom data warehouse
 Developed and maintained digital reference document library
 Designed reporting structures in OLAP and Thomson Reuters CareDiscovery (Oracle based) for financial
and clinical departments
 Extracted data from CMS and Hospital Compare
 Reviewed physician group contracts,prepared group scorecards and recommended financial bonus
awards
 Other duties performed:
o Assistant to Vice President of Quality/Case/Risk Management & Regulatory Compliance
o Produced all presentations given by VP at national conventions such as Dorland Health,
Thomson Reuters, CMSA, NAHQand ASHRM
o Enterprise administratorfor Thomson Reuters CareDiscovery Quality Measures; including
implementation of new software and training across all hospitals
o Reviewed department expense reports and yearly budget
TOTAL CARE MANAGEMENT ASSOCIATES September 2006 – March 2008
Marketing/Graphics Specialist - Las Vegas, NV
 Produced reporting dashboards for executives, hospitals and physicians
 Generated commissioned abstract models to retrieve data from a custom data warehouse
 Developed process flows and training manuals for all departments
 Designed magazine advertising, brochures and print media through Adobe Illustrator
 Created media presentations and materials for sales meetings and conventions
 Developed and maintained hospital protocol library and billing tracking database
o Coordinated/scheduled physician candidate phone interviews and travel
o Developed physician sample and live contracts and prepared correspondence
BLAINE PERSONNEL/VTN ENGINEERING August 2006 – September 2006
Project Coordinator (temporary position) - Las Vegas, NV
 Assigned all new project phases to team and attended project meetings and record minutes
 Tracked all phases of each project assigned to the team and applied AutoCAD to foot-printing housing
lots
PROCAPS LABORATORIES December 2004 – July 2006
Call Center Reports Analyst / Call Center Representative - Henderson/NV
 Developed and maintained all reporting functions of a large call center using Excel, Symposium, SQL
and Crystal Reports
 Generated monthly, weekly, and daily reports that were vital to the call center and company
 Weekly reports are compiled and submitted the owner and all directors
 Handled incoming calls concerning products and orders and completed additional tasks as needed
 Exceeded call quality score,consistently above 85% in metrics

3. Awards
2011 Thomson Reuters Health and Clinical Outcomes Advantage Award
2010 Thomson Reuters Overall Advantage Award
2009 Thomson Reuters Health and Clinical Outcomes Advantage Award
Education
UNIVERSITY OF NEVADA– Las Vegas, NV January 1998- May 2002
Bachelor’s Degree in Biochemistry
CALIFORNIA STATE UNIVERSITY– Northridge, CA August 1996- December 1997
Undergraduate Studies
Expanded Resume and References Available Upon Request