1. Wylanda L. Clark
323 Huntwood Drive
Roebuck, SC 29376
Phone: 864-518-7350 Cell
E-mail: wylandac@yahoo.com
Summary of Qualifications
Over 14 years of proven commitment to provide excellent administrative, medical and legal support.
Highly effective planner responsible for implementing, organizing, coordinating, and completing new
assignments from start to finish. Works well individually or as a member of a team in order to meet
goals and specified deadlines.
Professional Skills/Strengths
 Customer focused and totally committed to delivering high quality services.
 Strong work ethic with emphasis on personalintegrity.
 Strong research skills and ability to solve complex problems.
 Ability to work in a team environment or individually.
 Able to prioritize and adapt to a high stressed and demanding environment.
Experience
Patient Access Representative (Oct 2010-Present)
Spartanburg Regional Health System Spartanburg, SC
 Obtain and enter demographic, clinical, financial information.
 Create and archive patient medical records,using Centricity Electronic Records, HPP, Docu Trak,
Wellsoft, Star and Epic.
 Accurately explain a variety of admission forms and policies, hold discussions on financial
responsibility and obtain payments.
 Coordinate doctor’s schedules for general practitioner care.
 Interview patients to accurately obtain all opening information required for admission.
 Prepare admitting and discharge records and forward them to proper departments.
 Collect insurance co-pays.
Support Administrator (Jun 2015-Sept 2016)
Guardian Building Products Greer, SC
 Managed orders from beginning to end to make sure that customers were invoiced accurately and
in a timely manner.
 Assisted inside Sales staff and Traders with inquiries and resolved database omissions and price
modifications.
 Communicated with my Traders, Sales Support, Procurement and Pricing staff regarding
resolutions of price, cost and/or product setup,verification of coupons,vendorspecials,billing

2. instructions and review of evolving procedures.
 Approved invoices so that the AP department could process invoices.
 Utilized Nxtrend and MS Office Suite to perform daily duties
Sourcing Specialist (Oct 2013- Jan 2015)
Hubbell (Contract/Phillips Staffing) Greenville, SC
 Contacted vendors for NAFTA Certificates.
 Maintained spreadsheets to track NAFTA information using SAP.
 Audited NAFTA Certificates of Origin, Non-NAFTA forms & ProcessorQuestionnaires.
 Updated and maintained spreadsheets to track shipping and product information.
CustomerService Representative (Aug2013-Oct2013)
SealedAir (Contract/Phillips Staffing) Greenville, SC
 Entered vendororder information using SAP.
 Maintained customer account information.
 Resolved product & service problems.
 Prepared product & service reports.
Case Worker /SeniorCourt Clerk (September2012-Aug 2013)
Spartanburg County Courthouse Spartanburg, SC
 Collected fees and maintained records associated with Child Support/Alimony.
 Provided customer service for Family Court System.
 Processed a variety of documents associated with the Spartanburg County Clerk of Court.
 Recorded, receipt and index documents associated with Spartanburg County Clerk of Court.
 Coordinated Family Court cases with appropriate court dates.
 Prepared Bench Warrants for Sheriff’s Office.
Contract Specialist (May- 2012-August 2012)
ITT (Aerotek Staffing) Greenville, SC
 Analyzed project requirements to provide recommendations to ensure that the program or project
activities remained within scope,satisfied requirements in a timely manner within approved
budgets,and made the most effective use of the human resources available.
 Identified and quantified risks that would affect the quality, timeliness, and cost of project services
and deliverables and recommended risk avoidance and mitigation plans.
 Facilitated and/orassisted in the procurement planning process,which included but was not
limited to: some developing and reviewing requirements for Statements of Work and SOO’s
determining the appropriate method of procurement and request for information for development
in future government requirements.
 Assisted with arbitrating claims or complaints occurring in performance of contracts.
International Trade Administrator/Document Controller (Feb 2011- Nov 2011)
AFL Telecommunications: Duncan, SC
 Tracked and audited international freight and brokerage invoice payments.
 Inspected invoices to insure they met or exceeded NAFTA regulations.
 Applied appropriate general ledger codes to invoices and submitted for payment.
 Reviewed Freedom of Information Act (FOIA) data, ensured AFL Telecommunications
maintained appropriate records.

3.  Provided monthly freight and brokerage accrual reports to the Finance Department.
Paralegal/Executive Administrative Assistant (Sept 2001-March 2010)
Harrison White Smith & Coggins, P.C. (Spartanburg, SC)
 Assisted staffcounselin all aspects oflitigation management, including factual investigation,
document preparation, trial preparation and support.
 Performed medical records procurement and analysis; prepared medical chronologies and
summaries.
 Drafted legal documents, including correspondence,subpoenas,and affidavits.
 Researched legal issues; cite-checked and shepardized legal documents.
 Served as a liaison between clients, opposing counsel.Vendors and witnesses.
 Interviewed clients, gathered medical reports, insurance information and assisted in preparing
settlement demand letters.
Technical Proficiencies
 Microsoft Office Suite
 Flex Global View
 Share Point
 SAP
 Centricity, HPP, Wellsoft, Star & Epic
 Nxtrend
Education
 Certificate of Completion: Paralegal Studies
University of South Carolina 1996
Continuing Education
 Business Administration
Spartanburg Community College
Associates Degree Program
References are available upon request.