1. SEGUNDO RAMOS 503 Careswell Street, Marshfield, MA 02050 781.775.7019
sajsomar@ verizon.net
PROFILE
OperationsProfessional withsolidbackground in business development, staff training / supervision, financial / project
management, and turnaround of large and small organizations in multiple industries. Results-oriented, decisive leader;
proven success in streamlining operations, reducing costs, and boosting profits. Thrive in fast-paced, growth-oriented,
competitive environments. Bi-lingual: Spanish and English.
Key Skills:
Sales Management Inventory Control Financial Reports Budgeting / Auditing
Operations Goal Setting Strategic Planning Client Relations
Human Resources Policies/ Procedures Presentations Staff Training
SKILLS AND EXPERIENCE
Operations / Administrative / Financial / Sales
Reviewed records for complianceto company, client, federal and state regulations
Coordinated and implemented opening procedures for 12 new retail locations
Providedquality customer service;collected defaulted student loans
Promoted to District Trainer, District Manager and Regional Recruiter
Developed operational policy and procedures; managed staff training
Conducted daily staff presentations, developed inventory control programs and updated sales plans
Set and achieved store goals; surpassed company annual goals 12 times; 5-time Manager of the Year
Audited daily/ weekly financial statements; reconciledmonthly, quarterly and annual financial statements
Conducted interviews and hired staff;motivated, developed, directed and scheduled team
CAREER HISTORY
EOS-CCA Norwell, MA
QualityAssuranceCoordinator 2012-12/2016
ComplianceAuditor
CollectionSpecialist,DepartmentofEducation Contract
Gold Buyers MA LLC Burlington, MA
DistrictManager 2011
Follett Higher Educational Group Buzzards Bay, MA
Site Manager,MA MaritimeAcademy 2009 –2010
Lowe’s Home Improvement Pembroke& Other
locations
SeniorManager/ HumanResource Manager 2003 –2009
Target Everett, MA
ExecutiveTeamLeader 2002 – 2003
Standard Parking Boston, MA
FacilityManager/ AreaManager 2000 –2002
SavecoAutomotive Brockton,MA
DirectorofOperations 1998 –2000
EDUCATION
Worcester State University Worcester,MA
