1. SHAIRY C. PABON
SCPABON@GMAIL.COM I (336) 470-1929 I LINKEDIN.COM/IN/SHAIRYPABON
PROFESSIONAL PROFILE
Bilingual, Customer Centric Sales, Marketing & Account Management Professional • 5 Years in
Events and Entertainment with Full Control of Large National Clientele and Creative Direction of
Program Management • 2 Years in Health Sciences with Growing Interest in Organizational
Wellness & Development • Trajectory of Progressive Roles Emerging in Leadership & Development
Lead Generation & Client Retention Social Media & Experiential Marketing
Budget Planning & Profit Analysis Dynamic Pricing & Inventory Quality Control
Vendor Relations & Negotiations Employee Training, Development & Leadership
Ticket Sales & Order Fulfillment Spanish Mastery in Writing, Verbal & Comprehension
PROFESSIONAL EXPERIENCE
Live Nation Entertainment 2011–2016
Premium Seat Sales Manager Charlotte, NC
Premium Seat Sales Coordinator Silver Spring, MD
Promoted based on strong financial, operating, client service and team building performance. Managed a
rotating team of 10+ support staff and seasonal interns. Notable achievements:
! Achieved record sales metrics in multiple markets (over 50% growth in contribution margin and
20% margin increase in ticket revenue).
! Maintained 85% average client retention throughout tenure with focused efforts in onboarding,
engagement & upselling client accounts.
! Recognized as “Million Dollar Idea” award for advocating innovative and tech-forward business
initiatives and invited to speak at the 2016 Global Conference to share successful client
appreciation events.
Capital Eye Physicians & Surgeons 2010–2011
Surgical & Testing Coordinator Silver Spring, MD
Administrative Representative Bowie, MD
Quickly assigned to lead and oversee second location as a result of highly efficient and organized
performance. Commended for excellent communication among a densely expanding Hispanic community.
Entrusted to administer routine visual field & retina topography tests and coordinate consultations,
scheduling and accounts payable for all surgical cases.
The University of Maryland, College Park 2009–2010
Faculty Research Assistant College Park, MD
Project coordination for three community based investigations of parent-child relationships, interpersonal
perception and family functioning. Trained & supervised 15 student-volunteers and directly marketed for and
recruited study participants. Notable achievement:
! Published author of 2 scholarly articles examining the qualitative & quantitative research findings.
EDUCATION
Bachelor of Arts in Psychology - The University of North Carolina at Chapel Hill, NC 2005-2009
TECHNICAL SKILLS
Proficient in Excel, Word, PowerPoint, Salesforce (CRM), ExactTarget (Digital Marketing), Social Media
Platforms (LinkedIn, Facebook, Twitter, Instagram), Photography, Lightroom, Mac & PC, Types 75+ WPM